Cinco de Mayo Hotel

About this hotel

Convenient Location and Modern Comforts Located in Querétaro, Cinco de Mayo Hotel is just a short distance from Queretaro Congress Centre. Enjoy the convenience of concierge services, free WiFi, and a restaurant during your stay. Comfortable Accommodations Relax in non-smoking rooms equipped with a desk, flat-screen TV, and private bathroom. Some rooms even feature a balcony with a stunning city view. Bed linen and towels are provided for your comfort. Friendly Service and Nearby Attractions With bilingual staff ready to assist you, feel at ease during your stay. Explore nearby attractions like San Francisco Temple and Josefa Ortiz de Dominguez Auditorium, both just a short distance away. Ready to experience comfort and convenience at Cinco de Mayo Hotel? Book your stay now and make unforgettable memories.

Highlights

Facilities

• WiFi available
• Free WiFi
• Non-smoking rooms
• 24-hour front desk
• Restaurant
• Family rooms
• Luggage storage
• Airport shuttle
• Tour desk
• Ironing service
• Meeting/banquet facilities
• Non-smoking throughout
• Private check-in/check-out
• Daily housekeeping
• Airport shuttle (additional charge)
• Shared lounge/TV area
• Concierge service
• Vending machine - drinks
• Vending machine - snacks
• Public Bath
• Airport drop off
• Airport pick up
• Shuttle service
• Staff adhere to local safety protocols
• Laundry washed per local authority guidelines
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• CCTV in common areas
• Process in place to check health of guests
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Walking tours
• Tour/class on local culture

Check-in & checkout

Check-in

03:00 PM – 03:00 PM

Check-out

12:00 PM

Choose dates from search to see available rooms.

Guest sentiment

• Cleanliness6.9

  There were complaints about cleanliness, specifically mentioning dirty towels and hair in the bed.

• Service8.3

  Mixed feedback about service; some noted good reception staff while others mentioned unhelpful interactions.

• Location9.4

  Multiple reviews praised the excellent location near the center of Querétaro.

• Room Quality6.8

  Room quality was criticized due to issues like humidity, lack of hot water, and poor mattress comfort.

• Amenities7.3

  Amenities were lacking, such as the absence of a restaurant and available outlets.

• Value for Money7.8

  Good value based on location and price, though room amenities were subpar.

• Food and Beverage6.4

  No food options available within the hotel, rated poorly.

• Overall Experience7.9

  Overall experience was average, with nice aspects overshadowed by multiple issues.

Guest reviews

The location in the historic center

The location in the historic center

The shower area is very small and the screen didn't work

Excellent location, affordable price, and nice and clean facilities

Excellent location, affordable price, and nice and clean facilities

Only the dining room had a lot of trash in the trash can

Nothing

Nothing

Nothing

Good location

Good location

The lack of towels, there was only one for showering, another large towel and one for hands was missing.

Location

Location

The internet does not reach the room, but overall good. To spend the night.

Location

Location