Nearby Attractions & Vibe
Located in Phuket’s city area with convenient access to the city center. Guests note a friendly staff and a practical, welcoming atmosphere.
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Phuket, TH
ibis Styles Phuket City Hotel
23 Thawornwongwong Road
3 stars · Guest score 8.4/10
About this hotel
Garden Views and Modern Amenities - Immerse yourself in the serenity of a garden oasis while enjoying complimentary Wi-Fi and convenient concierge services. Delicious Dining Options - Indulge in international cuisine at Harmony restaurant overlooking the garden, grab a snack at the on-site cafe, and unwind with a drink at the bar/lounge. Convenient Location and Featured Amenities - Take advantage of the hotel's business center, express check-in/out services, and optional airport and ferry shuttle services. Relax in one of the 137 well-equipped guestrooms with modern comforts and beautiful garden views. Escape to the heart of Phuket and make ibis Styles Phuket City Hotel your home away from home.
Highlights
Service & Comfort
Staff are warmly praised for friendliness and helpfulness, creating a comfortable stay for guests.
Dining & Amenities
Harmony restaurant overlooks the garden for international cuisine, with on-site cafe and bar options, plus nearby fitness and pool facilities.
Facilities
- Wheelchair accessible parking
- Access to nearby indoor pool
- Free self parking
- Covered parking
- Wheelchair-accessible van parking
All 60 facilities
- Elevator
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- Free use of nearby fitness center
- Express check-out
- Meeting rooms
- Smoke-free property
- Express check-in
- Grocery/convenience store
- Tours/ticket assistance
- Ferry terminal shuttle (surcharge)
- Shopping center shuttle (surcharge)
- Computer station
- Airport transportation - pickup (surcharge)
- Housekeeping on request
- Banquet hall
- Eco-friendly cleaning products provided
- Eco-friendly toiletries
- LED light bulbs
- Grey water recycling system
- Wheelchair-accessible public washroom
- Wheelchair-accessible on-site restaurant
- Change of towels (on request)
- Change of bed sheets (on request)
- Well-lit path to entrance
- Stair-free path to entrance
- Vegetarian breakfast available
- Locally-owned & organized tours & activities
- Showcase for local artists
- Sustainability/community reinvestment (10% revenue or more)
- Energy-saving switches
- At least 80% of all lighting comes from LEDs
- Comprehensive food waste policy
- Vegan menu options available
- Vegetarian menu options available
- Comprehensive recycling policy
- Bulk dispenser for toiletries
- No single-use plastic soda bottles
- No single-use plastic stirrers
- Biodegradable/compostable stirrers
- No single-use plastic straws
- No single-use plastic water bottles
- Reusable cups only
- Reusable tableware only
- Water-efficient showers only
- Accessible shuttle
- No accessible shuttle
- Free WiFi
- 24-hour front desk
- Garden
- Luggage storage
- Express check-in/check-out
- Concierge service
Check-in & checkout
- Check-in
- 02:00 PM
- Check-out
- 12:00 PM
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
This property offers transfers from the ferry terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
House rules
Pets
Pets not allowed
Covid
Guests must provide a negative COVID-19 test result
Children and extra beds
No rollaway/extra beds available
Pets
Service animals not allowed
Check-in & Check-out
Contactless check-out is available
Covid
Guests must provide proof of COVID-19 vaccination
General
Cashless transactions are available
Health & Safety
Guests must provide health documentation
Sustainability Certifications
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Covid
Minimum age for COVID-19 test requirement: 6
Guest type
LGBTQ friendly
General
Professional property host/manager
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.8
A few guests noted issues with cleanliness in their rooms, specifically mentioning odors and dirty bedding.
- Service9.3
Guests consistently praised the staff, highlighting their friendliness and helpfulness, especially Khun JoJo and Khun Ae.
- Location8.8
Conveniently situated near the city center, although some mentioned it's a 15-minute walk to old town.
- Room Quality7.8
Rooms were described as basic and not stylish compared to others, though generally sufficient for short stays.
- Amenities8.8
Access to the pool and gym next door and a decent breakfast buffet were positively noted.
- Value for Money9.3
Several guests mentioned it as a good budget option with free shuttle services and notable perks for Accor members.
- Food and Beverage8.3
Breakfast received compliments for variety and quality, some guests appreciated the efforts for dietary restrictions.
- Overall Experience8.8
Overall, guests reported a generally satisfying experience despite some minor issues.