Baku, AZ

Shah Palace Luxury Museum Hotel

Boyuk Qala Street 47

4 stars · Guest score 8/10

About this hotel

Luxurious Accommodation Experience elegance and comfort at Shah Palace Hotel's classic-style rooms equipped with modern amenities like air conditioning, flat-screen TV, and minibar. Enjoy complimentary toiletries and slippers in the well-appointed bathrooms for a truly relaxing stay. Culinary Delights Indulge in a culinary journey with a variety of Azerbaijan, European, and Asian dishes at the hotel's restaurants. Start your day with a delicious buffet breakfast and unwind with a refreshing drink at the bar or on the charming patio. Convenience and Relaxation From guided tours to car rentals, the on-site tour desk caters to all your travel needs. Stay active at the gym, unwind in the sauna or hamman, and pamper yourself with rejuvenating massage services. Explore Baku effortlessly, with the hotel's prime location near major attractions and transport hubs. Book now for an unforgettable stay at Shah Palace Hotel!

Highlights

Nearby Attractions & Vibe

Located in central Baku at Shah Palace, enjoy a prime base near major attractions and well-connected transport hubs for easy exploration.

Service & Comfort

Guest-centered service stands out, with friendly staff and a comfortable stay across well-appointed rooms and thoughtful amenities.

Dining & Facilities

Savor Azerbaijan, European, and Asian dishes across on-site restaurants, plus a spa-like routine with gym, sauna, and bar options.

Facilities

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Business center
  • Heating
  • Terrace
  • Family rooms
  • Garden
  • Hiking
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Airport shuttle
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Tour desk
  • Soundproof rooms
  • Facilities for disabled guests
  • Ironing service
  • Meeting/banquet facilities
  • Hot tub/Jacuzzi
  • Car hire
  • Sauna
  • Dry cleaning
  • Breakfast in the room
  • Massage services
  • Packed lunches
  • Spa/wellness center
  • Currency exchange
  • Hammam
  • Non-smoking throughout
  • Private check-in/check-out
  • Daily housekeeping
  • Designated smoking area
  • Airport shuttle (additional charge)
  • Shared lounge/TV area
  • Shuttle service (additional charge)
  • Concierge service
  • Special diet menus - on request
  • Wheelchair accessible
  • Kid meals
  • ATM/cash machine on site
  • Kid-friendly buffet
  • Hot spring bath
  • Wine/champagne
  • Airport drop off
  • Airport pick up
  • Coffee Shop on site
  • Fruits
  • Steam room
  • Fitness/spa locker rooms
  • Fitness classes
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Key access
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Access to health care professionals
  • Face masks for guests available
  • 24-hour security
  • Delivered food - securely covered
  • Security alarm
  • Walking tours
  • Breakfast takeaway containers
  • Key card access
  • Bike tours
  • Tour/class on local culture
  • Live music/performance
  • Themed dinner nights
  • Broadcast Live sport events
  • Pub crawls
  • Movie nights

Check-in & checkout

Check-in
03:00 PM
Check-out
12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness7.1

    Some reviews mentioned that cleanliness could be improved regarding the bathrooms.

  • Service8.6

    Staff was reported as friendly and helpful, especially highlighted by the mention of Hasan.

  • Location9.1

    Many reviews praised the central and excellent location of the hotel.

  • Room Quality7.5

    Room quality had mixed feedback; some rooms were spacious while others had issues with bed comfort.

  • Amenities8.1

    Amenities like the spa and restaurant received positive mentions.

  • Value for Money8.0

    Overall value seemed reasonable, balancing the location and amenities.

  • Food and Beverage7.6

    Breakfast received average ratings, with some variety missing.

  • Overall Experience8.1

    Overall experiences were generally positive, but some issues affected specific stays.

Guest reviews

In centro

In centro

centro...l'accoglienza mediocre..avevamo prenotato dicendo che volevamo 2 letti separati..non presi in considerazione...siamo ritornati dopo 2 giorni riscrivendo che avevamo bisogno di 2 letti ..non presi in considerazione

mancioforever · 5/10

Remek lokáció. Nagyon kedves személyzet. Bőséges reggeli. Gyönyörű belsőépitészeti megoldások. Patinás épület. Elegáns bútorzat a szobában és a közösségi terekben.

Remek lokáció. Nagyon kedves személyzet. Bőséges reggeli. Gyönyörű belsőépitészeti megoldások. Patinás épület. Elegáns bútorzat a szobában és a közösségi terekben.

A fürdőszoba a kád körül vízkörül vízköves volt. A szoba bejárati ajtaja nehezen nyitható volt. A zuhanyzó víznyomása időnként lecsökkent.

Levente · 8/10
Levente · 9/10
Inna · 10/10

The place is gorgeous. The rooms are excellent. Staff are nice and helpful.

The place is gorgeous. The rooms are excellent. Staff are nice and helpful.

Abdullah · 10/10
Victoria · 10/10

нам понравилась гостиница. Расположение, номера, очень приветливый персонал. Завтрак средний, можно улучшить. Но в целом довольны пребыванием

нам понравилась гостиница. Расположение, номера, очень приветливый персонал. Завтрак средний, можно улучшить. Но в целом довольны пребыванием

Завтрак хотелось бы побольше выбор и качество

Renata · 8/10

A Wonderful Stay in a Unique Hotel The staff were extremely helpful and friendly throughout our stay. The hotel itself is exceptional — it feels like staying in a museum, with its unique atmosphere and beautiful interiors. Our room was great, and the location in the Old City is excellent, right in the heart of Baku. The only minor inconvenience is that you cannot order a taxi directly to the hotel entrance. Unfortunately, on our last day, there was no water in our room at all. As far as I understand, the water supply was unavailable throughout the entire hotel. This was quite disappointing and inconvenient, especially on the day of departure. Overall, we had a very pleasant stay, and the hotel has a lot of character. However, I hope the water supply issue can be resolved to ensure a comfortable experience for future guests.

A Wonderful Stay in a Unique Hotel The staff were extremely helpful and friendly throughout our stay. The hotel itself is exceptional — it feels like staying in a museum, with its unique atmosphere and beautiful interiors. Our room was great, and the location in the Old City is excellent, right in the heart of Baku. The only minor inconvenience is that you cannot order a taxi directly to the hotel entrance. Unfortunately, on our last day, there was no water in our room at all. As far as I understand, the water supply was unavailable throughout the entire hotel. This was quite disappointing and inconvenient, especially on the day of departure. Overall, we had a very pleasant stay, and the hotel has a lot of character. However, I hope the water supply issue can be resolved to ensure a comfortable experience for future guests.

Except of water as a shortage problem everything was good . one more problem is that pillows - I had a neck stuff every morning. but its known problem

Boris · 9/10