Kuala Lumpur, MY

Dorsett Kuala Lumpur

172, Jalan Imbi

5 stars · Guest score 7.8/10

About this hotel

Prime Location near Popular Attractions Dorsett Kuala Lumpur is conveniently situated within walking distance to Pavilion and KL Convention Centre, making it the perfect choice for leisure and business travelers. Comfortable Rooms with Modern Amenities Experience a comfortable stay at Dorsett with modern rooms equipped with essential amenities like air conditioning, minibar, and complimentary bath amenities, ensuring a relaxing and convenient stay. Convenient Facilities and Services Enjoy free WiFi throughout the property, relax at the shared outdoor pool, and savor delicious meals at the in-house dining options. The attentive staff, available 24/7, can assist with tour arrangements and provide exceptional service in multiple languages. Don't miss out on the perfect blend of convenience and comfort at Dorsett Kuala Lumpur - book your stay now! 🌟

Highlights

Prime Location

Situated within walking distance to Pavilion and KL Convention Centre, Dorsett Kuala Lumpur offers easy access to popular attractions.

Exceptional Service

Enjoy attentive 24/7 staff support, modern rooms with essential amenities, and a relaxing stay tailored to your needs.

Convenient Amenities

Relax at the outdoor pool, stay connected with free WiFi, and indulge in delicious meals at the in-house dining options.

Facilities

  • Parking
  • Swimming pool
  • Valet parking
  • Private parking
  • Outdoor pool
  • Accessible parking
  • Parking garage
  • Kids' pool
All 60 facilities
  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Family rooms
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Tour desk
  • Facilities for disabled guests
  • Ironing service
  • Meeting/banquet facilities
  • Dry cleaning
  • Breakfast in the room
  • Non-smoking throughout
  • Daily housekeeping
  • Designated smoking area
  • Shuttle service (additional charge)
  • Concierge service
  • Wheelchair accessible
  • Electric vehicle charging station
  • Shuttle service (free)
  • Fruits
  • Fitness/spa locker rooms
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Contactless check-in/check-out
  • Smoke alarms
  • Physical distancing in dining areas
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Access to health care professionals
  • 24-hour security
  • Security alarm
  • Key card access

Check-in & checkout

Check-in
03:00 PM – 12:00 AM
Check-out
12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness7.0

    Generally noted as clean with daily housekeeping, but some guests reported hygiene issues and occasional bad odors (possibly from carpets).

  • Service9.2

    Consistently praised as friendly, helpful and attentive; multiple mentions of exceptional staff assistance (including a specific praise for Mr Magan).

  • Location9.0

    Repeatedly described as central and strategic—walkable to TRX, Pavilion/Bukit Bintang and near public transport, very convenient for guests.

  • Room Quality7.5

    Rooms often called spacious and comfortable with great views, but some comments about outdated decor, small fridges and cold floors/no carpeting in places.

  • Amenities7.0

    Facilities such as rooftop infinity pool and gym are praised, but gym access restrictions for residence guests and occasional limitations were noted.

  • Value for Money7.8

    Described as decent value for the price by several guests; residences are noted as cheaper than the hotel tower, overall acceptable value.

  • Food and Beverage7.2

    Mixed feedback on breakfast — some guests praised a large, varied buffet while others complained it felt mass-produced, not hot or not tasty.

  • Overall Experience7.7

    Majority of reviews report an excellent stay and memorable experiences, though a few practical issues (gym access, odors, small fridges) tempered some stays.

Guest reviews

Mouadh · 8/10
ADEL · 9/10
Edward · 8/10

Everything

Everything

Parking

Al Azim · 9/10

Location was excellent

Location was excellent

Breakfast was lousy

ENG HOO · 6/10
Fawzya · 5/10
Fawzya · 4/10

Clean and comfortable

Clean and comfortable

The pool for kids maybe put some small kids playground

Nor Amizah · 10/10