Kraków, PL

Hotel Polonia

BASZTOWA,25

3 stars · Guest score 8.5/10

About this hotel

Historic Charm in the Heart of Kraków Located in the Old Town Kraków, Hotel Polonia offers a classic stay just steps away from Main Market Square. The rooms boast traditional décor with modern amenities, including air conditioning in select rooms. Enjoy a complimentary bottle of water upon arrival. Delicious Polish Cuisine and Convenient Services Start your day with a traditional breakfast buffet and savor authentic Polish dishes at the Polonia Restaurant. The 24-hour front desk can assist with trip arrangements and luggage storage. Shuttle services are also available for your convenience. Prime Location with Iconic Views Overlooking the Słowacki Theatre and the Kraków Barbican, Hotel Polonia is within walking distance of Wawel Royal Castle and Galeria Krakowska Shopping Mall. Immerse yourself in the rich history and vibrant culture of Kraków during your stay. Book now to experience the historic charm and modern comforts of Hotel Polonia in Kraków.

Highlights

Location & Vibe

Situated in Kraków’s Old Town, Hotel Polonia places you moments from Main Market Square with easy access to the Słowacki Theatre, Kraków Barbican, and Wawel Castle.

Service & Comfort

A attentive 24-hour front desk supports trip planning and luggage storage, while friendly staff contribute to a smooth, comfortable stay.

Dining & Amenities

Enjoy a traditional breakfast, Polish cuisine at Polonia Restaurant, and well-equipped rooms with options like air conditioning, mini-fridge, and safety deposit box.

Facilities

  • Parking
  • Private parking
All 44 facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Restaurant
  • Heating
  • Pets allowed
  • Lift / Elevator
  • Luggage storage
  • Airport shuttle
  • Safety deposit box
  • Fax/photocopying
  • Tour desk
  • Meeting/banquet facilities
  • Non-smoking throughout
  • Daily housekeeping
  • Airport shuttle (additional charge)
  • Special diet menus - on request
  • Airport drop off
  • Airport pick up
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Guests can opt-out any cleaning services during stay
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Face masks for guests available
  • Thermometers for guests provided by property
  • Temporary art galleries

Check-in & checkout

Check-in
02:00 PM
Check-out
11:00 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness7.6

    Some cleanliness issues reported, including dirty walls.

  • Service9.1

    Generally positive feedback about friendly and accommodating service.

  • Location9.2

    Excellent location close to city center and transport.

  • Room Quality8.1

    Rooms were large and comfortable, although some complaints about room type expectations.

  • Amenities8.6

    Good breakfast offerings and decent amenities.

  • Value for Money8.6

    Good value considering the location and services provided.

  • Food and Beverage8.1

    Breakfast was variety rich and well-reviewed, though some issues with coffee service.

  • Overall Experience8.6

    Overall enjoyable stay despite minor drawbacks.