Prime Downtown Location
Located near Boston Museum of Fine Arts and Back Bay Station, offering easy access to key attractions and vibrant neighborhood surroundings.
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Boston, US
Residence Inn Boston Downtown/South End
2001 Washington Street
3 stars · Guest score 8.3/10
About this hotel
Modern Amenities and Convenient Location Residence Inn Boston Downtown/South End offers a fitness centre, free WiFi, and a bar, ensuring guests have a comfortable stay. Situated near Boston Museum of Fine Arts, this 3-star hotel provides easy access to key attractions like Hynes Convention Center and Back Bay Station. Spacious Family Rooms and Fully Equipped Units The hotel features family rooms and well-equipped units with air conditioning, kitchen, and flat-screen TV. Each room includes a safety deposit box, private bathroom, and complimentary toiletries, promising a relaxing experience for guests. Exceptional Service and Shuttle Facility With a 24-hour front desk and free shuttle service, Residence Inn Boston Downtown/South End goes the extra mile to cater to guests' needs. Book now for a memorable stay in the heart of Boston.
Highlights
Exceptional Guest Service
Enjoy 24-hour front desk support and a free shuttle service, ensuring a comfortable and convenient stay.
Comfortable and Well-Equipped Rooms
Spacious family rooms with kitchens, flat-screen TVs, and private bathrooms provide a relaxing and home-like experience.
Facilities
- Parking
- Valet parking
- Private parking
All 52 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Business center
- Heating
- Family rooms
- Pets allowed
- Lift / Elevator
- Laundry
- Luggage storage
- Safety deposit box
- Facilities for disabled guests
- Non-smoking throughout
- Minimarket on site
- Grocery deliveries
- Wheelchair accessible
- ATM/cash machine on site
- Toilet with grab rails
- Lower bathroom sink
- Higher level toilet
- Emergency cord in bathroom
- Visual aids: Braille
- Auditory guidance
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- CCTV in common areas
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Security alarm
- Key card access
Check-in & checkout
- Check-in
- 04:00 PM
- Check-out
- 11:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.1
Multiple mentions of clean rooms but concerns about housekeeping.
- Service8.6
Positive sentiments about staff and service throughout the reviews.
- Location7.5
Location described as sketchy and not ideal, affecting overall sentiment.
- Room Quality8.6
Comfortable rooms emphasized positively in multiple reviews.
- Amenities8.6
Good amenities mentioned, including breakfast and room features.
- Value for Money8.6
Great price for quality, but some mention parking fees.
- Food and Beverage8.6
Breakfast options frequently praised across several reviews.
- Overall Experience8.1
General satisfaction with the stay, despite some location concerns.
Guest reviews
L'esmorzar es serveix en plats de ceràmica amb coberts de plata! Molt bé!
L'esmorzar es serveix en plats de ceràmica amb coberts de plata! Molt bé!
a small bottle of body lotion would be nice.
La nostra estada va ser agradable. El personal era molt amable i eficient. Vam ser rebuts per Iyanna Beach d'una manera molt amable i professional... va ser tan amable de fer-nos entrar a la nostra habitació aviat, i quan va saber que la nostra visita era per celebrar el meu aniversari, em va sorprendre amb una targeta del personal i un petit refrigeri. El personal del pàrquing va ser molt amable també! En general, vam gaudir de la nostra estada, de les instal·lacions netes i de l'esmorzar molt. Gràcies per una gran estada! Gràcies
La nostra estada va ser agradable. El personal era molt amable i eficient. Vam ser rebuts per Iyanna Beach d'una manera molt amable i professional... va ser tan amable de fer-nos entrar a la nostra habitació aviat, i quan va saber que la nostra visita era per celebrar el meu aniversari, em va sorprendre amb una targeta del personal i un petit refrigeri. El personal del pàrquing va ser molt amable també! En general, vam gaudir de la nostra estada, de les instal·lacions netes i de l'esmorzar molt. Gràcies per una gran estada! Gràcies
Breakfast was fine. Location worked well for us as we were going on a cruise.
Breakfast was fine. Location worked well for us as we were going on a cruise.
Habitació gran
Habitació gran
Ubicació no massa bona. Si voleu estar al centre, trieu 10 minuts cap a la ciutat
very clean, friendly and very new and modern
very clean, friendly and very new and modern
a bit far from the center but the bus was right in front and that improves it a lot
Vam tenir una estada excel·lent en aquest hotel. El personal era increïblement acollidor i sempre ens saludava amb un somriure, el que ens feia sentir com a casa des del moment en què vam arribar. L'habitació i tot l'hotel estaven impecables, i la ubicació era perfecta per moure's. El servei d'aparcament de valet també va ser excel·lent i va fer la nostra estada encara més còmoda.
Vam tenir una estada excel·lent en aquest hotel. El personal era increïblement acollidor i sempre ens saludava amb un somriure, el que ens feia sentir com a casa des del moment en què vam arribar. L'habitació i tot l'hotel estaven impecables, i la ubicació era perfecta per moure's. El servei d'aparcament de valet també va ser excel·lent i va fer la nostra estada encara més còmoda.
L'únic inconvenient va ser el sofà llit, que no era massa còmode. Tot i això, tot la resta va superar les nostres expectatives, i estariem encantats de tornar a allotjar-nos aquí.