New York, US

Doubletree By Hilton New York Times Square West

350 W 40th St

4 stars · Guest score 7/10

About this hotel

Luxurious Accommodation Indulge in the modern comfort of the DoubleTree by Hilton Hotel New York – Times Square West with spacious rooms featuring upscale amenities like HDTV and black-out curtains. Spectacular Views Take in breathtaking views of the Manhattan skyline and Times Square from the higher floors or unwind at the rooftop lounge, High Bar & Lounge, offering panoramic vistas of the city. Convenient Facilities Stay productive with the 24-hour business centre, keep fit at the well-equipped fitness centre, and savor delicious American cuisine at the on-site Tranzit Restaurant & Bar. Experience the best of New York City at your doorstep - book your stay at DoubleTree by Hilton Times Square West now!

Highlights

Prime Location

Situated near Times Square and Manhattan attractions, enjoy easy access to the vibrant heart of New York City.

Comfort & Service

Experience modern comfort with spacious rooms and upscale amenities designed for a relaxing stay.

Unique Amenities

Enjoy panoramic city views from the rooftop lounge and dine on American cuisine at the on-site restaurant.

Facilities

  • Parking
  • Valet parking
  • Accessible parking
  • Parking garage
  • Pet bowls
All 91 facilities
  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Heating
  • Terrace
  • Family rooms
  • Pets allowed
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Airport shuttle
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Tour desk
  • Soundproof rooms
  • Facilities for disabled guests
  • Meeting/banquet facilities
  • Car hire
  • Dry cleaning
  • Breakfast in the room
  • Packed lunches
  • Non-smoking throughout
  • Daily housekeeping
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Minimarket on site
  • Concierge service
  • Special diet menus - on request
  • Wheelchair accessible
  • Allergy-free room
  • Kid meals
  • Snack bar
  • ATM/cash machine on site
  • Toilet with grab rails
  • Kid-friendly buffet
  • Evening entertainment
  • Nightclub/DJ
  • Outdoor furniture
  • Wine/champagne
  • Airport drop off
  • Airport pick up
  • Coffee Shop on site
  • Fruits
  • Visual aids: Braille
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Screens / Barriers between staff and guests for safety
  • Face masks for guests available
  • 24-hour security
  • Delivered food - securely covered
  • Security alarm
  • Walking tours
  • Breakfast takeaway containers
  • Bike tours
  • Mobile app for room service
  • Live music/performance
  • Broadcast Live sport events
  • Happy hour

Check-in & checkout

Check-in
03:00 PM
Check-out
12:00 PM

What's nearby

  • Times Square0.6 km
  • Broadway Theatre District0.7 km
  • Empire State Building1.2 km
  • Central Park (southern edge / Central Park South)1.8 km
  • Hudson Yards / The Edge1.0 km
  • Rockefeller Center (Top of the Rock)1.1 km
  • The Museum of Modern Art (MoMA)1.7 km
  • LaGuardia Airport (LGA)11 km
  • Times Square–42nd Street (subway/transport hub)0.5 km

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness6.3

    Some maintenance issues and complaints about room cleanliness.

  • Service8.3

    Friendly and welcoming staff, with positive notes on check-in experience.

  • Location8.8

    Fantastic location, central and within easy walking distance of Times Square.

  • Room Quality5.8

    Rooms described as small, with some issues reported regarding heating and comfort.

  • Amenities6.8

    Basic amenities available but some described as outdated.

  • Value for Money6.3

    Felt like it didn't justify the 4-star rating due to issues experienced.

  • Food and Beverage6.8

    No specific comments on food were made.

  • Overall Experience7.3

    Overall pleasant stay but highlighted some issues.

Guest reviews

The location

The location

No ac my daughter is pregnant and was very uncomfortable

suzette · 2/10

The location is central, near the subway, a variety of eateries and Broadway shows. The king-size bed was very comfortable.

The location is central, near the subway, a variety of eateries and Broadway shows. The king-size bed was very comfortable.

The rooftop bar was a very pleasant place but several drinks on your menu were not available. The room was small for two occupants.

Jane · 8/10

helpful staff, location, bed

helpful staff, location, bed

-room 1502 near the ice machine on the floor... impossible to sleep, the next day the staff found me a room on another floor and away from the ice machine. -Common areas not clean -Endless lines to take the elevator -Check-in with a $100 deposit per day... -250 USD for a single room for double occupancy without breakfast, I believe is not justified for this hotel

Dante Pierre · 4/10

Central location, clean, nice staff

Central location, clean, nice staff

Alaisa · 10/10

Everyone was so friendly and nice.

Everyone was so friendly and nice.

My room was perfect and clean, the only thing is the bathroom was so noisy. I don’t know if there was construction but like every 5 mins there was like a flushing sound coming from the next door. It was hard to sleep; I had to close the bathroom door

Britney · 8/10
Jeffrey · 7/10
Benjamin · 10/10
J’Nay · 8/10