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Nairobi, KE
Mövenpick Hotel & Residences Nairobi
Mkungu Close, Westlands
5 stars · Guest score 8.6/10
About this hotel
Luxurious Accommodation and Convenient Location Experience the epitome of luxury at Mövenpick Hotel & Residences Nairobi, located in the vibrant area of Westlands. Indulge in the outdoor pool, fitness center, and stunning city views from select rooms. Culinary Delights and International Flair Savor a variety of delectable cuisines at our on-site restaurants and bars, offering everything from American to local dishes. Enjoy a hearty breakfast selection and unwind with a refreshing drink in hand. Exceptional Service and Business Amenities With multilingual staff available 24/7, personalized service is always at your fingertips. Benefit from our business facilities and let us assist you with tour arrangements. Book your stay at Mövenpick Hotel & Residences Nairobi for a truly unforgettable experience.
Facilities
- Parking
- Free Parking
- Swimming pool
- Private parking
- Outdoor pool
- Accessible parking
- Pool with view
All 92 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Family rooms
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Airport shuttle
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Golf course
- Soundproof rooms
- Ironing service
- Meeting/banquet facilities
- Car hire
- Sauna
- Dry cleaning
- Breakfast in the room
- Massage services
- Packed lunches
- Spa/wellness center
- Currency exchange
- Babysitting/child services
- Sun terrace
- Private check-in/check-out
- Daily housekeeping
- Designated smoking area
- Airport shuttle (additional charge)
- Shuttle service (additional charge)
- Concierge service
- Special diet menus - on request
- Allergy-free room
- Kid meals
- Snack bar
- Kid-friendly buffet
- Outdoor furniture
- Sun loungers or beach chairs
- Wine/champagne
- Airport drop off
- Airport pick up
- Fruits
- Personal trainer
- Shuttle service
- Game drives
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
- Tour/class on local culture
- Happy hour
Check-in & checkout
- Check-in
- 02:00 PM – 04:30 PM
- Check-out
- 11:30 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.7
The spa is not clean and unprepared. The pool is not heated and dirty.
- Service9.2
The staff was really friendly and accommodating, providing a welcoming atmosphere.
- Location9.3
Close to malls and different restaurants, making it convenient for guests.
- Room Quality8.2
Rooms are well-appointed, but some reviews mentioned the furniture is slightly dated.
- Amenities8.7
Good amenities with a lovely pool area, despite cleanliness issues.
- Value for Money8.7
Overall reasonable value, though service costs can be high.
- Food and Beverage8.2
Breakfast good, but dinner at rooftop restaurant was overrated.
- Overall Experience8.7
The overall stay was enjoyable with great service and location.
Guest reviews
Very save hotel, front desk staff helpful and kind, 5 minutes' walk to reach to the mall
Very save hotel, front desk staff helpful and kind, 5 minutes' walk to reach to the mall
Place of the swimming pool
The staff were very friendly
The staff were very friendly
The charge for extra guest in my room even though it was just me and I had a single guest.
All, the room, the pool, the restaurant, the security especially
All, the room, the pool, the restaurant, the security especially
The staff were amazing, and the breakfast was good with a great variety. The location is very central, with coffee shops nearby if you wish to grab something outside the hotel.
The staff were amazing, and the breakfast was good with a great variety. The location is very central, with coffee shops nearby if you wish to grab something outside the hotel.
The hotel desperately needs a refresh, especially considering the price. For what you pay, it feels a bit overpriced for the overall condition.
Well located, great amenities and staff
Well located, great amenities and staff
All good
Not good at all only good is the breakfast
Not good at all only good is the breakfast
Room service Quality of rooms Leaking wash basin No help with the luggage movement during check out Not a convenient room setting with two wings to stay and going into a different wing for breakfast Lift taking to floor above 13 is bad and takes very long time as only one lift t.
Huge room, excellent breakfast
Huge room, excellent breakfast