Star Residence KLCC By FZB

住客評價分析

Cleanliness3.9
Many reviews mentioned significant issues with cleanliness, resulting in a low rating for this category.
Service6.5
The experiences with service were mixed, with several guests mentioning problems with staff, but also some positive comments.
Location9.2
Guests consistently praised the hotel's location, noting it was close to attractions and conveniences.
Room Quality7.4
The quality of rooms received mixed reviews; some guests found the rooms to be spacious and comfortable, while others highlighted issues.
Amenities8.5
The amenities, especially the pools and gym, were repeatedly commended, although there was a lack of certain expectations like towels for swimming.
Value for Money6.2
Some guests felt that the pricing did not reflect the service and quality provided, while others found it reasonable.
Food and Beverage7.0
Only a few comments were made about food and beverage, suggesting a generally good, but not exceptional, guest experience in this area.
Overall Experience7.8
Despite some complaints, the majority of guests reported a positive overall experience.