Amsterdam, NL

Joy Hotel

385 Hullenbergweg

3 stars · Guest score 7.9/10

About this hotel

Modern Hotel with Multilingual Staff Convenient Location Situated just 1.2 km from Johan Cruijff Arena, Joy Hotel offers easy access to Amsterdam's top attractions, including the Heineken Experience and Dutch National Opera & Ballet, all within 10 km. Comfortable Stay Guests can enjoy a delicious buffet breakfast daily and relax in well-appointed rooms with free WiFi. The attentive staff fluent in Arabic, English, and French are available 24/7 at the reception to cater to all needs. Book your stay at Joy Hotel in Amsterdam now to experience a seamless blend of convenience, comfort, and exceptional service.

Facilities

  • Parking
  • Private parking
  • Accessible parking
All 38 facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Family rooms
  • Lift / Elevator
  • Luggage storage
  • Express check-in/check-out
  • Facilities for disabled guests
  • Ironing service
  • Meeting/banquet facilities
  • Non-smoking throughout
  • Daily housekeeping
  • Electric vehicle charging station
  • Vending machine - drinks
  • Vending machine - snacks
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Contactless check-in/check-out
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • CCTV outside property
  • CCTV in common areas
  • Screens / Barriers between staff and guests for safety

Check-in & checkout

Check-in
03:00 PM – 12:00 AM
Check-out
11:30 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness6.5

    Cleanliness was mentioned negatively, with rooms having issues related to hygiene and smoke smell.

  • Service7.0

    Service was generally poor, especially with unhelpful and rude staff.

  • Location9.0

    Location received positive sentiment across multiple reviews, commended for its convenience.

  • Room Quality7.5

    Room quality was mixed; some amenities were lacking and smoke odors were noted.

  • Amenities8.0

    Amenities were considered limited, with positive notes on basic options.

  • Value for Money8.4

    Value for money was generally acceptable based on location and breakfast offerings.

  • Food and Beverage8.5

    Food offerings, especially breakfast, were well-received.

  • Overall Experience8.4

    Overall experience reflects mixed feelings; some positive highlights but significant issues.

Guest reviews

S · 7/10

The property was clean and comfortable, the bed and towels were neat.

The property was clean and comfortable, the bed and towels were neat.

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Mendolaza Toledo · 10/10
Corné · 10/10
Fabrizio · 8/10

It was clean. The room had a mini fridge. There is a metro nearby and you can reach the city center quickly.

It was clean. The room had a mini fridge. There is a metro nearby and you can reach the city center quickly.

We arrived at 23:00 and our room was still not available. We had to wait for a while for them to resolve an issue on their end before we could access it. They did not apologize or explain the situation. In the rooms, you can hear a lot when other guests close their doors. It's as if the air pushes your door. They only provide one room key. There was only 1 chair in a double room (for 2 people). There are not many services around.

Jose Maria · 6/10
Aranna · 1/10
Emi · 10/10
Ana · 9/10