City Center Location
Situated in Sarajevo, the hotel offers easy access to local attractions and the vibrant neighborhood, perfect for exploring the city.
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Sarajevo, BA
Swissotel Sarajevo
Vrbanja 1
5 stars · Guest score 9.3/10
About this hotel
Luxurious Accommodation Experience the epitome of luxury at Swissotel Sarajevo with its contemporary designed 5-star rooms and suites. Enjoy stunning city views from large windows while indulging in modern amenities like flat-screen TVs and coffee/tea facilities. Culinary Delights Savor a gastronomic journey at our hotel restaurants, offering a fusion of Middle Eastern and traditional cuisine. Start your day with a delicious breakfast at Café Swiss and unwind with coffee and sweets at Swiss Lounge. Relaxation and Wellness Rejuvenate your senses at the Golden Rain Spa, featuring an indoor pool and a range of beauty treatments. For business travelers, take advantage of our conference room and business facilities. Book now and immerse yourself in unparalleled luxury at Swissotel Sarajevo!
Highlights
Exceptional Guest Service
Enjoy modern amenities and personalized service designed to ensure a comfortable and luxurious stay.
Gourmet Dining & Spa
Savor Middle Eastern and traditional cuisine at our restaurants and relax at the Golden Rain Spa with its indoor pool and beauty treatments.
Facilities
- Parking
- Swimming pool
- Valet parking
- Private parking
- Accessible parking
- Parking garage
- Indoor pool
All 88 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Airport shuttle
- Safety deposit box
- Fax/photocopying
- Tour desk
- Horse riding
- Golf course
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Tennis court
- Hot tub/Jacuzzi
- Sauna
- Dry cleaning
- Massage services
- Packed lunches
- Spa/wellness center
- Non-smoking throughout
- Private check-in/check-out
- Daily housekeeping
- Airport shuttle (additional charge)
- Shared lounge/TV area
- Shuttle service (additional charge)
- Concierge service
- Special diet menus - on request
- Wheelchair accessible
- Allergy-free room
- ATM/cash machine on site
- Electric vehicle charging station
- Toilet with grab rails
- Kid-friendly buffet
- Lower bathroom sink
- Higher level toilet
- Emergency cord in bathroom
- Airport drop off
- Airport pick up
- Coffee Shop on site
- Spa/wellness center services
- Steam room
- Beauty Services
- Fitness/spa locker rooms
- Manicure
- Pedicure
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Access to health care professionals
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
Check-in & checkout
- Check-in
- 03:00 PM – 12:00 AM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness9.4
The hotel was consistently clean.
- Service10.0
Staff were exceptionally friendly and accommodating.
- Location9.8
Super location in the city.
- Room Quality8.9
Spacious and clean rooms but some renovation issues.
- Amenities8.8
Amenities were decent but had issues with the spa area.
- Value for Money8.8
Some aspects did not meet the expected 5-star quality.
- Food and Beverage8.8
Breakfast was repetitive and could have been better.
- Overall Experience9.9
Overall a very good experience with notable service and location.
Guest reviews
Location
Location
Nothing
Second year back at the same hotel, very clean and friendly staff.
Second year back at the same hotel, very clean and friendly staff.
In the bathroom, the drain seemed clogged and water would not drain for a while. Maybe unclogging the drains in the rooms would fix the concern.
At breakfast, there was a small confusion in the organization with food delivery.
Hospitality of the staff cleaning the rooms, the staff in the kitchen, and the restaurant. The SPA center is excellent.
Hospitality of the staff cleaning the rooms, the staff in the kitchen, and the restaurant. The SPA center is excellent.
The smell in the rooms and corridors has subsided. It's as if the air in them doesn't change.
Very friendly staff
Very friendly staff
The TVs are not smart TVs, no Amazon or Netflix