Nairobi Neighborhood
Explore vibrant local attractions and enjoy the lively atmosphere of the surrounding area during your stay.
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Nairobi, KE
Executive Residency by Best Western Nairobi
Riverside Grove, off Riverside Drive
4 stars · Guest score 9/10
About this hotel
Luxurious Accommodation with Stunning Views Spacious Units with Modern Amenities Experience the comfort of a balcony, fully equipped kitchen, and a cozy seating area in every unit. Indulge in the convenience of a microwave, toaster, coffee machine, and more for a relaxing stay. The private bathrooms are stocked with complimentary toiletries for your comfort. Fitness Center and On-Site Dining Stay active at the state-of-the-art fitness center or savor a delicious meal at the restaurant, followed by a refreshing drink at the bar. Enjoy a seamless blend of relaxation and entertainment during your stay. Book your stay at Executive Residency by Best Western for a memorable and luxurious experience in Nairobi.
Highlights
Guest Comfort & Service
Experience attentive service and modern amenities designed to make your stay relaxing and enjoyable.
Unique Amenities & Dining
Relax in spacious units with private balconies and indulge in on-site dining options including a restaurant and bar.
Facilities
- Parking
- Free Parking
- Swimming pool
- Private parking
- Outdoor pool
- Accessible parking
- Parking garage
- Heated pool
- Pool bar
- Rooftop pool
- Fence around pool
All 89 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Terrace
- Family rooms
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Airport shuttle
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Car hire
- Dry cleaning
- Breakfast in the room
- Packed lunches
- Non-smoking throughout
- Daily housekeeping
- Designated smoking area
- Airport shuttle (additional charge)
- Minimarket on site
- Concierge service
- Special diet menus - on request
- Grocery deliveries
- Kid meals
- Snack bar
- Toilet with grab rails
- Kid-friendly buffet
- Lower bathroom sink
- Outdoor furniture
- Sun loungers or beach chairs
- Wine/champagne
- Airport drop off
- Airport pick up
- Fruits
- Fitness classes
- Personal trainer
- Shuttle service
- Game drives
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Property cleaned by professional cleaning companies
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Breakfast takeaway containers
- Key card access
- Live music/performance
- Themed dinner nights
Check-in & checkout
- Check-in
- 12:00 PM – 12:00 AM
- Check-out
- 10:30 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness9.5
Multiple reviewers explicitly praised cleanliness (e.g., 'VERY CLEAN', 'Clean') indicating a strong positive cleanliness impression.
- Service8.5
Staff are described as friendly and very helpful in several reviews, but a notable negative incident at checkout (refusal to accept a note and failure to provide change) reduces the score.
- Location9.5
Several guests called the location 'perfect' and praised the quiet, tree-filled neighbourhood; one comment noted heavy traffic on Riverside Drive as a localized downside.
- Room Quality8.5
Rooms were described as big and very comfortable, but there are issues such as a leather couch needing maintenance and a poorly working washer/dryer.
- Amenities8.5
Gym received positive mentions (enough equipment), but guests reported limited cable channels, an internet outage on the last day, and a problematic washer/dryer.
- Value for Money8.0
Some guests questioned value (insufficient cable channels given the price) and one guest incurred extra transaction costs due to checkout cash-handling problems, lowering perceived value.
- Food and Beverage9.5
Breakfast and the on-site restaurant were praised as good; a handful of issues (cake mix-up and one 'food was ok' comment) temper but do not outweigh the positive feedback.
- Overall Experience10.0
Overall sentiment is strongly positive (many 'EXCELLENT' and recommendation comments). A few operational issues exist, but the generally high cleanliness, helpful staff, comfortable rooms and good food justify a top-tier overall rating.
Guest reviews
Very well situated, friendly staff, clean rooms
Very well situated, friendly staff, clean rooms
Wifi was lagging a lot, rooftop restaurant food not that great
Breakfast was good and sufficient. Gym had enough equipment for visitors. Staff was friendly.
Breakfast was good and sufficient. Gym had enough equipment for visitors. Staff was friendly.
The leather couch in the apartment I occupied needs maintenance. There weren’t enough cable TV channels and this shouldn’t be the case, given the amount paid per night. There was no internet on my last day.
VERY CLEAN AND VERY HELPFUL STAFF
VERY CLEAN AND VERY HELPFUL STAFF
EVERY THING WAS GREAT FOR ME