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Queretaro, MX

Hotel Mercury Inn

Lateral Autopista Mexico

4 stars · Guest score 8.7/10

About this hotel

Luxurious Amenities and Services Hotel Mercury Inn in Querétaro offers a range of luxurious amenities and services to ensure a comfortable stay. From the outdoor pool and fitness centre to the on-site restaurant and bar, guests can relax and unwind in style. Convenient Facilities With a business centre, meeting facilities, and tour desk, Hotel Mercury Inn caters to both leisure and business travelers. The 24-hour front desk, luggage storage, and laundry services provide convenience and peace of mind throughout your stay. Prime Location Located just 1.8 km from Centre and San Francisco Temple, Hotel Mercury Inn is ideally situated for exploring the vibrant city of Querétaro. Experience comfort and convenience at this charming hotel - book your stay now!

Highlights

Prime Location

Just 1.8 km from Querétaro's main attractions, the hotel offers easy access to the city's vibrant sights and cultural landmarks.

Exceptional Service

Enjoy 24-hour front desk support, luggage storage, and laundry services that ensure a comfortable and hassle-free stay.

Luxurious Amenities

Relax by the outdoor pool, dine at the on-site restaurant, and stay active in the fitness centre for a complete experience.

Facilities

Parking
Free Parking
Swimming pool
Private parking
Outdoor pool
Accessible parking
Outdoor pool - seasonal

All 72 facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
Bar
Fax/photocopying
Tour desk
Soundproof rooms
Ironing service
Meeting/banquet facilities
Dry cleaning
Breakfast in the room
Packed lunches
Currency exchange
Non-smoking throughout
Daily housekeeping
Concierge service
Special diet menus - on request
Kid meals
Kid-friendly buffet
Outdoor furniture
Sun loungers or beach chairs
Wine/champagne
Sun umbrellas
Fruits
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Breakfast takeaway containers
Key card access

Check-in & checkout

Check-in: 03:00 PM
Check-out: 01:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

Cleanliness8.7
La habitación muy limpia.
Service9.2
El personal del hotel es muy amable y profesional.
Location8.7
Buena ubicación, accesible y recomendada.
Room Quality8.2
Habitaciones amplias y confortables, pero con algunos problemas de ruido.
Amenities8.2
Pocas amenidades en el baño.
Value for Money8.7
Buena relación calidad-precio.
Food and Beverage9.2
Desayuno bufet rico y buena comida en el restaurante.
Overall Experience8.7
Experiencia general positiva con algunos detalles a mejorar.

Guest reviews

The location is very good, the breakfast is excellent
The location is very good, the breakfast is excellent
The air conditioning was not working upon arrival, they changed my room, but with the threat that they could only change it once
manuel · 8/10

The restaurant is good, good taste, excellent service
The restaurant is good, good taste, excellent service
The worst part was that the pool is not heated, it is at a very low temperature, so we could not use it, we noticed that other guests couldn't either. We chose this hotel for the pool, so it did not meet expectations
Andrea · 6/10

I like the facilities and the staff's treatment. They are very friendly
I like the facilities and the staff's treatment. They are very friendly
It was just not very clear when booking that breakfast was no longer included
Jabones Artesanales · 9/10

María Esther · 9/10

The food and service in the restaurant is excellent
The food and service in the restaurant is excellent
The air conditioning is very noisy and the control does not work well
javier · 8/10

Sarahi · 9/10

The service of all the staff is excellent
The service of all the staff is excellent
Some areas need a bit of cleaning, especially the toilets and showers in the rooms
ELISA · 9/10

The breakfast is very rich and the staff very friendly. The facilities are comfortable and very clean
The breakfast is very rich and the staff very friendly. The facilities are comfortable and very clean
María Fernanda · 10/10