Nairobi, KE

Executive Residency by Best Western Nairobi

Riverside Grove, off Riverside Drive

4 stars · Guest score 9/10

About this hotel

Luxurious Accommodation with Stunning Views Spacious Units with Modern Amenities Experience the comfort of a balcony, fully equipped kitchen, and a cozy seating area in every unit. Indulge in the convenience of a microwave, toaster, coffee machine, and more for a relaxing stay. The private bathrooms are stocked with complimentary toiletries for your comfort. Fitness Center and On-Site Dining Stay active at the state-of-the-art fitness center or savor a delicious meal at the restaurant, followed by a refreshing drink at the bar. Enjoy a seamless blend of relaxation and entertainment during your stay. Book your stay at Executive Residency by Best Western for a memorable and luxurious experience in Nairobi.

Highlights

Nearby Attractions

Nestled on Riverside Drive in Nairobi, guests enjoy a quiet, tree-lined neighborhood with easy access to local spots and convenient parking.

Service & Comfort

Friendly, helpful staff and spotless rooms contribute to a comfortable stay, complemented by spacious apartments and thoughtful in-room amenities.

Distinctive Amenities & Dining

Studio and multi-room apartments feature kitchenettes and private bathrooms, plus on-site dining and a fitness center for a balanced stay.

Facilities

  • Parking
  • Free Parking
  • Swimming pool
  • Private parking
  • Outdoor pool
  • Accessible parking
  • Parking garage
  • Heated pool
  • Pool bar
  • Rooftop pool
  • Fence around pool
All 89 facilities
  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Business center
  • Terrace
  • Family rooms
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Airport shuttle
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Tour desk
  • Facilities for disabled guests
  • Ironing service
  • Meeting/banquet facilities
  • Car hire
  • Dry cleaning
  • Breakfast in the room
  • Packed lunches
  • Non-smoking throughout
  • Daily housekeeping
  • Designated smoking area
  • Airport shuttle (additional charge)
  • Minimarket on site
  • Concierge service
  • Special diet menus - on request
  • Grocery deliveries
  • Kid meals
  • Snack bar
  • Toilet with grab rails
  • Kid-friendly buffet
  • Lower bathroom sink
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Wine/champagne
  • Airport drop off
  • Airport pick up
  • Fruits
  • Fitness classes
  • Personal trainer
  • Shuttle service
  • Game drives
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Property cleaned by professional cleaning companies
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Access to health care professionals
  • 24-hour security
  • Delivered food - securely covered
  • Security alarm
  • Thermometers for guests provided by property
  • Breakfast takeaway containers
  • Key card access
  • Live music/performance
  • Themed dinner nights

Check-in & checkout

Check-in
12:00 PM – 12:00 AM
Check-out
10:30 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness9.5

    Multiple reviewers explicitly praised cleanliness (e.g., 'VERY CLEAN', 'Clean') indicating a strong positive cleanliness impression.

  • Service8.5

    Staff are described as friendly and very helpful in several reviews, but a notable negative incident at checkout (refusal to accept a note and failure to provide change) reduces the score.

  • Location9.5

    Several guests called the location 'perfect' and praised the quiet, tree-filled neighbourhood; one comment noted heavy traffic on Riverside Drive as a localized downside.

  • Room Quality8.5

    Rooms were described as big and very comfortable, but there are issues such as a leather couch needing maintenance and a poorly working washer/dryer.

  • Amenities8.5

    Gym received positive mentions (enough equipment), but guests reported limited cable channels, an internet outage on the last day, and a problematic washer/dryer.

  • Value for Money8.0

    Some guests questioned value (insufficient cable channels given the price) and one guest incurred extra transaction costs due to checkout cash-handling problems, lowering perceived value.

  • Food and Beverage9.5

    Breakfast and the on-site restaurant were praised as good; a handful of issues (cake mix-up and one 'food was ok' comment) temper but do not outweigh the positive feedback.

  • Overall Experience10.0

    Overall sentiment is strongly positive (many 'EXCELLENT' and recommendation comments). A few operational issues exist, but the generally high cleanliness, helpful staff, comfortable rooms and good food justify a top-tier overall rating.