Quest NewQuay

About this hotel

Luxurious Accommodation Indulge in a stay at Quest NewQuay, just 700 meters from Marvel Stadium and 2.8 km from Melbourne City Conference Centre. Enjoy complimentary WiFi and unwind in air-conditioned rooms with flat-screen TVs. Convenient Location Explore Melbourne with ease - St Paul's Cathedral is only 3.4 km away, and Melbourne Airport is a short 22 km drive from the property. Modern Amenities Experience comfort and convenience with our range of facilities. Book your stay now at Quest NewQuay for a memorable Melbourne experience.

Highlights

Facilities

• Fitness facilities
• WiFi available
• Free WiFi
• Non-smoking rooms
• Air conditioning
• Fitness center
• 24-hour front desk
• Business center
• Heating
• Terrace
• Family rooms
• BBQ facilities
• Lift / Elevator
• Laundry
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Tour desk
• Facilities for disabled guests
• Ironing service
• Meeting/banquet facilities
• Dry cleaning
• Non-smoking throughout
• Sun terrace
• Designated smoking area
• Shared lounge/TV area
• Concierge service
• Grocery deliveries
• Wheelchair accessible
• Toilet with grab rails
• Lower bathroom sink
• Higher level toilet
• Emergency cord in bathroom
• Outdoor furniture
• Picnic area
• Staff adhere to local safety protocols
• Laundry washed per local authority guidelines
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• CCTV in common areas
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Security alarm
• Key card access

Check-in & checkout

Check-in

02:00 PM – 12:00 AM

Check-out

10:00 AM

Choose dates from search to see available rooms.

Guest sentiment

• Cleanliness8.1

  Some reviews mention unclean laundry facilities, dust, black mold, and inconsistent daily servicing.

• Service10.0

  Reviews consistently praise the helpful and friendly staff.

• Location10.0

  Guests frequently highlight the excellent location near the waterway and tram stop.

• Room Quality9.1

  Rooms are described as clean, spacious, and comfortable despite some complaints about specific issues.

• Amenities8.6

  While some basic amenities are noted, there are complaints about the lack of housekeeping services and cleanliness.

• Value for Money9.1

  Perceived good value given the location and facilities available.

• Food and Beverage9.1

  Standard quality for this hotel tier.

• Overall Experience9.6

  Overall positive experience with minor hiccups that did not detract significantly from the stay.