Prime Location Near Attractions
Just minutes from Cairns Esplanade Lagoon and Flecker Botanic Gardens, offering easy access to local sights and vibrant neighborhood vibes.
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Cairns, AU
Crystal Garden Resort & Restaurant
18-24 James Street
3 stars · Guest score 6.4/10
About this hotel
Luxurious Accommodations Experience comfort and convenience at Crystal Garden Resort, where each air-conditioned room is equipped with a flat-screen TV, satellite channels, and modern amenities to ensure a relaxing stay. Relaxation and Recreation Unwind by taking a refreshing dip in our outdoor swimming pool or explore nearby attractions such as Cairns Esplanade Lagoon and Flecker Botanic Gardens, all just minutes away from the resort. Convenient Services With free WiFi and a prime location just a short drive from Cairns' shopping and dining hotspots, Crystal Garden Resort offers the perfect blend of leisure and accessibility for your tropical getaway. Book now to secure your stay at Crystal Garden Resort and indulge in a memorable vacation experience.
Highlights
Comfortable Guest Experience
Enjoy modern amenities, air-conditioned rooms, and free WiFi designed to provide a relaxing and convenient stay.
Distinctive Amenities and Dining
Unwind in the outdoor pool and explore nearby dining options, all within a resort that combines leisure and accessibility.
Facilities
- Parking
- Free Parking
- Swimming pool
- Private parking
- Outdoor pool
- Parking garage
- Plunge pool
- Fence around pool
All 49 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Family rooms
- Garden
- Laundry
- Luggage storage
- Express check-in/check-out
- Fax/photocopying
- Tour desk
- Non-smoking throughout
- Sun terrace
- Private check-in/check-out
- Designated smoking area
- Concierge service
- Outdoor furniture
- Wine/champagne
- Sun umbrellas
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
Check-in & checkout
- Check-in
- 02:00 PM
- Check-out
- 10:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness5.4
Noise from kids upstairs affected the comfort, hinting a neglect in cleanliness and maintenance.
- Service6.9
Standard service quality for this hotel tier.
- Location6.9
Standard quality for this hotel tier.
- Room Quality6.4
Room quality was adequate, but noise was a concern.
- Amenities6.4
Standard quality for this hotel tier.
- Value for Money5.9
Average value considering the issues mentioned.
- Food and Beverage7.4
Standard quality for this hotel tier.
- Overall Experience5.8
Overall experience was affected by noise issues, leading to a mediocre rating.
Guest reviews
Friendly staff, very comfortable beds
Friendly staff, very comfortable beds
It didn't look like the pictures advertised and there is no restaurant
German cockroaches galore in the room, on the walls, once the light goes out the place is crawling
Helpful and lovely staff
Helpful and lovely staff
The pool looked nice!
The pool looked nice!
I suppose it's hard to help but we did not feel safe at all especially as two young women traveling alone.