Prime Location
Situated just steps from the Empire State Building and Macy's, explore New York City with ease from this central hotel.
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New York, US
Newly Renovated Embassy Suites By Hilton New York Manhattan Times Square
60 West 37th Street
4 stars · Guest score 8/10
About this hotel
Luxurious Accommodation Embassy Suites By Hilton New York Midtown Manhattan offers pet-friendly rooms with free WiFi and flat-screen TVs. Relax in the spacious seating area and enjoy the complimentary toiletries in the private bathroom. Convenient Amenities Stay active at the on-site fitness centre or unwind at the bar. Need cash or looking for a souvenir? Visit the cash machine and gift shop within the property for your convenience. Prime Location Located just steps away from the Empire State Building and Macy's, this hotel is perfect for exploring the city. With LaGuardia Airport nearby, your travels are made easy. Book now to experience the perfect blend of comfort and convenience at Embassy Suites By Hilton New York Midtown Manhattan.
Highlights
Comfort & Service
Enjoy spacious, pet-friendly suites with free WiFi, flat-screen TVs, and complimentary toiletries for a relaxing stay.
Exclusive Amenities
Unwind at the on-site bar, stay active in the fitness centre, and visit the gift shop or cash machine on the property.
Facilities
- Parking
- Parking garage
All 76 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Terrace
- Family rooms
- Pets allowed
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Bar
- Fax/photocopying
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Tennis court
- Dry cleaning
- Bowling
- Non-smoking throughout
- Sun terrace
- Designated smoking area
- Shared lounge/TV area
- Minimarket on site
- Concierge service
- Wheelchair accessible
- Allergy-free room
- Kid meals
- Snack bar
- ATM/cash machine on site
- Electric vehicle charging station
- Toilet with grab rails
- Kid-friendly buffet
- Lower bathroom sink
- Higher level toilet
- Outdoor furniture
- Wine/champagne
- Fruits
- Visual aids: Braille
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- Delivered food - securely covered
- Thermometers for guests provided by property
- Key card access
- Happy hour
- Movie nights
Check-in & checkout
- Check-in
- 04:00 PM
- Check-out
- 11:00 AM
What's nearby
- Empire State Building0.3 km
- Times Square0.8 km
- Central Park (south)1.7 km
- Statue of Liberty (Liberty Island)8.3 km
- Broadway / Theater District0.9 km
- Rockefeller Center1.1 km
- Museum of Modern Art (MoMA)1.3 km
- John F. Kennedy International Airport (JFK)22 km
- Bryant Park0.3 km
- Penn Station0.7 km
Accessibility
63 accessibility score
- Ramp access
- Level entrance
- Hearing-accessible reception
- Wheelchair-accessible reception
- Wheelchair-accessible restaurant
- Accessible lifts
- Wheelchair-accessible parking
- Cane accessible
- Elderly accessible
- Electric wheelchair accessible
- Hearing accessible
- Wheelchair accessible
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.0
Reviews indicated some issues with cleanliness and a dirty environment.
- Service8.9
Multiple reviews praised the staff for being accommodating and friendly.
- Location9.0
Many guests highlighted the great location, especially near key attractions.
- Room Quality7.9
Rooms were described as comfortable, with some noting size and views.
- Amenities8.0
Amenities like breakfast were well-received, enhancing the stay.
- Value for Money7.4
Some dissatisfaction with value given the cleanliness concerns.
- Food and Beverage8.0
Breakfast offerings were appreciated by several guests.
- Overall Experience7.9
Overall, guests had a positive stay despite some noted issues.
Guest reviews
Great location in NY. Easy access to subway and local sights. Breakfast was great and evening drinks. Nice size room.
Great location in NY. Easy access to subway and local sights. Breakfast was great and evening drinks. Nice size room.
The hotel was clean, comfortable, and in a nice location. The staff were friendly and helpful.
The hotel was clean, comfortable, and in a nice location. The staff were friendly and helpful.
Nothing
The room
The room
The service, we lost a pillow and cap when we left the suitcase stored after check out and they did not provide good help to find them.
Location, cleanliness.
Location, cleanliness.
We didn’t like anything about the property. It was a poor and stressful experience from both the property and booking.com
We didn’t like anything about the property. It was a poor and stressful experience from both the property and booking.com
We were mis-sold the room - the images on booking.com do not reflect the rooms we were offered at check-in. We booked a room for 3 adults with a view of the Empire State Building - when we checked in there was no view, and the room was only set up for 2 people. A second room offered as an alternative, was an identical room on a different floor. The hotel confirmed the images on booking.com are for an accessible room for 2 people - and in fact the room we had booked didn’t exist. We asked for a full refund, and this was refused, spending over 2 hours bouncing between the property and booking.com and getting absolutely nowhere, while both kept saying it was for the other to resolve the issue. We ended up having to leave the property and find alternative accommodation, with the bank helping us to get a refund for services / products that have not been provided. All this despite being a longstanding Hilton Honors and booking.com customer. Additionally we didn’t see any signs of renovations, overall the lobby and rooms seemed tired, it’s not a welcoming environment.
We were charged for things twice. Additionally, a few days after check-out, money was suddenly debited from the credit card without notification.