Crystal Garden Resort & Restaurant

18-24 James Street

3 stars · Guest score 6.4/10

About this hotel

Luxurious Accommodations Experience comfort and convenience at Crystal Garden Resort, where each air-conditioned room is equipped with a flat-screen TV, satellite channels, and modern amenities to ensure a relaxing stay. Relaxation and Recreation Unwind by taking a refreshing dip in our outdoor swimming pool or explore nearby attractions such as Cairns Esplanade Lagoon and Flecker Botanic Gardens, all just minutes away from the resort. Convenient Services With free WiFi and a prime location just a short drive from Cairns' shopping and dining hotspots, Crystal Garden Resort offers the perfect blend of leisure and accessibility for your tropical getaway. Book now to secure your stay at Crystal Garden Resort and indulge in a memorable vacation experience.

Highlights

Nearby Attractions & Vibe

A short drive to Cairns Esplanade Lagoon and Flecker Botanic Gardens adds tropical appeal to your stay.

Service & Comfort

Consistent service and comfortable rooms with air conditioning and flat-screen TVs help guests unwind.

Amenities & Dining

Outdoor pool, WiFi, parking, and in-room mini-fridges offer practical convenience during your tropical getaway.

Facilities

Parking
Free Parking
Swimming pool
Private parking
Outdoor pool
Parking garage
Plunge pool
Fence around pool

All 49 facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Family rooms
Garden
Laundry
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Non-smoking throughout
Sun terrace
Private check-in/check-out
Designated smoking area
Concierge service
Outdoor furniture
Wine/champagne
Sun umbrellas
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Key access
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property

Check-in & checkout

Check-in: 02:00 PM
Check-out: 10:00 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

Cleanliness5.4
Noise from kids upstairs affected the comfort, hinting a neglect in cleanliness and maintenance.
Service6.9
Standard service quality for this hotel tier.
Location6.9
Standard quality for this hotel tier.
Room Quality6.4
Room quality was adequate, but noise was a concern.
Amenities6.4
Standard quality for this hotel tier.
Value for Money5.9
Average value considering the issues mentioned.
Food and Beverage7.4
Standard quality for this hotel tier.
Overall Experience5.8
Overall experience was affected by noise issues, leading to a mediocre rating.