Cartagena, CO

ZiOne Luxury Hotel Cartagena

CALLE 5 No 3- 14

3 stars

About this hotel

Outdoor Pool and Rooftop Terrace Make a splash in the refreshing outdoor pool or soak in the stunning views from the rooftop terrace overlooking the vibrant city. Deluxe Dining and Refreshing Bars Indulge in delicious meals at the hotel restaurant or enjoy convenient room service. Sip on your favorite beverages at the bar/lounge or poolside bar for a truly relaxing experience. Comfort and Connectivity Unwind in the modern, air-conditioned rooms equipped with flat-screen TVs and complimentary Wi-Fi. The 24-hour front desk, concierge services, and airport shuttle ensure a seamless stay. With a prime location near Bocagrande Beach, ZiOne Luxury Hotel Cartagena offers the perfect blend of relaxation and adventure. Book now for an unforgettable experience.

Highlights

Prime Location Near Bocagrande Beach

Enjoy easy access to Cartagena's vibrant neighborhood and nearby attractions, perfect for both relaxation and exploration.

Exceptional Service and Comfort

Experience seamless stays with 24-hour front desk support, concierge services, and modern, air-conditioned rooms with Wi-Fi.

Unique Amenities and Dining Options

Relax by the outdoor pool or rooftop terrace, and indulge in delicious meals and beverages at the hotel restaurant and bars.

Facilities

  • Free self parking
All 22 facilities
  • Elevator
  • Free airport transportation
  • Television in common areas
  • Free breakfast
  • Safe-deposit box at front desk
  • Smoke-free property
  • Tours/ticket assistance
  • Braille or raised signage
  • Snack bar/deli
  • Rooftop terrace
  • Airport transportation - pickup (surcharge)
  • Free buffet breakfast
  • Handrails in stairways
  • Well-lit path to entrance
  • Free WiFi
  • 24-hour front desk
  • Terrace
  • Garden
  • Luggage storage
  • Concierge service
  • Wheelchair accessible

Check-in & checkout

Check-in
03:00 PM – anytime
Check-out
12:00 PM

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Minimum Spring Break check-in age is 18 years old

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Front desk staff will greet guests on arrival at the property.

House rules

Pets

Pets not allowed

Check-in & Check-out

Contactless check-out is available

General

Professional property host/manager

Check-in & Check-out

Contactless check-in is available

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness6.8

    There was mention of delays in room cleaning and a leaking bathroom ceiling.

  • Service9.3

    Guests highlighted the helpful and attentive staff, particularly a specific staff member who provided exceptional service.

  • Location8.8

    The hotel is described as being close to attractions and within walking distance of key locations.

  • Room Quality7.8

    Rooms were generally comfortable with great views, though some had issues like stairs or an air conditioning failure.

  • Amenities7.8

    Positive mentions of the pool and breakfast offerings.

  • Value for Money7.8

    Described as an affordable hotel with good value relative to its location and services.

  • Food and Beverage7.8

    Breakfast was noted as good and filling.

  • Overall Experience7.8

    Despite a few issues, guests expressed a positive overall impression and willingness to return.

Guest reviews

My room was on the corner and was very noisy. I slept just fine, but it was very loud at all times of the day. People yelling all night.

My room was on the corner and was very noisy. I slept just fine, but it was very loud at all times of the day. People yelling all night.

Bryson · 8/10

I really wished the private hot tub would have been working, is this is the reason i decided to stay here.

I really wished the private hot tub would have been working, is this is the reason i decided to stay here.

Rigoberto · 4/10

great place

great place

Olufunmilayo · 10/10

This hotel seem like they were annoyed with me and my husband being there. They treated us a bit different from other travelers. They gave us the room with terrible view and the ceiling in the bathroom was leaking. Then we had no water for a couple hours. They didn’t clean our room in a timely manner the over all stay was not ideal however we made it work.

This hotel seem like they were annoyed with me and my husband being there. They treated us a bit different from other travelers. They gave us the room with terrible view and the ceiling in the bathroom was leaking. Then we had no water for a couple hours. They didn’t clean our room in a timely manner the over all stay was not ideal however we made it work.

Safiya · 4/10

Great affordable hotel, close to everything in walking distance. Boca grande beach, 5 min. Make sure hot water shower is working, lol. Thanks

Great affordable hotel, close to everything in walking distance. Boca grande beach, 5 min. Make sure hot water shower is working, lol. Thanks

Rafael · 10/10

Great room, great view. The only bad thing was having to walk up 2 flights of stairs to get to the room.

Great room, great view. The only bad thing was having to walk up 2 flights of stairs to get to the room.

Rodrigo · 10/10

Great

Great

Víctor · 10/10

Air conditioning cut off at 2am and was blazing hot all night

Air conditioning cut off at 2am and was blazing hot all night

Elias · 6/10