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Hanoi, VN

Rex Hanoi Hotel

42-44 Gia Ngu, Hang Bac, Hoan Kiem

4 stars · Guest score 9.2/10

About this hotel

Luxurious Accommodations and Prime Location Convenience at Your Fingertips Experience the ultimate in comfort at Rex Hanoi Hotel, located just steps away from Thang Long Water Puppet Theater. Indulge in the convenience of concierge services, free WiFi, and a 24-hour front desk. Relax in well-appointed rooms featuring flat-screen TVs, air conditioning, and some with private terraces. Start your day with a delicious continental breakfast before exploring nearby attractions like Hoan Kiem Lake and Dong Xuan Market. Relaxation and Recreation Unwind in style at the indoor pool or maintain your fitness routine at the on-site fitness centre. Whether you're here for leisure or business, Rex Hanoi Hotel offers the perfect blend of relaxation and activity. Book your stay now at Rex Hanoi Hotel and make your trip to Hanoi unforgettable.

Highlights

Nearby Attractions & Vibe

Steps from Thang Long Water Puppet Theater with easy access to Hoan Kiem Lake and Dong Xuan Market, placing you in Hanoi’s storied Old Quarter.

Service & Comfort

Known for friendly, helpful staff and a 24-hour front desk, ensuring smooth stays and attentive guest care.

Amenities & Dining

Indoor pool and continental breakfast start your day; rooms feature minibars, air conditioning, and flat-screen TVs for a relaxed stay.

Facilities

Swimming pool
Indoor pool
Pool bar
Rooftop pool
Indoor pool - seasonal

All 84 facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
Terrace
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Cycling
Airport shuttle
Safety deposit box
Bar
Fax/photocopying
Tour desk
Ironing service
Meeting/banquet facilities
Car hire
Dry cleaning
Breakfast in the room
Billiards
Sun terrace
Private check-in/check-out
Daily housekeeping
Designated smoking area
Airport shuttle (additional charge)
Shuttle service (additional charge)
Concierge service
Kid meals
Lockers
Public transport tickets
Kid-friendly buffet
Wine/champagne
Airport drop off
Airport pick up
Coffee Shop on site
Fruits
Shallow end
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Walking tours
Breakfast takeaway containers
Key card access
Bike tours
Tour/class on local culture

Check-in & checkout

Check-in: 02:00 PM – 12:00 AM
Check-out: 12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

Cleanliness8.4
Reviews mention that some rooms had issues with cleanliness, especially with old carpets and curtains.
Service9.9
Repeated praise for friendly and helpful staff, making service a strong point.
Location9.9
Multiple reviews highlight the hotel's excellent location in the old quarter, close to major attractions.
Room Quality8.4
Some rooms reported issues with noise and poor air conditioning; overall, room quality varied.
Amenities8.9
Amenities mentioned include a pool and breakfast offerings, but cold pool water affected the experience.
Value for Money9.4
Most reviews indicate a good experience relative to the cost.
Food and Beverage9.4
Breakfast choices were positively reviewed with good coffee and options.
Overall Experience9.4
Overall positive sentiment with recommendations to stay again despite minor issues.