The Kontiki

關於這間飯店

海滨天堂 奢华住宿 ：享受现代化客房，配备免费WiFi、电视和私人阳台等设施。 热带绿洲 ：在环绕郁郁葱葱花园的五座盐水泳池中放松身心。 便捷位置 ：通过度假村安排，探索附近的各种景点和活动。 立即预订，体验Kontiki海滩度假村的终极海滩之旅！

亮點

設施

• Parking
• Free Parking
• Swimming pool

入住與退房

入住

03:00 PM

退房

11:00 AM

在搜尋中選擇日期，即可查看可訂房型。

住客評價分析

• Cleanliness8.3

  Several reviews mentioned poor cleanliness, including odors and pests.

• Service9.7

  Many reviews highlighted the friendliness and helpfulness of the staff.

• Location9.8

  Positive comments about the beautiful beach and garden location.

• Room Quality8.7

  Mixed feedback; rooms were clean but not special, with some mentions of issues.

• Amenities8.8

  Facilities were described as nice but somewhat lacking in availability.

• Value for Money8.2

  Concerns raised about high prices relative to the overall experience.

• Food and Beverage7.8

  Negative comments about breakfast service and confusion regarding included meals.

• Overall Experience9.2

  Variable experiences noted, but overall many enjoyed their stay despite issues.

住客評論

Ficamos no quarto com piscina privativa! Instalações novas, tudo bonito e confortável.

Ficamos no quarto com piscina privativa! Instalações novas, tudo bonito e confortável.

Muito barulho aos finais de semana. Balada e som. Serviço de quarto MUITO ruim. No primeiro dia chegamos cansados, pedimos bebidas e comidas. Simplesmente veio somente um produto. Não possuem streaming na TV. No penúltimo dia pedimos café da manhã no quarto. Voltamos e a comida permaneceu na porta do mesmo durante quase 2 dias.

My experience at Kontiki Beach Resort Curaçao was deeply disappointing, particularly because this trip was planned specifically to celebrate my 60th birthday. I was intentional about the details of this trip. I communicated with the resort in advance, followed up, and confirmed arrangements for my birthday, including a large “60” balloon bouquet in my room and a scheduled massage. Neither was delivered as planned. The birthday balloons never arrived. When I raised the issue, the response was dismissive—essentially that it was “okay.” It was not. A 60th birthday is a once-in-a-lifetime milestone, and the purpose of arranging and confirming these details in advance was to ensure they were executed on the day they mattered. My scheduled massage was also canceled, and the proposed solution was to move it to another day. Again, that failed to recognize the nature of the issue. I was not a local guest with unlimited flexibility. I was visiting Curaçao for a milestone birthday, and the appointment was part of that specific celebration. When a resort cancels a confirmed service under those circumstances, I would expect the priority to be finding an alternative provider or solution that same day—not simply asking the guest to rearrange her plans. Most concerning was the lack of managerial accountability. Despite my request to speak directly with the manager, the manager remained in the office and communicated with me through staff rather than addressing the situation personally. That is where this experience moved beyond a series of unfortunate mistakes and became a hospitality failure. Mistakes happen. Reservations get confused. Deliveries are missed. What matters is ownership, urgency, and service recovery. I experienced very little of any of the three. For a resort positioning itself as an upscale Curaçao destination, I expected significantly better execution and leadership—especially after multiple prearranged and confirmed elements of a milestone celebration were missed. I cannot recreate my 60th birthday, and offering to provide an experience on another day does not restore the experience that was lost. Based on my experience, I would be very hesitant to recommend Kontiki Beach Resort for milestone celebrations or special occasions where guests are relying on the resort to execute confirmed arrangements.

My experience at Kontiki Beach Resort Curaçao was deeply disappointing, particularly because this trip was planned specifically to celebrate my 60th birthday. I was intentional about the details of this trip. I communicated with the resort in advance, followed up, and confirmed arrangements for my birthday, including a large “60” balloon bouquet in my room and a scheduled massage. Neither was delivered as planned. The birthday balloons never arrived. When I raised the issue, the response was dismissive—essentially that it was “okay.” It was not. A 60th birthday is a once-in-a-lifetime milestone, and the purpose of arranging and confirming these details in advance was to ensure they were executed on the day they mattered. My scheduled massage was also canceled, and the proposed solution was to move it to another day. Again, that failed to recognize the nature of the issue. I was not a local guest with unlimited flexibility. I was visiting Curaçao for a milestone birthday, and the appointment was part of that specific celebration. When a resort cancels a confirmed service under those circumstances, I would expect the priority to be finding an alternative provider or solution that same day—not simply asking the guest to rearrange her plans. Most concerning was the lack of managerial accountability. Despite my request to speak directly with the manager, the manager remained in the office and communicated with me through staff rather than addressing the situation personally. That is where this experience moved beyond a series of unfortunate mistakes and became a hospitality failure. Mistakes happen. Reservations get confused. Deliveries are missed. What matters is ownership, urgency, and service recovery. I experienced very little of any of the three. For a resort positioning itself as an upscale Curaçao destination, I expected significantly better execution and leadership—especially after multiple prearranged and confirmed elements of a milestone celebration were missed. I cannot recreate my 60th birthday, and offering to provide an experience on another day does not restore the experience that was lost. Based on my experience, I would be very hesitant to recommend Kontiki Beach Resort for milestone celebrations or special occasions where guests are relying on the resort to execute confirmed arrangements.

El estudio es amplio y cómodo, la cocina tiene todo lo necesario pero no hay lo básico para cocinar como sal y aceite. El studio tiene acceso fácil a las zonas del hotel a los beach clubs aunque no queda dentro del complejo de Kontiki, son unos apartamento al lado. Cuenta con parqueadero y accesos a Cabana Club que es muy bonito. Lo recomiendo si quieres estar sobretodo en la zona este pero si tu plan es ir a las playas del oeste es un poco alejado.

El estudio es amplio y cómodo, la cocina tiene todo lo necesario pero no hay lo básico para cocinar como sal y aceite. El studio tiene acceso fácil a las zonas del hotel a los beach clubs aunque no queda dentro del complejo de Kontiki, son unos apartamento al lado. Cuenta con parqueadero y accesos a Cabana Club que es muy bonito. Lo recomiendo si quieres estar sobretodo en la zona este pero si tu plan es ir a las playas del oeste es un poco alejado.

Todo cumplió las expectativas

The entire resort is beyond beautiful. The pools were all the perfect temperature, the room was clean and comfortable. It was super convenient to stay at a hotel close to mambo beach blvd which made everything a short walk away. Everyone was so friendly, helpful and attentive making it impossible to not want to come back.

The entire resort is beyond beautiful. The pools were all the perfect temperature, the room was clean and comfortable. It was super convenient to stay at a hotel close to mambo beach blvd which made everything a short walk away. Everyone was so friendly, helpful and attentive making it impossible to not want to come back.