Prime Location
Situated at Jomo Kenyatta International Airport, with easy access to Nextgen Shopping Mall and Capital Centre, ideal for both leisure and business.
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Nairobi, KE
Crowne Plaza Nairobi Airport by IHG
First Freight Lane
5 stars · Guest score 9.4/10
About this hotel
Luxurious Amenities The Crowne Plaza Nairobi Airport boasts a spa centre, sauna, and fitness centre for ultimate relaxation. Guests can unwind by the year-round outdoor pool or enjoy a meal at the on-site restaurant. Modern Comforts Each room is equipped with a flat-screen TV, private bathroom, and cozy seating area. Guests are pampered with plush bathrobes and slippers for a truly comfortable stay. Convenient Location Located at Jomo Kenyatta International Airport, this hotel offers free airport shuttle services. With nearby attractions like Nextgen Shopping Mall and Capital Centre, the Crowne Plaza is the perfect choice for both leisure and business travelers. Book your stay at Crowne Plaza Nairobi Airport for a memorable and convenient experience.
Highlights
Guest Comfort
Enjoy plush bathrobes, slippers, and modern rooms with flat-screen TVs, ensuring a relaxing and comfortable stay.
Exclusive Amenities
Relax at the spa, sauna, or outdoor pool, and dine at the on-site restaurant for a complete hotel experience.
Facilities
- Parking
- Free Parking
- Swimming pool
- Valet parking
- Private parking
- Outdoor pool
- Accessible parking
- Pool with view
- Pool bar
- Infinity pool
- Rooftop pool
All 111 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Terrace
- Family rooms
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Airport shuttle
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Car hire
- Sauna
- Dry cleaning
- Breakfast in the room
- Massage services
- Packed lunches
- Spa/wellness center
- Currency exchange
- Non-smoking throughout
- Sun terrace
- Private check-in/check-out
- Daily housekeeping
- Designated smoking area
- Airport shuttle (additional charge)
- Shuttle service (additional charge)
- Concierge service
- Special diet menus - on request
- Wheelchair accessible
- Kid meals
- Snack bar
- Toilet with grab rails
- Public transport tickets
- Kid-friendly buffet
- Lower bathroom sink
- Higher level toilet
- Emergency cord in bathroom
- Shuttle service (free)
- Airport shuttle (free)
- Outdoor furniture
- Sun loungers or beach chairs
- Wine/champagne
- Airport drop off
- Airport pick up
- Coffee Shop on site
- Fruits
- Spa/wellness center services
- Steam room
- Beauty Services
- Fitness/spa locker rooms
- Manicure
- Pedicure
- Fitness classes
- Personal trainer
- Shuttle service
- Game drives
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Breakfast takeaway containers
- Key card access
- Tour/class on local culture
- Broadcast Live sport events
- Happy hour
Check-in & checkout
- Check-in
- 12:00 PM – 12:30 PM
- Check-out
- 10:30 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness9.4
Spacious rooms, really clean having all the amenities.
- Service9.9
Friendly helpful staff and accommodating service.
- Location9.9
Convenient for the airport and good location for transit.
- Room Quality9.4
Comfortable and spacious with good amenities.
- Amenities9.4
Well equipped hotel with many facilities.
- Value for Money8.4
Considered somewhat high for short stays.
- Food and Beverage8.9
Excellent breakfast options available.
- Overall Experience9.8
Overall a great hotel experience during transit.
Guest reviews
I liked the welcome already at the airport with their shuttle, all the staff without exception were too kind, helpful, respectful.... Thank you
I liked the welcome already at the airport with their shuttle, all the staff without exception were too kind, helpful, respectful.... Thank you
Great location for an in and out trip into Nairobi. Well run establishment with excellent staff.
Great location for an in and out trip into Nairobi. Well run establishment with excellent staff.
Nothing really, the surrounding area could be better but that is a structural issue.
Food choices were limited for a hotel in this class.
The food was good, the room was good.
The food was good, the room was good.
It was just ok for the price
Fantastic hotel within the airport complex. Excellent shuttle service, SUPER friendly staff everywhere you went who couldn't do enough to help you. The rooms were spacious and comfortable, the bathrooms were large with great showers and we loved the rooftop terrace and bar area.
Fantastic hotel within the airport complex. Excellent shuttle service, SUPER friendly staff everywhere you went who couldn't do enough to help you. The rooms were spacious and comfortable, the bathrooms were large with great showers and we loved the rooftop terrace and bar area.
There was nothing I didn't like!
Top hotel, there is absolutely nothing to complain about regarding the facilities, cleanliness, and materials in the rooms. I can't say more about it as we only spent just under 12 hours in the hotel.
Top hotel, there is absolutely nothing to complain about regarding the facilities, cleanliness, and materials in the rooms. I can't say more about it as we only spent just under 12 hours in the hotel.
The attitude of the staff was rather poor. Misinformation about the shuttle service at check-in almost led us to be late for the airport. In addition, the service at the pool bar was abysmal: First, we were ignored even though we were sitting right at the bar and two employees were talking directly across from us. Then we were served grumpily and curtly. This is absolutely uncomfortable.