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Shenzhen, CN
Ascott Raffles City Shenzhen
No.22, Dengliang Road, Nanshan District, Shenzhen, China
5 stars · Guest score 8.9/10
About this hotel
Luxurious Sustainable Living Prime Location: Located in the heart of Nanshan district, Ascott Raffles City Shenzhen offers a sustainable retreat just a stone's throw away from He Xiangning Art Museum and Happy Valley Theme Park Shenzhen. Modern Amenities: Enjoy a range of facilities including a restaurant, 24-hour front desk, and free WiFi. Unwind in the indoor pool, sauna, or conduct business seamlessly at the on-site business center. Comfortable Accommodation: Each soundproof unit features air conditioning, a fully equipped kitchen, and a private bathroom with luxurious amenities. Wake up to a delicious buffet or continental breakfast before exploring nearby attractions. Book your eco-friendly stay at Ascott Raffles City Shenzhen for a memorable and sustainable travel experience.
Facilities
- Parking
- Free Parking
- Swimming pool
- Indoor pool
- Indoor pool - seasonal
- Fence around pool
All 42 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Family rooms
- Lift / Elevator
- Laundry
- Sauna
- Dry cleaning
- Spa/wellness center
- Babysitting/child services
- Non-smoking throughout
- Daily housekeeping
- Shallow end
- Fitness/spa locker rooms
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Physical distancing in dining areas
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- Thermometers for guests provided by property
- Breakfast takeaway containers
Check-in & checkout
- Check-in
- 02:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.9
Mentioned as clean with good facilities, though one review noted air conditioning issues.
- Service9.2
Consistently praised for friendly and helpful staff.
- Location9.2
Great location with easy access to shopping and transit.
- Room Quality8.8
Spacious and comfortable rooms reported, but mentioned air conditioning problem.
- Amenities9.0
Good amenities with a clean pool and convenient facilities.
- Value for Money8.6
Good value for spacious and clean room.
- Food and Beverage8.5
No specific mentions, but staff assistance noted.
- Overall Experience9.1
Overall great stay with many positive mentions.
Guest reviews
Locations is good and easy access to next door shopping malls
Locations is good and easy access to next door shopping malls
Clean and comfortable stays
Breakfast, kids room, room size were all really good. Connected to the mall is a plus
Breakfast, kids room, room size were all really good. Connected to the mall is a plus
Room service could be better given the price point but all good
Comfortable, comfy beds, rooms are big., toilets are big, staffs are friendly, amenities are good, kitchen are big abd well equipt.
Comfortable, comfy beds, rooms are big., toilets are big, staffs are friendly, amenities are good, kitchen are big abd well equipt.
Location is a bit far from tourist spots. So much spwnd on metro hopping and time consuming.