Nearby Attractions & Vibe
Steps from Festival Hall Salzburg and Hohensalzburg Fortress, with a central Salzburg location that makes exploring easy and convenient.
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Salzburg, AT
Hotel Neutor Express
Neutorstrasse 9
Independent hotel · Guest score 6.6/10
About this hotel
Convenient Location in Salzburg Located just minutes away from Festival Hall Salzburg and Hohensalzburg Fortress, Hotel Neutor Express offers a comfortable stay in the heart of Salzburg. Modern Amenities Each room is equipped with a desk, flat-screen TV, and a private bathroom for your convenience. Free WiFi is available throughout the property, and luggage storage is provided for your peace of mind. Delicious Breakfast Options Start your day right with an a la carte breakfast at Hotel Neutor, conveniently located just across the street. Experience the charm of Salzburg with Hotel Neutor Express as your home base. Book now for an unforgettable stay in this historic city.
Highlights
Friendly Service & Comfort
Guest reviews highlight friendly staff and a comfortable stay, with attentive reception and practical room basics.
Distinctive Amenities & Dining
Modern in-room essentials like a desk and flat-screen TV, plus an a la carte breakfast across the street for a convenient start to your day.
Facilities
- Parking
- Private parking
All 38 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Heating
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Tour desk
- Meeting/banquet facilities
- Dry cleaning
- Non-smoking throughout
- Daily housekeeping
- Special diet menus - on request
- Snack bar
- Lockers
- Vending machine - snacks
- Wine/champagne
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Key card access
Check-in & checkout
- Check-in
- 03:00 PM – 10:00 PM
- Check-out
- 11:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness5.1
Several reviews mentioned cleanliness issues, particularly regarding hair left in bathrooms and generally unclean conditions.
- Service8.5
Many reviews highlighted the friendliness of the staff at reception and their helpfulness.
- Location8.6
Consistently praised for its central location, making it easy to explore the city.
- Room Quality5.5
Rooms described as old and in need of renovation; issues like noise and cleanliness affected the rating.
- Amenities6.0
Basic amenities are available, but many reviews indicated they were lacking or not well-maintained.
- Value for Money5.5
Several reviewers felt the price did not meet the quality of the services provided.
- Food and Beverage7.1
The breakfast was described as satisfactory, though with some logistical issues regarding location.
- Overall Experience6.5
Overall, the experience was mixed due to location and service being positive, while cleanliness and room quality dragged down the rating.