Denpasar, ID

Hotel O Ratu

Jalan Yos Sudarso 2 4

2 stars · Guest score 4.5/10

About this hotel

Traditional Balinese Architecture and Convenient Location Hotel Ratu boasts traditional Balinese architecture and is conveniently located just a 5-minute drive from Puputan Renon Monument & Museum. Situated within walking distance to shopping centers and restaurants, and a short 3-minute drive to Teuku Umar Street, this hotel offers the perfect blend of culture and accessibility. Comfortable Rooms and Relaxing Amenities Each room at Hotel Ratu offers a private bathroom, garden views, and the choice of a fan or air conditioning. Guests can unwind at the restaurant, terrace, or gazebo, equipped with a TV, refrigerator, and hot shower. The hotel's serene ambiance ensures a peaceful stay. Convenient Services and Nearby Attractions With a 24-hour front desk, on-site massage services, and city tour arrangements, guests can enjoy a hassle-free stay. Additionally, breakfast served in-room by the attentive staff adds a personal touch. Explore nearby attractions like Sanur, just a 20-minute drive away, and Ngurah Rah International Airport within 45 minutes. Book your stay at Hotel Ratu for an unforgettable experience.

Highlights

Nearby Attractions & Vibe

Explore Denpasar’s core steps from Hotel O Ratu, with Puputan Renon Monument & Museum a short drive away and Sanur about 20 minutes for day trips.

Service & Comfort

24-hour front desk and on-site massage services aim to simplify your stay, with in-room breakfast adding a personal touch.

Distinctive Amenities & Dining

Enjoy traditional Balinese architecture, a tranquil setting, and in-room dining options complemented by an on-site restaurant and terrace.

Facilities

  • Parking
  • Free Parking
All 31 facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Room service
  • Express check-in/check-out
  • Daily housekeeping
  • Designated smoking area
  • Shared kitchen
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Guest room sealed after cleaning
  • Physical distancing in dining areas
  • Key access
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • 24-hour security

Check-in & checkout

Check-in
02:00 PM
Check-out
12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness2.1

    The reviews indicate extremely poor cleanliness with filthy conditions in bathrooms, bedding, and rooms.

  • Service5.0

    The service is noted to be poor with unhelpful staff, but there is no specific positive feedback.

  • Location8.1

    The location is mentioned positively in multiple reviews as a pro.

  • Room Quality2.0

    Rooms described as dirty and having broken furniture.

  • Amenities4.1

    Basic amenities such as toilet paper and towels were missing.

  • Value for Money5.5

    The reviews suggest some value due to low prices, despite other negatives.

  • Food and Beverage5.1

    Breakfast was acceptable but not exceptional.

  • Overall Experience4.0

    The overall sentiment is significantly negative, with multiple guests checking out shortly after arrival due to poor conditions.