Royal Palace Hotel

Zhansugurov Prospekt 178

3 stars · Guest score 7.6/10

About this hotel

Luxurious Accommodation Indulge in spacious rooms at the Royal Palace Hotel, featuring elegant floral patterns and large windows that create a bright atmosphere. Enjoy modern amenities such as air conditioning and flat-screen TVs for a comfortable stay. Culinary Delights Satisfy your cravings with a wide range of European meals served at the hotel's 24-hour restaurant. Whether it's a hearty breakfast, a leisurely lunch, or a romantic dinner, the Royal Palace ensures a delightful dining experience for all guests. Convenient Location Located just a 10-minute drive from Almaty International Airport, the Royal Palace Hotel offers convenience for travelers. Explore the city easily with Almaty city centre only 6 km away and Almaty 1 Train Station just 3 km away. Experience luxury, convenience, and exceptional service at the Royal Palace Hotel. Book your stay now!

Facilities

Parking
Free Parking
Private parking
Street parking

All 52 facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Lift / Elevator
Laundry
Express check-in/check-out
Airport shuttle
Safety deposit box
Bar
Fax/photocopying
Ironing service
Meeting/banquet facilities
Dry cleaning
Breakfast in the room
Private check-in/check-out
Daily housekeeping
Designated smoking area
Airport shuttle (additional charge)
Shuttle service (free)
Airport shuttle (free)
Wine/champagne
Airport drop off
Airport pick up
Coffee Shop on site
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Guests can opt-out any cleaning services during stay
Smoke alarms
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Face masks for guests available
Delivered food - securely covered
Thermometers for guests provided by property
Key card access

Check-in & checkout

Check-in: 02:00 PM
Check-out: 12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

Cleanliness5.7
Negative sentiment mentioned: dirty carpets, bad smells, and unclean bedding.
Service8.7
Most guests mentioned friendly and helpful staff.
Location8.3
Good location near the airport with easy access.
Room Quality7.2
Some concerns about noise and cold temperatures.
Amenities8.2
Positive mentions of included amenities like toiletries and breakfast.
Value for Money8.7
Value is considered good in comparison to other hotels.
Food and Beverage6.2
Breakfast received mixed reviews, not entirely satisfying.
Overall Experience7.7
Overall mixed reviews with major negatives but some positives.