O' Tulum Riviera Maya Condo Hotel

About this hotel

Luxurious Accommodations Indulge in comfort and style in our air-conditioned rooms with flat-screen TVs and private bathrooms. Relax on your own terrace or balcony while enjoying the stunning views of Tulum. Relaxation and Recreation Unwind by our year-round outdoor pool or soak up the sun on our inviting terrace. Take advantage of our free bicycle rentals to explore the area or enjoy popular water activities like snorkeling and diving. Convenience at Your Fingertips From the attentive concierge service to the well-stocked bar, we ensure your every need is met during your stay. With easy access to nearby attractions and the airport, O'Tulum is the perfect choice for your next getaway.

Facilities

• Access to nearby indoor pool
• Self parking (surcharge)
• Offsite parking discounted rates available
• Exercise/lap pool
• Parking
• Swimming pool
• Infinity pool

Check-in & checkout

Check-in

03:00 PM

Check-out

11:00 AM

House rules

Choose dates from search to see available rooms.

Guest sentiment

• Cleanliness7.4

  The room plunge pool had dozens of dead mosquitoes, and the bed sheets had a blood stain. The pools were cloudy and foamy.

• Service9.4

  The staff were kind and informative; however, service is reported as sloppy.

• Location9.4

  A remote location with beautiful views, but the access road is challenging.

• Room Quality8.4

  The place is a little old but generally comfortable with some issues.

• Amenities7.9

  Not many rooms or amenities; the rooftop pool has beautiful views.

• Value for Money8.9

  The price is great for the location and experience overall.

• Food and Beverage7.9

  Restaurant was mid, and continental breakfast options are limited.

• Overall Experience9.4

  Generally enjoyed the stay despite some issues with cleanliness and service.

Guest reviews

The personnel is amazing! The restaurant serves the best food in whole Tulum!! In the night you can see turtles on the beach.

The personnel is amazing! The restaurant serves the best food in whole Tulum!! In the night you can see turtles on the beach.

the road here is not the best, but no problem

The views at O'Tulum are beautiful, the hotel in general is nice and Nuria is very friendly

The views at O'Tulum are beautiful, the hotel in general is nice and Nuria is very friendly

Maintenance and details are lacking, the facilities are quite deteriorated, the room floor was very dirty and smelled musty, there is no restaurant service or at least none opened during the two days we were there, there is no staff around and there were people working, the air conditioning did not work although they provided a solution the next day

There were no staff to interact with. It seemed like an abandoned hotel, without maintenance, old paint everywhere, dirty.

The place is quite private to relax in the pools, the bed was very comfortable and had a good view towards the sea.

The place is quite private to relax in the pools, the bed was very comfortable and had a good view towards the sea.

We only liked that we had direct access to the pool from the hotel room and additionally could swim directly in the large pool. That was the only positive point of our stay.

We only liked that we had direct access to the pool from the hotel room and additionally could swim directly in the large pool. That was the only positive point of our stay.

We did not like that the entire property seemed very outdated and many things were not well maintained. This included the beach loungers, the tiles in the room, windows and doors, as well as the walkways. Overall, the hotel unfortunately did not give a well-maintained impression.

I liked the view and pools on the ground floor more

I liked the view and pools on the ground floor more

That the drinks are a bit expensive

The lady at the reception was super nice

The lady at the reception was super nice

The photos are misleading and major renovation works would be needed as it does not correspond 100% to the photos. Very dilapidated establishment with great potential