Nearby Attractions & Vibe
Krystal Grand Cancun sits along Boulevard Kukulkan, offering views of the Caribbean Sea and Nichupte Lagoon with easy access to the resort’s private beach.
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Cancún, MX
Krystal Grand Cancun All Inclusive
Boulevard Kukulcan km 8.5
5 stars · Guest score 8.4/10
About this hotel
Luxurious Beachfront Property Overlooking the Caribbean Sea and Nichupte Lagoon, Krystal Grand Cancun All Inclusive offers a bi-level outdoor pool, private beach, and full-service spa. Upscale Accommodations The guestrooms feature flat-screen TVs, MP3 docking stations, and private balconies with stunning city or ocean views. Enjoy 24-hour room service for added convenience. Dining Options Start your day with a delicious breakfast at the O restaurant. Indulge in culinary delights at The Grill & Terrace, Rissotto, Ayami restaurants, and the Take a Bite for casual dining. Ready to experience luxury by the sea? Book your stay at Krystal Grand Cancun All Inclusive now.
Highlights
Service & Comfort
Guest sentiment highlights friendly, attentive staff and 24-hour room service for added convenience.
Distinctive Eats & Amenities
Dine across The Grill & Terrace, Rissotto, Ayami, and Take a Bite, plus spa and bi-level outdoor pool for a complete luxury experience.
Facilities
- Parking
- Free Parking
- Swimming pool
- Valet parking
- Private parking
- Outdoor pool
- Accessible parking
- Pool with view
- Pool bar
- Infinity pool
- Kids' pool
All 114 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Terrace
- Family rooms
- Garden
- Lift / Elevator
- Laundry
- Luggage storage
- Safety deposit box
- Bar
- Tour desk
- Golf course
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Car hire
- Children's playground
- Sauna
- Dry cleaning
- Breakfast in the room
- Diving
- Massage services
- Windsurfing
- Games room
- Snorkelling
- Spa/wellness center
- Barber/beauty shop
- Currency exchange
- Babysitting/child services
- Billiards
- Non-smoking throughout
- Sun terrace
- Private check-in/check-out
- Daily housekeeping
- Designated smoking area
- Board games/puzzles
- Beachfront
- Minimarket on site
- Concierge service
- Special diet menus - on request
- Wheelchair accessible
- Kid meals
- Snack bar
- Kids' outdoor play equipment
- ATM/cash machine on site
- Water sport facilities on site
- Toilet with grab rails
- Indoor play area
- Evening entertainment
- Kids' club
- Entertainment staff
- Outdoor furniture
- Sun loungers or beach chairs
- Picnic area
- Wine/champagne
- Sun umbrellas
- Coffee Shop on site
- Fruits
- Spa/wellness center services
- Beauty Services
- Yoga classes
- Manicure
- Pedicure
- Fitness classes
- Hair Salon Services
- Beach
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
- Tour/class on local culture
- Mobile app for room service
- Live music/performance
- Themed dinner nights
- Happy hour
- Cooking class
- Aerobics
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.4
Standard quality for this hotel tier
- Service10.0
Repeatedly praised: friendly, attentive staff who went above and beyond (mentions of Lorena, Lupita, Christian, Christina, Cesar, Elizabeth Orea, spa staff, Diana and Jessica). Service is a standout strength.
- Location8.4
Standard quality for this hotel tier
- Room Quality8.4
Standard quality for this hotel tier
- Amenities9.5
Amenities are positively noted (spa, multiple on-site restaurants, helpful concierge and spa staff); generally seen as a strong aspect of the stay.
- Value for Money7.0
Mixed: guests recommend the hotel overall but some noted extra charges for better items and questioned value ("te cobran lo bueno aparte").
- Food and Beverage5.5
Mixed to negative: several guests reported poor food quality, limited variety and charging extra; one guest noted food was good but portions small.
- Overall Experience10.0
Overall very positive: multiple headlines call it a wonderful or best experience, guests say staff turned a previous bad experience into one they'd return for and recommend the hotel.