銅鑼灣貝斯特韋斯特酒店

關於這間飯店

优越的地理位置，位于铜锣湾 酒店距离时代广场和铜锣湾地铁站仅有五分钟步行路程，是您探索这个充满活力的社区的理想居所。 奢华的设施 在屋顶水疗中心享受放松的时光，或在咖啡店和酒廊中休憩。酒店提供免费无线网络，配备现代化设施的客房让您倍感舒适。 周边景点 您可以轻松前往海洋公园、赤柱市场和维多利亚峰等附近的景点，尽享短途旅行的乐趣。无论是主要地标还是娱乐热点，您在铜锣湾百家酒店的入住经历定会让您难以忘怀。 现在就预订您的铜锣湾百家酒店之旅，体验香港热情周到的款待。

亮點

設施

• 可使用無線網路
• 免費無線網路
• 無菸客房
• 空調
• 24小時櫃檯
• 餐廳
• 客房服務
• 暖氣
• 電梯
• 洗衣服務
• 行李寄放
• 快速入住/退房
• 保險箱
• 酒吧
• 傳真/影印
• 隔音客房
• 身障客人設施
• 熨燙服務
• 會議/宴會設施
• 熱水浴缸/按摩浴缸
• 乾洗
• 貨幣兌換
• 托兒服務/兒童服務
• 飯店全面禁菸
• 每日清潔服務
• 禮賓服務
• 戶外壁爐
• 員工遵守當地安全規範
• 依地方主管機關指引清洗的洗衣服務
• 每次入住之間進行客房消毒
• 符合對抗冠狀病毒的清潔標準
• 遵守保持身體距離規定
• 可無現金付款
• 滅火器
• 急救箱可用
• 餐具與銀器消毒
• 提供發票
• 住宿期間可選擇不接受任何清潔服務。
• 煙霧警報器
• 共用文具如菜單、筆已移除
• 清潔後客房已封存
• 用餐區保持社交距離
• 客房送餐
• 場域外 CCTV
• 公共區域監視器
• 未檢查客人健康狀況的流程
• 為客人提供口罩
• 24小時保全
• 安全警報
• 飯店提供的體溫計
• 門禁卡通行
• WiFi available
• Free WiFi
• Non-smoking rooms
• Air conditioning
• 24-hour front desk
• Restaurant
• Room service
• Heating
• Lift / Elevator
• Laundry
• Luggage storage
• Express check-in/check-out

入住與退房

入住

02:00 PM

退房

11:00 AM

在搜尋中選擇日期，即可查看可訂房型。

住客評價分析

• Cleanliness3.5

  Multiple reviews explicitly call the hotel dirty, smelly and not clean; several guests note grime and poor upkeep.

• Service7.5

  Mixed reports: repeated issues with early check-in, a confrontational manager and breakfast confusion, but some front-desk staff provided basic assistance; overall service slightly above the low-room expectations but inconsistent.

• Location10.0

  Consistently praised: convenient location close to MTR/Time Square and repeatedly listed as a key positive.

• Room Quality5.0

  Numerous complaints about very small, cramped rooms, tiny bathrooms, wrong bed configurations, thin walls and dated/ugly decor; a few rooms (with balcony/spa) are better but not typical.

• Amenities8.5

  Limited overall facilities reported, but the spa bath with a private balcony and exceptional views in at least one room was highlighted as a standout amenity.

• Value for Money3.5

  Strong negative sentiment: multiple reviewers state the hotel is not worth the money and poor value, especially for pricier rooms.

• Food and Beverage7.0

  Only breakfast was discussed – there was confusion over inclusion and at least one instance of staff initially denying breakfast then providing it; otherwise no major F&B offerings reported.

• Overall Experience7.0

  Overall mixed to negative experiences dominated by cleanliness, room size and value complaints, offset somewhat by excellent location and occasional memorable room/views.

住客評論

Location is pretty good

Location is pretty good

Dirty, very busy, walls are extremely thin, you can hear a bottle being placed on a table from next door. Extremely cramped, not worth the money whatsoever.

I like the brand name.

I like the brand name.

The facilty is extremely basic. Not worth for the money.

The hotel provided the wrong bed configuration. We specifically booked one queen bed per room, but the guests were given two single beds instead.

退房时间十一点太早了

Location

Location

We paid for the Sky View Villa which is probably the most expensive accommodation in the hotel for five nights. Originally emailing for an early check-in. The return email said it was on availability. As it turned out they really don't do early check-ins. Every one had to wait until 2.00pm for check in. After talking with manager Mr Alan Fung he basically said they didn't do early check ins. We had to wait for our room to be ready. When paying top dollar you'd expect the expensive rooms to be done first as there's no later check outs after 11.00am. Once we checked in we went to the 39th floor to be presented with this tiny box on a roof. It has one tiny bedside table and on the other side of the bed was six inches to the wall. Along that wall of glass was the bathroom narrower than one metre wide. You could see someone sitting on the toilet as there was no screen. There were two coat hangers on two hooks as a wardrobe. We would have had to leave our suitcases on the balcony if we stayed. After calling Mr Fung up and renegotiating we went down to the 32nd floor to a room that had a proper bathroom and two bedside tables. This room was cheaper but we weren't given any compensation. The next morning we went down to breakfast and were told we weren't on the breakfast list so went to reception. Again we had to deal with Mr Fung. We said we thought we paid for breakfast when we booked but he said we didn't. We said how about throwing in breakfast as compensation for the amount we were paying for the room and he said sorry again. After it got quite heated he threw in a free breakfast for that morning. This morning my partner went down to reception to work out the holding deposit and the morning manager threw the receipt at him. After this debacle we will probably never stay at a Best Western Hotel again. We have travelled quite extensively and have never seen this sort of condescending disrespectful service before