Cinco de Mayo Hotel

Calle 5 de Mayo 106

3 stars · Guest score 7.6/10

About this hotel

Convenient Location and Modern Comforts Located in Querétaro, Cinco de Mayo Hotel is just a short distance from Queretaro Congress Centre. Enjoy the convenience of concierge services, free WiFi, and a restaurant during your stay. Comfortable Accommodations Relax in non-smoking rooms equipped with a desk, flat-screen TV, and private bathroom. Some rooms even feature a balcony with a stunning city view. Bed linen and towels are provided for your comfort. Friendly Service and Nearby Attractions With bilingual staff ready to assist you, feel at ease during your stay. Explore nearby attractions like San Francisco Temple and Josefa Ortiz de Dominguez Auditorium, both just a short distance away. Ready to experience comfort and convenience at Cinco de Mayo Hotel? Book your stay now and make unforgettable memories.

Highlights

Nearby Attractions & Vibe

Explore San Francisco Temple and Josefa Ortiz de Dominguez Auditorium just moments away, with a central Querétaro location that keeps urban energy within reach.

Service & Comfort

Bilingual staff and thoughtful touches aim to make your stay comfortable, with clean, non-smoking rooms and daily housekeeping.

Distinctive Amenities & Dining

On-site dining options and convenient services complement your stay, including a restaurant and WiFi for a connected visit.

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Family rooms
Luggage storage
Airport shuttle
Tour desk
Ironing service
Meeting/banquet facilities
Non-smoking throughout
Private check-in/check-out
Daily housekeeping
Airport shuttle (additional charge)
Shared lounge/TV area
Concierge service
Vending machine - drinks
Vending machine - snacks
Public Bath
Airport drop off
Airport pick up
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Walking tours
Tour/class on local culture

Check-in & checkout

Check-in: 03:00 PM – 03:00 PM
Check-out: 12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

Cleanliness6.9
There were complaints about cleanliness, specifically mentioning dirty towels and hair in the bed.
Service8.3
Mixed feedback about service; some noted good reception staff while others mentioned unhelpful interactions.
Location9.4
Multiple reviews praised the excellent location near the center of Querétaro.
Room Quality6.8
Room quality was criticized due to issues like humidity, lack of hot water, and poor mattress comfort.
Amenities7.3
Amenities were lacking, such as the absence of a restaurant and available outlets.
Value for Money7.8
Good value based on location and price, though room amenities were subpar.
Food and Beverage6.4
No food options available within the hotel, rated poorly.
Overall Experience7.9
Overall experience was average, with nice aspects overshadowed by multiple issues.