Prime Location
Close to Cancun Government Palace and bus station, Hotel Kavia offers easy access to popular attractions and a vibrant city atmosphere.
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Cancún, MX
Hotel Kavia
Calle Claveles Lt 07 09 Mz 4 SM 22
4 stars · Guest score 7.9/10
About this hotel
Luxurious Accommodations Hotel Kavia in Cancún offers air-conditioned rooms with free WiFi, city views, and modern amenities like flat-screen TVs and safety deposit boxes. Some rooms even feature charming patios, ensuring a comfortable stay for every guest. Relaxation and Recreation Guests can unwind by the outdoor swimming pool or on the terrace, enjoying the beautiful surroundings and sunny weather. The hotel's restaurant serves delicious American cuisine, providing a convenient dining option for visitors. Convenient Location Situated near popular attractions like Cancun Government Palace and Cancun Bus Station, Hotel Kavia is the perfect choice for travelers interested in exploring the city. With a 24-hour front desk and currency exchange services, guests can enjoy a seamless and enjoyable stay. Experience luxury and convenience at Hotel Kavia in Cancún - book your stay now!
Highlights
Guest Comfort
Enjoy modern amenities, air-conditioned rooms, free WiFi, and a 24-hour front desk that ensures a seamless and relaxing stay.
Unique Amenities
Relax by the outdoor pool, dine on American cuisine at the restaurant, and unwind on charming patios for a memorable experience.
Facilities
- Parking
- Free Parking
- Swimming pool
- Private parking
- Outdoor pool
- Street parking
- Indoor pool
All 52 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Terrace
- Family rooms
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Meeting/banquet facilities
- Solarium
- Non-smoking throughout
- Sun terrace
- Private check-in/check-out
- Daily housekeeping
- Public Bath
- Outdoor furniture
- Coffee Shop on site
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Security alarm
- Key card access
Check-in & checkout
- Check-in
- 03:00 PM – 07:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness6.5
Mixed reports: several guests note rooms are clean, but multiple mentions of musty/old smells, issues with bedding/pillows, and pool cleanliness concerns reduce the score.
- Service8.6
Mostly praised: many reviews highlight friendly, attentive staff and quick communication; a few reports describe rude behaviour, so overall service is good but not flawless.
- Location9.8
Consistently very positive: repeatedly mentioned as central, near ADO and transport, close to bars and restaurants — a clear strong point of the hotel.
- Room Quality7.4
Mixed: several guests find rooms and beds comfortable, but others report small/dark rooms, uncomfortable pillows, poor soundproofing, noisy AC and weak shower pressure.
- Amenities6.8
Underwhelming: pool praised but criticized for short hours and occasional cleanliness; restaurant and breakfast hours/options are limited; some facilities (fans/AC) reported as problematic.
- Value for Money8.5
Generally positive: some guests note accessible pricing and good location making it good value, though complaints about misleading photos and room condition temper this.
- Food and Beverage6.5
Basic offering: breakfast described as limited with few options and restrictive restaurant hours; overall F&B is adequate but not a highlight.
- Overall Experience9.1
Overall travellers report a good experience driven by location and helpful staff, tempered by maintenance, noise and some cleanliness/amenity issues.
Guest reviews
They changed if you late 10 min for check out time
They changed if you late 10 min for check out time
They need at least a ac facility on lobby
Very nice and neat excellent attention the location was great
Very nice and neat excellent attention the location was great
Cute
Cute
Central
Central
For a foreign friend, the immigration officers from Mexico were calling the hotel to confirm the reservation and they never answered, for that reason they were denied access to Cancun