Premier Alatau Hotel

Dostyk Avenue 105

3 stars · Guest score 7/10

About this hotel

Luxurious Accommodation Experience comfort and convenience at Premier Alatau Hotel, nestled in the scenic Samal district of Almaty. Our modern, air-conditioned rooms with balconies and satellite TV offer a relaxing stay after exploring Kok-Tobe Mountain just a short walk away. Convenient Location With Abay Metro Station nearby, guests have easy access to explore the city. Enjoy a leisurely stroll to various cafes and shops, or visit popular attractions like Kok Tobe Tower, Medeo skating rink, and Chimbulak Ski Resort, all within a short distance from the hotel. Easy Access to Transportation Whether arriving by train at Almaty-2 Train Station or by air at Almaty Airport, Premier Alatau Hotel offers a convenient location for travelers. Book your stay with us for a memorable experience in Almaty.

Facilities

Parking
Accessible parking
Street parking

All 40 facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Barber/beauty shop
Daily housekeeping
Designated smoking area
Snack bar
Electric vehicle charging station
Coffee Shop on site
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Physical distancing rules followed
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Smoke alarms
Physical distancing in dining areas
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Face masks for guests available
24-hour security
Delivered food - securely covered
Breakfast takeaway containers
Key card access

Check-in & checkout

Check-in: 02:00 PM
Check-out: 12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

Cleanliness5.5
Several reviews mentioned issues of dirt and poor maintenance.
Service9.0
Positive feedback about the staff, especially manager Fatima and her helpfulness.
Location9.0
Many reviews praised the location as good and convenient.
Room Quality6.0
Concerns raised about mattress quality and overall room condition.
Amenities7.0
Mixed feelings noted with old facilities and some non-functional elements.
Value for Money6.5
Criticism of pricing versus the quality of accommodation.
Food and Beverage5.5
Complaints about breakfast quality, with some items described as unpleasant.
Overall Experience7.5
A mix of positives and negatives, leading to a neutral overall impression.