Los Angeles, US

Hotel Indigo Los Angeles Downtown by IHG

899 Francisco Street

4 stars · Guest score 9/10

About this hotel

Chic Urban Retreat in Los Angeles Luxurious Amenities Hotel Indigo - Los Angeles Downtown offers a continental breakfast, free WiFi, room service, sun terrace, outdoor pool, fitness center, and a nightclub for guests to enjoy. Diverse Dining Options Indulge in American cuisine at the on-site restaurant with special dietary options available upon request, catering to vegetarian, dairy-free, and gluten-free preferences. Convenience and Entertainment Guests can unwind with billiards, utilize the business center, and enjoy snacks from vending machines. With multilingual staff and proximity to Microsoft Theater and Staples Center, your stay at Hotel Indigo promises both comfort and excitement. Book your stay at Hotel Indigo - Los Angeles Downtown now to experience the perfect blend of luxury and convenience in the heart of the city.

Highlights

Downtown Los Angeles Location

Enjoy easy access to the Microsoft Theater, Staples Center, and vibrant city life from this centrally located hotel.

Comfort & Service

Experience attentive service with multilingual staff, free WiFi, and a range of amenities designed for your comfort.

Unique Amenities & Dining

Relax by the outdoor pool, unwind at the nightclub, and savor American cuisine with dietary options at the on-site restaurant.

Facilities

  • Parking
  • Swimming pool
  • Valet parking
  • Outdoor pool
  • Accessible parking
  • Parking garage
  • Pool with view
  • Heated pool
  • Pool bar
  • Salt-water pool
  • Pet bowls
All 105 facilities
  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Heating
  • Pets allowed
  • Hiking
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Tour desk
  • Golf course
  • Soundproof rooms
  • Facilities for disabled guests
  • Ironing service
  • Meeting/banquet facilities
  • Dry cleaning
  • Breakfast in the room
  • Packed lunches
  • Bowling
  • Billiards
  • Non-smoking throughout
  • Sun terrace
  • Daily housekeeping
  • Shared lounge/TV area
  • Minimarket on site
  • Concierge service
  • Special diet menus - on request
  • Wheelchair accessible
  • Kid meals
  • Snack bar
  • ATM/cash machine on site
  • Vending machine - drinks
  • Vending machine - snacks
  • Nightclub/DJ
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Picnic area
  • Wine/champagne
  • Sun umbrellas
  • Coffee Shop on site
  • Fruits
  • Outdoor fireplace
  • Shallow end
  • Visual aids: Braille
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Key access
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Access to health care professionals
  • Screens / Barriers between staff and guests for safety
  • Face masks for guests available
  • 24-hour security
  • Delivered food - securely covered
  • Security alarm
  • Walking tours
  • Breakfast takeaway containers
  • Key card access
  • Bike tours
  • Tour/class on local culture
  • Mobile app for room service
  • Live music/performance
  • Broadcast Live sport events
  • Temporary art galleries
  • Happy hour
  • Movie nights

Check-in & checkout

Check-in
04:00 PM
Check-out
11:00 AM

What's nearby

  • Griffith Observatory8.8 km
  • The Broad (contemporary art museum)1.2 km
  • Walt Disney Concert Hall1.3 km
  • Crypto.com Arena (formerly Staples Center)1.3 km
  • Los Angeles County Museum of Art (LACMA)7.6 km
  • Los Angeles International Airport (LAX)19 km
  • Grand Central Market0.6 km
  • 7th Street / Metro Center (metro station)0.7 km
  • El Pueblo de Los Angeles / Olvera Street2.0 km

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness8.1

    Some reviews mentioned issues with cleanliness, specifically small stains and old furniture.

  • Service9.6

    Consistently positive feedback on service, with mentions of friendly and attentive staff.

  • Location9.6

    Positive mentions of the location being central and convenient, especially for events.

  • Room Quality8.5

    Mixed reviews; while some rooms were good, issues with a shower were noted.

  • Amenities9.1

    General satisfaction with amenities, though some could improve.

  • Value for Money9.0

    Overall good value, although some concerns about specific services like food.

  • Food and Beverage8.6

    Some disappointment in food quality compared to past visits.

  • Overall Experience9.6

    Overall positive experience highlighted by guest satisfaction.

Guest reviews

The staff was amazing very nice and welcoming.

The staff was amazing very nice and welcoming.

Inside my room was a couch it was extremely dirty the hand rest was peeling it was full of stains we weren’t able to sit and enjoy the view we did feel disgusted just y looking at it.

Beatriz · 5/10
Jazmyne · 1/10
Kevin · 10/10
Peace · 10/10
Seong Min · 10/10
Jesus · 10/10

Very close to everything

Very close to everything

Enrique · 10/10

I was not satisfied with my room, I went to the front desk and Mr. Guissefe & Jesus made sure within minutes I was in another room and very satisfied. Even gave small comp on food. I love the hotel, three staff and customer service is definitely 5*

I was not satisfied with my room, I went to the front desk and Mr. Guissefe & Jesus made sure within minutes I was in another room and very satisfied. Even gave small comp on food. I love the hotel, three staff and customer service is definitely 5*

mzthenap · 10/10