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Siem Reap, KH
Koulen Hotel
Oknha Oum Chhay Street, Mondul II Village,Svay Dangkum Commune
5 stars · Guest score 9.6/10
About this hotel
Luxurious Accommodation Koulen Hotel, nestled in the heart of Siem Reap, offers fully equipped rooms with kitchenettes, private terraces, and modern amenities like flat screen TVs and in-room dining services. Exquisite Dining Experience Start your day with a buffet breakfast at the poolside dining area, then indulge in Khmer and international cuisine at the in-house restaurant. Relaxation and Convenience Enjoy the outdoor pool, barbecue facilities, and garden, or pamper yourself with spa treatments and business services provided by the hotel. Experience comfort and luxury at Koulen Hotel. Book now for an unforgettable stay in Siem Reap!
Facilities
- Parking
- Free Parking
- Swimming pool
- Valet parking
- Private parking
- Outdoor pool
- Accessible parking
- Parking garage
- Heated pool
- Pool bar
- Salt-water pool
All 113 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Terrace
- Family rooms
- Garden
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Cycling
- Airport shuttle
- Safety deposit box
- Bar
- Tour desk
- Horse riding
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Car hire
- Dry cleaning
- Massage services
- Packed lunches
- Spa/wellness center
- Barber/beauty shop
- Babysitting/child services
- Billiards
- Non-smoking throughout
- Sun terrace
- Private check-in/check-out
- Daily housekeeping
- Designated smoking area
- Airport shuttle (additional charge)
- Shuttle service (additional charge)
- Minimarket on site
- Concierge service
- Special diet menus - on request
- Wheelchair accessible
- Kid meals
- Snack bar
- Kids' outdoor play equipment
- ATM/cash machine on site
- Public transport tickets
- Kid-friendly buffet
- Evening entertainment
- Baby safety gates
- Open-air bath
- Public Bath
- Entertainment staff
- Outdoor furniture
- Wine/champagne
- Airport drop off
- Airport pick up
- Coffee Shop on site
- Fruits
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Walking tours
- Breakfast takeaway containers
- Key card access
- Bike tours
- Tour/class on local culture
- Mobile app for room service
- Live music/performance
- Themed dinner nights
- Happy hour
- Cooking class
- Archery
Check-in & checkout
- Check-in
- 02:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness9.5
Rooms were clean and spacious.
- Service10.0
Staff were very friendly and went out of their way to help.
- Location9.8
Location was very good and close to shopping and attractions.
- Room Quality9.3
Rooms were clean, spacious, and comfortable.
- Amenities9.7
Excellent pool area and spa services.
- Value for Money9.3
Good value considering the amenities and service.
- Food and Beverage9.2
Food was great but the breakfast lacked variety.
- Overall Experience9.9
Phenomenal stay with great tours and friendly staff.
Guest reviews
The staff is very helpful, friendly, attentive, and available.
The staff is very helpful, friendly, attentive, and available.
Lack of kitchen utensils. Early closure of the pool.
It was perfect for us.
It was perfect for us.
Nothing.
Good, nice location. Price quality really top.
Good, nice location. Price quality really top.
Hotel a stone's throw from the center, from local places, and from the beautiful pub street that can be reached with a nice walk in total safety! Very clean hotel, well-kept, excellent Spa service, great restaurant, beautiful pool, and fantastic staff! Special thanks to Choon who took care of us! We will be back!
Hotel a stone's throw from the center, from local places, and from the beautiful pub street that can be reached with a nice walk in total safety! Very clean hotel, well-kept, excellent Spa service, great restaurant, beautiful pool, and fantastic staff! Special thanks to Choon who took care of us! We will be back!
Leaving!!
The pool was beautiful. We loved going there in the late afternoon after returning from the temples. Most of the time, we had the pool to ourselves. So no issue finding a sunbed :) Location was convenient, within walking distance of Pub Street and the River Night Market. Breakfast was good, with sufficient options, warm & continental. Staff was overall very pleasant. Room was spacious and the living room was enormous.
The pool was beautiful. We loved going there in the late afternoon after returning from the temples. Most of the time, we had the pool to ourselves. So no issue finding a sunbed :) Location was convenient, within walking distance of Pub Street and the River Night Market. Breakfast was good, with sufficient options, warm & continental. Staff was overall very pleasant. Room was spacious and the living room was enormous.
The boy at the pool bar (internship) was friendly & helpful, but it would be easier for communication if he learned a bit more English.