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Shenzhen, CN

Hard Rock Hotel Shenzhen

No. 9 Mission Hills Road

5 stars · Guest score 9.8/10

About this hotel

Luxurious Accommodation with a Rockstar Vibe Extravagant Guestrooms and Suites : Indulge in a lavish stay with extra long beds, private hot tubs, and chic contemporary decor. Sports and Leisure Facilities : Whether it's tennis, golf, or bowling, satisfy your sporting needs. Relax at the rooftop pool or unwind in the steam room. Culinary Delights and Free Mini Bar : Enjoy buffet meals, à la carte dining, and a complimentary mini bar service. Book your rockstar experience at Hard Rock Hotel Shenzhen for an unforgettable stay!

Highlights

Shenzhen Neighborhood

Located in the vibrant city of Shenzhen, close to local attractions and lively neighborhoods for easy exploration.

Guest Comfort & Service

Enjoy luxurious accommodations with attentive service, private hot tubs, and chic decor for a memorable stay.

Unique Amenities & Dining

Experience sports facilities, rooftop pool, and complimentary mini bar, complemented by diverse dining options.

Facilities

Parking
Free Parking
Swimming pool
Private parking
Outdoor pool
Parking garage
Outdoor pool - seasonal
Rooftop pool
Pet bowls
Pet basket

All 90 facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
Family rooms
Pets allowed
Hiking
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Cycling
Safety deposit box
Bar
Fax/photocopying
Horse riding
Golf course
Soundproof rooms
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Car hire
Dry cleaning
Skiing
Bowling
Karaoke
Casino
Non-smoking throughout
Private check-in/check-out
Daily housekeeping
Designated smoking area
Concierge service
Wheelchair accessible
Kid meals
Lockers
Indoor play area
Baby safety gates
Kids' club
Sun loungers or beach chairs
Wine/champagne
Coffee Shop on site
Fruits
Fitness/spa locker rooms
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Guest room sealed after cleaning
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Screens / Barriers between staff and guests for safety
24-hour security
Delivered food - securely covered
Security alarm
Key card access
Mobile app for room service
Live music/performance
Cooking class
Aerobics
Archery

Check-in & checkout

Check-in: 03:00 PM
Check-out: 12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

Cleanliness9.5
Some reviews mention that the room is reasonably clean, but the hotel appears a bit old.
Service10.0
Staff were very helpful, responsive, and provided good service throughout the stay.
Location10.0
The hotel is well-located near a metro station and shopping mall.
Room Quality10.0
Rooms are spacious, stylish, and comfortable.
Amenities9.5
The pool is very small and overcrowded, which could be a downside.
Value for Money9.9
Some dining options are considered too expensive compared to nearby alternatives.
Food and Beverage9.5
Breakfast is good, but some reviews mention limited options.
Overall Experience10.0
Overall, guests had a memorable stay with good service and amenities, despite some minor drawbacks.

Guest reviews

Bernhard · 8/10

Ying Nung · 8/10

Beautiful spacious room and bathroom
Beautiful spacious room and bathroom
Robin en Ingrid · 9/10

Majed · 4/10

Best hotel pick if you are planning to visit the Mission Hills area and the Karoo Ice World. The mall is also just opposite for all your shopping and dining needs. Hotel decoration and vibes are chic rock trendy style. First, you will be greeted by the friendly and helpful staff at the check-in counter, particularly Diana. There is also a popcorn and cotton candy station to welcome the kids. The kids playroom also offers activities for the kids like cookie baking. Then, the room is big and spacious with all amenities provided. Bed is big and comfortable, giving us a good night's sleep every night. Hotel breakfast spread is big and tasty, and the dinner buffet is also highly recommended after a long day of play with your kids. Pool is relatively small and might get crowded. Overall, this hotel is a great pick if you are visiting this area.
Best hotel pick if you are planning to visit the Mission Hills area and the Karoo Ice World. The mall is also just opposite for all your shopping and dining needs. Hotel decoration and vibes are chic rock trendy style. First, you will be greeted by the friendly and helpful staff at the check-in counter, particularly Diana. There is also a popcorn and cotton candy station to welcome the kids. The kids playroom also offers activities for the kids like cookie baking. Then, the room is big and spacious with all amenities provided. Bed is big and comfortable, giving us a good night's sleep every night. Hotel breakfast spread is big and tasty, and the dinner buffet is also highly recommended after a long day of play with your kids. Pool is relatively small and might get crowded. Overall, this hotel is a great pick if you are visiting this area.
hanl169 · 10/10

Breakfast is not very compatible with Western standards
Breakfast is not very compatible with Western standards
There is an option for a massage in the hotel spa. However, such a service is not available at the hotel.
Selim · 10/10

Bathtub, friendly musician, good food options, hotel room design, and proximity to the mall.
Bathtub, friendly musician, good food options, hotel room design, and proximity to the mall.
Hard to communicate in English on the phone
orlando · 10/10

Sharon · 9/10