Nairobi, KE

Royal Canaan Nairobi Hotel

Lr No 1/574 Tigoni Road Off Chakka Road

4 stars · Guest score 7.9/10

About this hotel

Luxurious Accommodation Royal Tulip Canaan Nairobi, just 2 minutes from Yaya Centre, offers a blend of comfort and sophistication. Each air-conditioned unit features modern amenities like a flat-screen TV, fridge, and private bathroom, ensuring a relaxing stay. Dining Excellence Indulge in a culinary journey at the Mosaic Restaurant with a diverse menu featuring African, French, Indian, and Italian cuisines. Start your day with various breakfast options served daily, catering to different preferences. Convenience and Leisure From the outdoor pool and fitness center to the spa facilities and 24-hour front desk assistance, every guest's needs are met. Enjoy secure parking, language diversity, and business facilities, making your stay seamless. Book now for a memorable experience at Royal Tulip Canaan Nairobi.

Highlights

Prime Location

Just 2 minutes from Yaya Centre, the hotel offers easy access to Nairobi's vibrant shopping and entertainment options.

Exceptional Service

Enjoy a seamless stay with 24-hour front desk assistance, modern amenities, and a dedicated team committed to guest comfort.

Distinctive Amenities

Relax by the outdoor pool, indulge in spa treatments, and savor diverse cuisines at the Mosaic Restaurant.

Facilities

  • Parking
  • Free Parking
  • Swimming pool
  • Valet parking
  • Private parking
  • Outdoor pool
  • Accessible parking
  • Parking garage
  • Plunge pool
All 106 facilities
  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Business center
  • Heating
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Airport shuttle
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Tour desk
  • Soundproof rooms
  • Facilities for disabled guests
  • Ironing service
  • Meeting/banquet facilities
  • Car hire
  • Sauna
  • Dry cleaning
  • Breakfast in the room
  • Massage services
  • Packed lunches
  • Spa/wellness center
  • Barber/beauty shop
  • Currency exchange
  • Hammam
  • Non-smoking throughout
  • Sun terrace
  • Daily housekeeping
  • Designated smoking area
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Concierge service
  • Special diet menus - on request
  • Wheelchair accessible
  • Kid meals
  • Lockers
  • Toilet with grab rails
  • Adult only
  • Lower bathroom sink
  • Higher level toilet
  • Emergency cord in bathroom
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Wine/champagne
  • Airport drop off
  • Airport pick up
  • Coffee Shop on site
  • Shallow end
  • Spa/wellness center services
  • Steam room
  • Beauty Services
  • Fitness/spa locker rooms
  • Manicure
  • Pedicure
  • Personal trainer
  • Hair Salon Services
  • Visual aids: Braille
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Access to health care professionals
  • Face masks for guests available
  • 24-hour security
  • Delivered food - securely covered
  • Security alarm
  • Thermometers for guests provided by property
  • Breakfast takeaway containers
  • Key card access
  • Broadcast Live sport events
  • Happy hour

Check-in & checkout

Check-in
02:00 PM – 11:30 PM
Check-out
02:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness7.0

    Mixed signals: some guests praised cleanliness, but multiple comments call out worn linens, towels and carpets needing replacement/deep cleaning.

  • Service7.6

    Mixed: several guests praised staff and early check-in, while others reported unwelcoming staff and restrictive visitor policy—overall inconsistent service experience.

  • Location8.5

    Consistently positive: multiple guests note a good/ convenient location and safety, making it appealing for business and leisure stays.

  • Room Quality7.3

    Generally good room size and layout, but issues reported with hot water for showers, missing bathroom features (jets) and worn drapes/carpets.

  • Amenities8.0

    Amenity set is viewed positively by guests (included breakfast, general amenities praised), though some bathroom feature shortcomings were noted.

  • Value for Money7.9

    Standard quality for this hotel tier

  • Food and Beverage9.0

    Strong positive sentiment: breakfast frequently praised (delicious, halal options, good variety).

  • Overall Experience7.9

    Standard quality for this hotel tier

Guest reviews

The staff members at the restaurant were very helpful; good service during dinner time.

The staff members at the restaurant were very helpful; good service during dinner time.

PPF · 8/10

The breakfast was available up to 10 am and still with a lot of options

The breakfast was available up to 10 am and still with a lot of options

Noella · 9/10

Location, atmosphere, staff

Location, atmosphere, staff

P. · 9/10
Yves · 9/10
Abdirahman · 10/10
Ibrahim · 5/10
Mads Louis · 9/10

Cleanliness

Cleanliness

The staffs were not as such welcoming

Tadele · 10/10