Vancouver, CA

the DOUGLAS, Autograph Collection

45 Smithe Street

5 stars · Guest score 8.7/10

About this hotel

Luxurious Boutique Hotel in Vancouver's Entertainment District The DOUGLAS, Autograph Collection offers a sophisticated stay with modern décor, a 30,000-square-foot rooftop park, Parq Casino, and the stylish D/6 Bar and lounge. Elegant Rooms and Amenities All rooms feature air conditioning, flat-screen TVs, Internet TV, and illy coffee and tea facilities. The private bathrooms boast luxurious amenities, and guests can enjoy 24/7 room service. Convenient Facilities and Nearby Attractions Guests have access to a fitness center, spacious conference space, and a 24-hour front desk. Explore nearby attractions like Rogers Arena, BC Place, and False Creek, all within 500 meters. Ready to experience luxury and convenience in Vancouver? Book your stay at the DOUGLAS, Autograph Collection now.

Highlights

Vancouver's Entertainment Hub

Located in Vancouver's lively Entertainment District, with attractions like Rogers Arena and BC Place just steps away.

Premier Guest Service

Enjoy 24/7 room service, modern amenities, and a dedicated front desk ensuring a comfortable and seamless stay.

Unique Amenities & Dining

Relax in the rooftop park, visit Parq Casino, or unwind at D/6 Bar and lounge for a stylish experience.

Facilities

  • Parking
  • Accessible parking
  • Parking garage
  • Pet bowls
All 81 facilities
  • Fitness facilities
  • WiFi available
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Business center
  • Heating
  • Garden
  • Pets allowed
  • Hiking
  • Lift / Elevator
  • Luggage storage
  • Express check-in/check-out
  • Cycling
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Facilities for disabled guests
  • Meeting/banquet facilities
  • Hot tub/Jacuzzi
  • Canoeing
  • Dry cleaning
  • Skiing
  • Breakfast in the room
  • Massage services
  • Spa/wellness center
  • Currency exchange
  • Billiards
  • Casino
  • Non-smoking throughout
  • Daily housekeeping
  • Shared lounge/TV area
  • Minimarket on site
  • Concierge service
  • Wheelchair accessible
  • Allergy-free room
  • Kid meals
  • ATM/cash machine on site
  • Electric vehicle charging station
  • Toilet with grab rails
  • Lower bathroom sink
  • Higher level toilet
  • Paid WiFi
  • Hot spring bath
  • Wine/champagne
  • Coffee Shop on site
  • Spa/wellness center services
  • Steam room
  • Beauty Services
  • Manicure
  • Pedicure
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • Sanitized tableware & silverware
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Physical distancing in dining areas
  • Key access
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Face masks for guests available
  • 24-hour security
  • Security alarm
  • Key card access
  • Mobile app for room service
  • Happy hour

Check-in & checkout

Check-in
04:00 PM – 12:00 AM
Check-out
12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness8.4

    Overall cleanliness was good, but some concerns noted about room noise.

  • Service9.2

    Staff were very friendly and attentive, providing excellent service.

  • Location8.9

    Great location, downtown with easy access to amenities.

  • Room Quality8.6

    Rooms were generally comfortable but lacked some features like a fridge.

  • Amenities8.3

    Amenities like the hydrotherapy lounge were well received, but room cooler was impractical.

  • Value for Money8.7

    Good value overall, but some amenities were below expectations for the price.

  • Food and Beverage8.8

    Good food quality but experienced disruptions due to private events.

  • Overall Experience8.8

    A lovely stay overall with a few notable issues that could affect return visits.

Guest reviews

Only the location

Only the location

There is no minibar in the room and the breakfast staff was rude, telling us to leave while we were waiting for the room to be ready for a day we had already paid for, meaning we arrived late, the day had already started, and the room was not ready. And they didn't even have the courtesy to let us sit down! They told us to leave the breakfast area and wait in the lobby!

Marta · 5/10

Everything about my experience with the Douglas hotel was exceptional. I would highly recommend this hotel and I will most definitely return.

Everything about my experience with the Douglas hotel was exceptional. I would highly recommend this hotel and I will most definitely return.

Nothing bad to say at all out of the 4 nights I was there.

Marquel · 10/10
Nancy · 8/10

Location

Location

Colleen · 9/10
Cheryl · 9/10
Cheryl · 9/10
Coha · 8/10

Absolutely

Absolutely

Fernando · 10/10