Hanoi, VN

Bella Premier Hotel & Rooftop Skybar

11 Cau Go Street, Hoan Kiem District

4 stars · Guest score 9.1/10

About this hotel

Luxurious Accommodations Indulge in the comfort of our air-conditioned suites with soundproofing, dressing room, and city or lake views. Relax in the seating area with a cup of coffee while enjoying satellite channels on the flat screen TV. Convenient Location Explore Hanoi's top attractions like Thang Long Water Puppet Theater and Hoan Kiem Lake just steps away. Visit Bach Ma Temple and St. Joseph Cathedral within a short walk or take a quick drive to Hanoi Opera House and Ba Dinh Square. Exceptional Services Our 24-hour front desk is always at your service for luggage storage and tour arrangements. Enjoy the convenience of airport transfers, car rentals, and more. Make your stay memorable with our on-site business center and hairdresser's services. Book now for an unforgettable experience at Hanoi Bella Rosa Suite Hotel.

Highlights

Nearby Attractions

Steps from Thang Long Water Puppet Theater and Hoan Kiem Lake, with easy access to Bach Ma Temple and St. Joseph Cathedral for a true Hanoi vibe.

Guest Service Excellence

24-hour front desk and attentive staff help with luggage storage and tour arrangements to make your stay seamless.

Distinctive Amenities & Dining

Luxurious, soundproofed suites with city or lake views, minibars and 40-inch TV options, plus on-site dining and bar experiences.

Facilities

  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Restaurant
  • Room service
  • Heating
  • Family rooms
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Airport shuttle
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Tour desk
  • Soundproof rooms
  • Car hire
  • Currency exchange
  • Non-smoking throughout
  • Sun terrace
  • Daily housekeeping
  • Designated smoking area
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Concierge service
  • ATM/cash machine on site
  • Lockers
  • Public transport tickets
  • Airport drop off
  • Airport pick up
  • Coffee Shop on site
  • Fruits
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Cashless payment available
  • Fire extinguishers
  • Invoice provided
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Property cleaned by professional cleaning companies
  • Key access
  • CCTV outside property
  • CCTV in common areas
  • 24-hour security
  • Security alarm
  • Walking tours
  • Breakfast takeaway containers
  • Key card access
  • Bike tours
  • Tour/class on local culture
  • Live music/performance
  • Cooking class

Check-in & checkout

Check-in
02:00 PM
Check-out
12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness8.9

    The reviews indicate clean rooms, but some mention the need for updates, leading to a score reflecting good but not exceptional cleanliness.

  • Service9.9

    The majority of reviews praise the staff as friendly and helpful, indicating high service quality.

  • Location9.9

    Several reviews highlight the excellent location, particularly its proximity to the Old Quarter and local attractions.

  • Room Quality8.4

    Some reviews suggest room quality could be improved, with mentions of needs for refreshing bathrooms.

  • Amenities8.4

    General comments on amenities are positive but mention some limitations, especially regarding breakfast variety.

  • Value for Money9.4

    Many reviews suggest that the hotel provides good value, particularly for its location and service.

  • Food and Beverage8.4

    While breakfast options are liked, some reviews indicate room for improvement in variety and service speed.

  • Overall Experience9.4

    The sentiment in reviews points to a generally positive experience with minor complaints.

Guest reviews

Super Lage, super freundliches Personal. Frühstück war gut,

Super Lage, super freundliches Personal. Frühstück war gut,

Schon etwas in die Jahre gekommen.

Guntram · 8/10

Staff was very friendly!

Staff was very friendly!

AlineOosterhof · 9/10

Accueil

Accueil

Chambre petite

Huchette · 7/10

Das Hotel mitten in der Altstadt war super. Auch das Personal sehr freundlich und hilfsbereit. Zimmer Größe war in Ordnung und die Damen vom Housekeeping gründlich. Die Roofbar abends um noch ein Getränk zu nehmen war nach dem Trubel entspannend.

Das Hotel mitten in der Altstadt war super. Auch das Personal sehr freundlich und hilfsbereit. Zimmer Größe war in Ordnung und die Damen vom Housekeeping gründlich. Die Roofbar abends um noch ein Getränk zu nehmen war nach dem Trubel entspannend.

Das Frühstück klein gehalten und mit dem Nachlegen war nicht der Fall. Störend fand ich das das Personal viel am Handy waren. Was mich aber am meisten geärgert hat das man 5 Prozent Gebühr für Kartenzahlung zahlen muss. Aussage das wäre üblich. Nun bin ich 10 Tage in Vietnam 🇻🇳 verschiedene Hotels und keiner hat diese Gebühr verlangt. Bei 240,00 Euro sind es 12,00 Euro und das ist nicht korrekt. Darum werde ich das Hotel nicht weiterempfehlen.

Birgit · 5/10

Geen geluid van buiten te horen, kamer was erg stil, fijne ruimte om na een dag wandelen terug te komen

Geen geluid van buiten te horen, kamer was erg stil, fijne ruimte om na een dag wandelen terug te komen

Kleine dingen, douche deur ging niet helemaal dicht, bed rand was wat breed en ging je dus makkelijk tegen aan lopen

Tessa · 9/10

Everything was very nice!

Everything was very nice!

victorp1953 · 10/10

The room, the location, the breakfast, and the hotel personnel have been amazing. I really enjoyed my stay; though it was a a bit more expensive than I would expect.

The room, the location, the breakfast, and the hotel personnel have been amazing. I really enjoyed my stay; though it was a a bit more expensive than I would expect.

Mert · 8/10
Mert · 8/10