New York, US

Hilton Garden Inn New York Times Square South

326 W 37th St

3 stars · Guest score 8.6/10

About this hotel

Convenient Location Located near Jacob K. Javits Convention Centre and Times Square, the Hilton Garden Inn New York Times Square South offers easy access to key attractions. Comfortable Rooms Each room is equipped with modern amenities including a flat-screen TV, coffee maker, microwave, and mini-refrigerator. Enjoy a productive workspace with a desk and ergonomic chair. Great Facilities Start your day with complimentary coffee, stay active at the fitness centre, and grab snacks from the 24-hour Garden Market. Book now for a memorable stay at the Hilton Garden Inn New York Times Square South, just a short distance from LaGuardia and JFK Airports.

Highlights

Prime Location

Situated near Jacob K. Javits Convention Centre and Times Square, offering easy access to iconic New York attractions.

Guest Comfort

Enjoy modern amenities, a productive workspace, and a welcoming atmosphere designed for a comfortable stay.

Convenient Amenities

Start your day with complimentary coffee, stay active at the fitness centre, and grab snacks from the 24-hour Market.

Facilities

  • Parking
  • Accessible parking
  • Parking garage
All 56 facilities
  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Heating
  • Pets allowed
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Facilities for disabled guests
  • Car hire
  • Dry cleaning
  • Non-smoking throughout
  • Shared lounge/TV area
  • Board games/puzzles
  • Minimarket on site
  • Grocery deliveries
  • Wheelchair accessible
  • Snack bar
  • ATM/cash machine on site
  • Toilet with grab rails
  • Lower bathroom sink
  • Higher level toilet
  • Outdoor furniture
  • Wine/champagne
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Physical distancing in dining areas
  • Food delivered to guest room
  • Face masks for guests available
  • Delivered food - securely covered
  • Key card access

Check-in & checkout

Check-in
03:00 PM
Check-out
12:00 PM

What's nearby

  • Times Square0.6 km
  • Broadway / Theater District0.7 km
  • Empire State Building1.1 km
  • Central Park (Southern edge)2.0 km
  • Statue of Liberty (view / ferry from Battery Park)6.5 km
  • Macy's Herald Square (flagship)0.5 km
  • Museum of Modern Art (MoMA)1.6 km
  • Rockefeller Center / Top of the Rock1.8 km
  • LaGuardia Airport (LGA)12 km
  • Penn Station0.6 km

Accessibility

56.86 accessibility score

  • Level entrance
  • Wheelchair-accessible reception
  • Wheelchair-accessible restaurant
  • Accessible lifts
  • Wheelchair-accessible parking
  • Cane accessible
  • Elderly accessible
  • Electric wheelchair accessible
  • Hearing accessible
  • Wheelchair accessible
  • Wheelchair and scooter accessible

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness7.7

    Several reviews indicated issues with room cleanliness and maintenance.

  • Service9.2

    Service described as friendly by multiple guests, though some noted inconsistencies.

  • Location9.8

    Consistently praised for its excellent proximity to Times Square and other attractions.

  • Room Quality8.2

    Rooms are small and some were poorly maintained, but some guests found them very comfortable.

  • Amenities8.7

    Restaurant and bar service were commended, though some issues with food temperature.

  • Value for Money8.7

    Price differences reported by some guests, but overall viewed as acceptable given location.

  • Food and Beverage7.7

    Feedback indicated cold food items at breakfast, affecting overall satisfaction.

  • Overall Experience8.7

    Mixed experiences noted; some guests had a wonderful stay while others had significant issues.

Guest reviews

Excellent location and service

Excellent location and service

Slightly loud AC in room.

Huber · 9/10

Location, bar, receptionist night staff were pleasant

Location, bar, receptionist night staff were pleasant

The bathroom door was partly off it’s runner. Could not close it. We had to leave at 5am so we did not ask for another room but it seemed unsafe.

Theresa Jane · 8/10

Yes, it was quite good. The bed was super comfortable. There was a fridge and microwave. The location was good too.

Yes, it was quite good. The bed was super comfortable. There was a fridge and microwave. The location was good too.

The space was a bit tight and the bathroom was old

Marta · 8/10

I like the all customer service was amazing. Will come again for that. But please can I have email i need to send to the manager as we forget our brand new tom Hilfiger trainer and tishert

I like the all customer service was amazing. Will come again for that. But please can I have email i need to send to the manager as we forget our brand new tom Hilfiger trainer and tishert

N/A

Asha kibwana · 8/10

Check in and staff awesome

Check in and staff awesome

the block the hotel on is very dirty, sketchy and vagrants coming up to you to ask for money. Security was not at the door at 11 PM and we had to wait for them to come to the door to open it

Dorothy · 5/10
Javon · 8/10

Location, room comfort, staff treatment, and bed comfort

Location, room comfort, staff treatment, and bed comfort

That you had to indicate that they clean and make the room every day, because by internal protocol they do it every two days

ANTONIO · 9/10
Lucas Lima · 10/10