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Jakarta, ID
Holiday Inn Express Jakarta Menteng by IHG
Jl Matraman Raya
3 stars · Guest score 9.8/10
About this hotel
Modern Comfort and Convenience Located in Jakarta, Holiday Inn Express Jakarta Matraman, an IHG Hotel, offers a range of amenities to ensure a comfortable stay. The hotel features a fitness centre, garden, shared lounge, and a restaurant. Guests can enjoy the convenience of a 24-hour front desk, luggage storage, and complimentary WiFi throughout the property. Delicious Dining Options Start your day right with buffet and halal breakfast choices available each morning at the hotel. Whether you prefer a hearty meal or a lighter option, there's something to suit every palate. Convenient Location Situated just a short distance from key landmarks such as Selamat Datang Monument and Gambir Station, as well as being close to Halim Perdanakusuma International Airport, Holiday Inn Express Jakarta Matraman offers both comfort and accessibility for your stay in Jakarta. Book your stay at Holiday Inn Express Jakarta Matraman now for a memorable experience!
Facilities
- Parking
- Free Parking
- Accessible parking
- Street parking
All 60 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Business center
- Garden
- Lift / Elevator
- Laundry
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Packed lunches
- Non-smoking throughout
- Daily housekeeping
- Shared lounge/TV area
- Wheelchair accessible
- Snack bar
- Toilet with grab rails
- Lower bathroom sink
- Higher level toilet
- Emergency cord in bathroom
- Fruits
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Key access
- CCTV outside property
- CCTV in common areas
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Breakfast takeaway containers
- Key card access
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness9.1
Multiple reviews mention issues with cleanliness and old towels.
- Service10.0
Several reviews highlight the exceptional service and friendly staff.
- Location10.0
Many reviews appreciated the hotel's convenient location.
- Room Quality10.0
Some reviews noted the rooms were small and had issues.
- Amenities9.6
Some amenities are charged, impacting overall perception.
- Value for Money10.0
Perceived value is affected by additional charges for amenities.
- Food and Beverage9.7
Breakfast options were limited and criticized in several reviews.
- Overall Experience10.0
Overall positive experiences from guests despite some issues.
Guest reviews
Room
Room
No thing
1. Location 2. Staff 3. Breakfast
1. Location 2. Staff 3. Breakfast
1. Cleanliness 2. Carpets in bedroom need changing 3. Insects in the bedroom n bathroom
The location is good
The location is good
The room is not clean and the pillows are not clean, I asked to change them and they sent me pillows that are also not clean, the room also smells bad, the breakfast is limited and not diverse at all
I had a great time, the staff is very kind and competent.
I had a great time, the staff is very kind and competent.
Everything is excellent, the reception staff, cleanliness, in the hotel restaurant, especially the employee Ridwan
Everything is excellent, the reception staff, cleanliness, in the hotel restaurant, especially the employee Ridwan