Porto, PT

The Passenger Hostel

Estacao de Sao Bento

Independent hotel · Guest score 8.9/10

About this hotel

Unique Location at S. Bento Train Station: The Passenger Hostel offers a one-of-a-kind experience being located within the UNESCO World Heritage area of Porto at the iconic S. Bento Train Station. Comfortable Accommodation Options: Guests can choose between private and shared rooms, each equipped with thoughtful amenities such as private lockers, curtains for privacy, bedside power sockets, and individual lights. Convenient Facilities and Nearby Attractions: The hostel provides a shared kitchen, washing machine, and tumble dryer for guests' convenience. Explore the nearby Douro riverside, Galerias de Paris street, and Santa Catarina shopping street just a short walk away. Experience the charm of Porto from The Passenger Hostel. Book your stay now for an unforgettable adventure!

Highlights

Nearby Attractions & Vibe

Set inside S. Bento Station in Porto’s UNESCO area, steps from the Douro riverside, Galerias de Paris and Santa Catarina street.

Service & Comfort

Popular with guests for friendly, helpful staff and clean, comfortable rooms with thoughtful touches like private lockers and privacy curtains.

Distinctive Amenities & Dining

Shared kitchen and laundry facilities enhance convenience; multiple room options include private bathrooms and mezzanine layouts.

Facilities

  • WiFi available
  • Free WiFi
  • 24-hour front desk
  • Heating
  • Family rooms
  • Lift / Elevator
  • Luggage storage
  • Airport shuttle
  • Bar
  • Facilities for disabled guests
  • Non-smoking throughout
  • Airport shuttle (additional charge)
  • Shared lounge/TV area
  • Board games/puzzles
  • Wheelchair accessible
  • Lockers
  • Toilet with grab rails
  • Lower bathroom sink
  • Emergency cord in bathroom
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Physical distancing in dining areas
  • Key access
  • CCTV in common areas
  • Face masks for guests available
  • Security alarm
  • Walking tours
  • Happy hour

Check-in & checkout

Check-in
03:00 PM – 12:00 AM
Check-out
11:30 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness8.6

    While generally clean, some mention of outdated facilities suggests room for improvement.

  • Service9.2

    Many reviews highlight friendly and helpful staff, contributing positively to the experience.

  • Location9.4

    Multiple mentions of an ideal location with convenient access to transportation and nearby attractions.

  • Room Quality8.2

    Some comments on old furnishings and noise from construction may affect the overall room quality.

  • Amenities8.8

    Amenities such as a common room and organized events received positive feedback, though some bathrooms had issues.

  • Value for Money8.6

    While generally rated well, some noted a lower quality-to-price ratio which impacted the perception of value.

  • Food and Beverage9.2

    Breakfast options received praise for quality, contributing to a positive dining experience.

  • Overall Experience9.2

    Overall, a very positive experience with many guests expressing a desire to return.

Guest reviews

Ava · 10/10

Really like the fact that it’s clean and neat.

Really like the fact that it’s clean and neat.

June · 10/10

Inside the train station, very strategic…close to metro and point of interests.

Inside the train station, very strategic…close to metro and point of interests.

For the price, we still have to pay to rent a towel.

Lidya · 8/10
Trautmann · 10/10

The staff were great, and I really appreciated the variety of activities and freebies offered by the hostel. The overall atmosphere was excellent.

The staff were great, and I really appreciated the variety of activities and freebies offered by the hostel. The overall atmosphere was excellent.

The women responsible for cleaning the rooms and kitchen were rude and inconsiderate. Instead of simply cleaning the rooms and leaving, they would stay inside, talking loudly, laughing, and behaving as if they were in their own home. They interrupted my sleep several times, especially since I prefer to go to bed late and wake up late. In the kitchen, they would stare at guests and make unpleasant facial expressions whenever someone used the facilities while they were cleaning, making you feel unwelcome, almost as if they were the ones paying for your stay rather than you. This was the only negative aspect of an otherwise great hostel experience.

IBN EL FARCHAKH · 9/10
SHULING · 7/10

位置非常的優越,重要景點跟餐廳都在步行的範圍

位置非常的優越,重要景點跟餐廳都在步行的範圍

洗澡的熱水忽冷忽熱,有時候甚至完全沒有熱水可以洗澡,連續三晚都是如此。浴室跟廁所的感應燈常常不靈敏,常常發生使用的時候全暗,人必須要重新動作一下才會開燈

Ching Fang · 9/10

L'emplacement est idéal. La propreté de l'ensemble.

L'emplacement est idéal. La propreté de l'ensemble.

Jean-Baptiste · 10/10