Dubai, AE

Gateway Hotel

Al Souqe Al Kabeer, Khalid Bin Al Waleed

3 stars · Guest score 8.3/10

About this hotel

Welcome to Gateway Hotel, where modern luxury meets Dubai’s vibrant culture! Contemporary Accommodations Relax in our stylish rooms featuring flat-screen TVs, air conditioning, and plush bedding. Enjoy a minibar and tea/coffee facilities for your convenience, complemented by a refreshed look with modern furnishings. Unwind and Recharge Take a dip in the inviting outdoor pool or work up a sweat in our fully equipped fitness centre. After a day of exploring, relax in the shared lounge—a perfect place to unwind and connect with fellow travelers. Ideal Location Nestled just 700 metres from the historic Dubai Museum and a short distance from the Dubai Metro Green Line, our hotel offers easy access to the city's top attractions and Dubai International Airport. Make your reservation at Gateway Hotel today and experience the best of Dubai!

Highlights

Prime Location

Situated just 700 metres from Dubai Museum and close to the Dubai Metro Green Line, Gateway Hotel offers easy access to top attractions and the airport.

Comfort & Service

Enjoy stylish, modern accommodations with plush bedding, a minibar, and tea/coffee facilities, complemented by a welcoming lounge for relaxation.

Modern Amenities

Unwind in the outdoor pool or stay active in the fitness centre, all designed to enhance your stay in Dubai.

Facilities

  • Parking
  • Free Parking
  • Swimming pool
  • Private parking
  • Outdoor pool
  • Accessible parking
  • Parking garage
  • Pool with view
  • Heated pool
  • Rooftop pool
  • Fence around pool
All 63 facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Business center
  • Family rooms
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Airport shuttle
  • Safety deposit box
  • Fax/photocopying
  • Tour desk
  • Facilities for disabled guests
  • Ironing service
  • Meeting/banquet facilities
  • Dry cleaning
  • Currency exchange
  • Non-smoking throughout
  • Daily housekeeping
  • Designated smoking area
  • Airport shuttle (additional charge)
  • Concierge service
  • Wheelchair accessible
  • Allergy-free room
  • Airport drop off
  • Airport pick up
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Cleaning standards that are effective against Coronavirus
  • Hand sanitizer in guest room and key areas
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Invoice provided
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Key access
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Access to health care professionals
  • 24-hour security
  • Delivered food - securely covered
  • Security alarm
  • Thermometers for guests provided by property
  • Key card access

Check-in & checkout

Check-in
02:00 PM
Check-out
12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness7.7

    Reports of cleanliness were mostly positive, though some guests mentioned issues such as pests.

  • Service9.7

    Multiple reviews highlighted excellent and attentive service, with specific praise for staff members.

  • Location7.7

    Some guests mentioned that the hotel is not centrally located and experienced traffic issues.

  • Room Quality8.7

    Rooms were described as spacious and comfortable, with daily cleaning.

  • Amenities8.2

    Amenities were generally considered good, although some suggestions for improvement were noted.

  • Value for Money8.1

    Many guests found the stay worthwhile for the price, despite some high price complaints.

  • Food and Beverage7.7

    Although breakfast was generally good, variety was criticized by some guests.

  • Overall Experience8.7

    Overall experience was positive, with high praise for the staff and service quality.

Guest reviews

Shihab · 1/10
Sanjeev · 1/10

Location

Location

The hotel is very dark, with little lighting

Mali · 9/10
joao · 4/10

Good hotel, but the website changed the rate at the last moment and removed the discount. Very frustrating. Use another booking website

Good hotel, but the website changed the rate at the last moment and removed the discount. Very frustrating. Use another booking website

The website showed one rate before booking, but when I proceeded to confirm and make the payment, the discount was removed automatically. This happened at the last moment, and I was not able to add the discount trick or offer again. This is misleading and creates a bad customer experience.

Mohamadhu · 7/10
Hamza · 7/10

Location. Decent price. Minimal staff but service and cleanliness maintained

Location. Decent price. Minimal staff but service and cleanliness maintained

They moved us to the hotel opposite citing a power cut because of maintenance work. I doubt it. And ironically, the alternative also had construction work going on. Breakfast is not worth the extra price. Can't even get the eggs right.

Kumar · 7/10

Staff is good especially in the swimming pool area and Mr. Numon is nice and supportive

Staff is good especially in the swimming pool area and Mr. Numon is nice and supportive

The hotel offered used water bottles when we asked for extra water bottles the next day. The phone was not working and neither was the TV

DivanMaideen · 6/10