Grand Supicha City Hotel

About this hotel

Outdoor Pool and Fitness Center Make a splash in our refreshing outdoor pool or stay active in our well-equipped fitness center during your stay at Grand Supicha City Hotel. Delicious Dining Options Enjoy a delicious meal at our on-site restaurant featuring local cuisine breakfasts available daily for a fee, ensuring a satisfying dining experience for our guests. Convenient Amenities Benefit from amenities like complimentary newspapers in the lobby, a 24-hour front desk, luggage storage, and free self parking during your stay at our hotel. Book your stay at Grand Supicha City Hotel in Phuket now and experience the convenience and comfort of our well-appointed rooms and top-notch facilities.

Highlights

Facilities

• Wheelchair accessible parking
• Free self parking
• Wheelchair-accessible van parking
• Pool access ramp on site

Check-in & checkout

Check-in

02:00 PM

Check-out

12:00 PM

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

House rules

Choose dates from search to see available rooms.

Guest sentiment

• Cleanliness7.5

  Guests appreciated the cleanliness of the rooms.

• Service8.3

  Staff was friendly and helpful, with some guests suggesting extending pool hours.

• Location8.1

  Convenient location near key landmarks and public transport.

• Room Quality7.8

  Rooms were fabulous and comfortable.

• Amenities7.2

  Satisfactory amenities provided, with highlighted pool.

• Value for Money6.9

  Mixed views on pricing, with some feeling it was high for services offered.

• Food and Beverage7.3

  Breakfast and restaurant services were generally well-received.

• Overall Experience8.0

  Most guests had a positive experience and would recommend the hotel.

Guest reviews

The room, staff and pool were fabulous. The pool opening hour should be extended. All the pool is 1.2m so no safety issues.

The room, staff and pool were fabulous. The pool opening hour should be extended. All the pool is 1.2m so no safety issues.

Nice place

Nice place

Nice city hotel with swimming pool. Easy walk to old town.

Nice city hotel with swimming pool. Easy walk to old town.

Worn out with dirt in the pool, really disgusting

Worn out with dirt in the pool, really disgusting

Nice close walk to Phuket Old Town !! Stayed two nights!!! Short and sweet.

Nice close walk to Phuket Old Town !! Stayed two nights!!! Short and sweet.

Too high priced for what we get, booked a Premium Double room with Balcony, outdoor pool great, room and bath size nice but no hangers or place for luggage, dress etc.. Light in shower did not work, but they fixed it, Water in the sink did almost not go we had to ask every day for small towels.. We could hear everything from other rooms, elevator etc. So hotel is okay but too expensive....

Too high priced for what we get, booked a Premium Double room with Balcony, outdoor pool great, room and bath size nice but no hangers or place for luggage, dress etc.. Light in shower did not work, but they fixed it, Water in the sink did almost not go we had to ask every day for small towels.. We could hear everything from other rooms, elevator etc. So hotel is okay but too expensive....

Very welcoming and very helpful staff, very decent hotel.

Very welcoming and very helpful staff, very decent hotel.

Location: The Grand Supicha is 1km from Old Town Street, so you either need a car or bike to reach the colorful Old Town you’ll have seen in the photos. There isn’t anything of interest near the hotel. There is a primary school, and a nursery/kindergarten very nearby, so sometimes expect cars, parents and kids at certain times. There is also a government building directly opposite. The nearest 7/11 is about 700m away so quickly dashing to the nearest 7/11 is out, unless you get it delivered. Service: We found the service of the staff to be lackluster and not very friendly, which is unusual for Thailand. There was no “hello” or welcoming atmosphere. There was no welcome drink and there was no effort or staff to help with bags or show us to our room. The woman at reception just said “Check in?”. She couldn’t actually find my booking at first so randomly started showing me other guests' details in case it was mine. I never saw them smile or offer anything in the way of warmth or welcoming guests. Rooms: The rooms are spacious and ours had a balcony and a bathtub, a rarity in Thailand. However, they are not very well lit and the plug sockets are not near the bed, which for those with a device in hand may find annoying. We actually had to change rooms as there was a noisy family of a certain nationality next door slamming doors and doing nothing to control their wayward child. The hotel was happy to change our room, but I wondered why they would put a family with a small child next to a completely different family. We moved rooms up a floor but, again, no staff or help with moving our bags at all and no help was offered. Breakfast: Breakfast is adequate and is usually Thai dishes only, no Western food which is fine. On the first day, however, the metal trays containing the food were not heated and the food was cold. There is tea and coffee and fruit (watermelon only) and toast too. Outside of the breakfast time, there is no restaurant and no hot food available at all, just a cafe serving snacks, cakes, and coffee. Even when we asked for bowls and cutlery for takeaway food, we were told the kitchen was closed. In summary, the hotel is a beautiful colonial-style building that resonates with the historical beauty of Phuket Old Town. However, the cracks are showing and it is let down by a lack of service or effort. Hopefully it’ll improve.

Location: The Grand Supicha is 1km from Old Town Street, so you either need a car or bike to reach the colorful Old Town you’ll have seen in the photos. There isn’t anything of interest near the hotel. There is a primary school, and a nursery/kindergarten very nearby, so sometimes expect cars, parents and kids at certain times. There is also a government building directly opposite. The nearest 7/11 is about 700m away so quickly dashing to the nearest 7/11 is out, unless you get it delivered. Service: We found the service of the staff to be lackluster and not very friendly, which is unusual for Thailand. There was no “hello” or welcoming atmosphere. There was no welcome drink and there was no effort or staff to help with bags or show us to our room. The woman at reception just said “Check in?”. She couldn’t actually find my booking at first so randomly started showing me other guests' details in case it was mine. I never saw them smile or offer anything in the way of warmth or welcoming guests. Rooms: The rooms are spacious and ours had a balcony and a bathtub, a rarity in Thailand. However, they are not very well lit and the plug sockets are not near the bed, which for those with a device in hand may find annoying. We actually had to change rooms as there was a noisy family of a certain nationality next door slamming doors and doing nothing to control their wayward child. The hotel was happy to change our room, but I wondered why they would put a family with a small child next to a completely different family. We moved rooms up a floor but, again, no staff or help with moving our bags at all and no help was offered. Breakfast: Breakfast is adequate and is usually Thai dishes only, no Western food which is fine. On the first day, however, the metal trays containing the food were not heated and the food was cold. There is tea and coffee and fruit (watermelon only) and toast too. Outside of the breakfast time, there is no restaurant and no hot food available at all, just a cafe serving snacks, cakes, and coffee. Even when we asked for bowls and cutlery for takeaway food, we were told the kitchen was closed. In summary, the hotel is a beautiful colonial-style building that resonates with the historical beauty of Phuket Old Town. However, the cracks are showing and it is let down by a lack of service or effort. Hopefully it’ll improve.