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Chiang Mai, TH

ISTY Design Hotel

41 Changpuek Soi.4, Si Phum

4 stars · Guest score 8.3/10

About this hotel

Modern Comforts and Convenience ISTY Hotel -SHA Extra Plus in Chiang Mai offers air-conditioned rooms with free WiFi, a shared lounge, a restaurant, and a bar. Guests can enjoy the outdoor swimming pool and benefit from amenities such as a safety deposit box, flat-screen TV, and a hairdryer in each room. Exceptional Services Experience top-notch service with a 24-hour front desk, concierge assistance, and tour organization available to make your stay memorable. Whether for business or leisure, ISTY Hotel ensures a hassle-free and enjoyable visit. Prime Location Conveniently situated just 1 km from Chang Puak Market and close to popular attractions like Chang Puak Gate and Wat Phra Singh, ISTY Hotel is the perfect choice for travelers looking to explore the beauty of Chiang Mai. Book now for an unforgettable stay!

Facilities

Parking
Free Parking
Swimming pool
Outdoor pool
Salt-water pool
Fence around pool

All 68 facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Garden
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Safety deposit box
Bar
Fax/photocopying
Tour desk
Facilities for disabled guests
Car hire
Games room
Sun terrace
Private check-in/check-out
Daily housekeeping
Shared lounge/TV area
Board games/puzzles
Concierge service
Wheelchair accessible
Kid meals
Snack bar
Vending machine - drinks
Indoor play area
Public transport tickets
Vending machine - snacks
Outdoor furniture
Sun loungers or beach chairs
Wine/champagne
Coffee Shop on site
Fruits
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Property cleaned by professional cleaning companies
Physical distancing in dining areas
CCTV outside property
CCTV in common areas
Process in place to check health of guests
24-hour security
Delivered food - securely covered
Security alarm
Key card access

Check-in & checkout

Check-in: 02:00 PM – 11:30 PM
Check-out: 12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

Cleanliness7.5
Mixed reports: several guests praised clean rooms and repeat stays for cleanliness, but multiple reviews report unclean first rooms, sticky surfaces in lobby/rooftop, stained carpets and humidity issues.
Service8.8
Generally very positive: many comments about friendly, helpful and 'amazing' staff and good communal atmosphere; however some reviews note unfriendly or miserable staff in specific instances.
Location9.0
Strong asset: frequently described as great/very good location, short walk or short grab to the old city and quiet; a few guests felt it was slightly far from some attractions.
Room Quality7.8
Mixed: several guests found rooms clean, modern and spacious, but there are complaints about small rooms, poor shower design (water sprays everywhere), poor soundproofing and occasional malfunctioning A/C or bathroom doors.
Amenities7.9
Mixed amenities: pool praised as clean and nice but small and sometimes shaded; rooftop bar/coffee corner frequently closed; laundry and free drinks/24/7 water/juice noted positively.
Value for Money8.9
Generally positive: many guests highlight good price-quality ratio and cost-effectiveness; a few note breakfast not included or better value at neighbouring properties.
Food and Beverage7.6
Some positives like available drink service, but repeated criticism of limited breakfast variety, breakfast not included and poor coffee options.
Overall Experience8.9
Overall favourable: majority of stays described as great or pleasant with helpful staff and good location, tempered by isolated but significant negative experiences (unclean rooms, closed rooftop, noise).

Guest reviews

DOMINIC · 10/10

Facilities
Facilities
Some hard mattress
Luis Alberto · 9/10

Jules · 7/10

Dimitrios · 5/10

Everything is very good. Lovely staff, very good breakfast and clean room. Very good location.
Everything is very good. Lovely staff, very good breakfast and clean room. Very good location.
Castellano · 9/10

Gianluca · 6/10

Matthew · 8/10

The Pool is Great And the rooms are Good too. Little bit Outside the centre which is nice. All day free Drinks is a Really nice touch.
The Pool is Great And the rooms are Good too. Little bit Outside the centre which is nice. All day free Drinks is a Really nice touch.
The breakfast that you can order From reception isn’t good, you have to go for a bit of a walk to find nice food and drinks.
van wetten · 8/10