Prime Location
Situated within 3 km of Kenyatta International Conference Centre, the hotel offers easy access to Nairobi's key attractions and vibrant neighborhood.
1 / 61
Nairobi, KE
Capital Heights Hotel
Hospital Road, Upper Hill
3 stars · Guest score 7/10
About this hotel
Convenient Location Located within 3 km of the Kenyatta International Conference Centre, Capital Heights Hotel is situated in the heart of Nairobi, offering easy access to the city's key attractions. Modern Amenities Each room at Capital Heights Hotel features a flat-screen TV, free WiFi, and a private bathroom with complimentary toiletries. Guests can also enjoy the convenience of on-site dining and room service. Diverse Services The hotel provides a 24-hour front desk, meeting facilities, and assistance with car hire and airport shuttles. Guests can start their day with a complimentary continental breakfast and unwind with a drink at the bar. To experience these offerings and more, book your stay at Capital Heights Hotel now.
Highlights
Guest-Centric Service
Enjoy 24-hour front desk support, on-site dining, and assistance with car hire and airport shuttles for a comfortable stay.
Modern Comforts and Dining
Rooms feature flat-screen TVs, free WiFi, and private bathrooms, while on-site dining and room service enhance your experience.
Facilities
- Billiards or pool table
- Self parking (surcharge)
- Offsite parking discounted rates available
- Secured parking
- Parking
All 44 facilities
- Television in common areas
- Nightclub
- Front desk (limited hours)
- Free wired internet
- Game drive nearby
- Internet access
- Housekeeping on request
- Concerts/live shows
- Wine release events
- Reception hall
- Japanese garden
- Health or beauty spa nearby
- Vegetarian menu options available
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
- Non-smoking rooms
- Restaurant
- Room service
- Pets allowed
- BBQ facilities
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Soundproof rooms
- Ironing service
- Car hire
- Massage services
- Private check-in/check-out
- Shuttle service (additional charge)
- Evening entertainment
- Outdoor furniture
- Fire extinguishers
- Key access
- CCTV outside property
- 24-hour security
- Key card access
- Broadcast Live sport events
Check-in & checkout
- Check-in
- 11:00 AM – 12:00 AM
- Check-out
- 12:00 PM
House rules
Internet
WiFi is available in all areas and is free of charge.
FREE
Pets
Pets are allowed. No extra charges.
Children and extra bed policy
Children of any age are allowed. You haven't added any cots. You haven't added any extra beds.
Parking
Free private parking is possible on site (reservation is needed).
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness6.7
Mixed sentiment; noted as clean by some but criticisms about the bathroom cleanliness.
- Service7.7
Staff were friendly and helpful, though communication issues were noted.
- Location7.7
Location was favorable and suited guests' plans.
- Room Quality6.2
Negative comments about the quality of rooms and amenities.
- Amenities7.2
Amenities available, but some were lacking in quality.
- Value for Money7.7
Guests felt it was good value considering the overall experience.
- Food and Beverage6.2
Food service was noted, but breakfast quality was criticized.
- Overall Experience6.7
Overall satisfactory experience with some improvements needed.
Guest reviews
They provide delicious food and breakfast at a reasonable price. I like their mixed tea with milk. The hotel is a quiet environment, favourable for resting and your work or anything that requires a quiet environment. They have very kind and helpful staff, @Faith or Maria, Veronica and Sara and others.
They provide delicious food and breakfast at a reasonable price. I like their mixed tea with milk. The hotel is a quiet environment, favourable for resting and your work or anything that requires a quiet environment. They have very kind and helpful staff, @Faith or Maria, Veronica and Sara and others.
I didn’t dislike anything at all—everything was great.
Breakfast was ok
Breakfast was ok
The accommodation cleanliness.
The accommodation cleanliness.
Serving breakfast in the rooms
Nothing was there to be liked about this place
Nothing was there to be liked about this place
Everything from the welcome to the exit