南方陽光海濱開普敦酒店

關於這間飯店

Luxurious Accommodation Experience the comfort and elegance of the Southern Sun Waterfront's bright and spacious rooms, equipped with modern amenities like flat-screen TVs and air-conditioning. Some rooms even feature a lounge area with a minibar and espresso machine for your relaxation and convenience. Dining and Leisure Indulge in a delicious buffet breakfast served daily or opt for in-room dining available 24/7. Sip on drinks at the bar or coffee shop, and savor meals with a South African flair at Yizani Restaurant. Unwind by the outdoor swimming pool or stay active at the modern fitness centre. Prime Location Conveniently situated just a short walk from the V&A Waterfront and the Cape Town International Convention Centre, the hotel offers easy access to top attractions like the Two Oceans Aquarium and Table Mountain. Book now for a memorable stay!

亮點

設施

• Parking
• Swimming pool

入住與退房

入住

02:00 PM

退房

11:00 AM

周邊地點

• Table Mountain4.0 km
• Robben Island (Nelson Mandela Gateway)7.0 km
• V&A Waterfront0.2 km
• Two Oceans Aquarium0.3 km
• Kirstenbosch National Botanical Garden9.0 km
• Cape Point / Cape of Good Hope50 km
• Bo-Kaap1.2 km
• Cape Town Station1.5 km
• Camps Bay Beach6.0 km
• Cape Town International Airport19 km

在搜尋中選擇日期，即可查看可訂房型。

住客評價分析

• Cleanliness7.2

  Cleanliness was poor in some instances with reports of bad smells in rooms.

• Service9.2

  The service was noted to be exceptional along with super friendly staff.

• Location9.3

  The location was praised, particularly for shuttle access to attractions.

• Room Quality7.2

  Rooms were reported as cramped with some mentioning small room issues.

• Amenities8.7

  Facilities including free shuttles and children’s entertainment received positive feedback.

• Value for Money8.7

  The hotel offers great value for money with reasonable prices for food and services.

• Food and Beverage8.2

  Food quality was good but with comments on pricing for special meals.

• Overall Experience8.6

  Overall experience was generally positive with some issues noted.

住客評論

The pool and breakfast

The pool and breakfast

Waitor service at the pool area was slow

The hotel overall is clean and smells nice

The hotel overall is clean and smells nice

I am writing to express my disappointment with the service and overall experience during my recent stay at your hotel. Firstly, I specifically booked a smoking room, only to be informed upon arrival that the hotel is entirely non-smoking and that no smoking rooms are available. This was disappointing, as the accommodation provided did not meet my booking expectations. Furthermore, the service I received from the restaurant staff was unacceptable. I checked in late and immediately went to the restaurant to place an order for room service, as it was approximately 15 minutes before the restaurant's 22:00 closing time. I explained to the lady at the front several times that I needed to place my order urgently, as going up to my room to review the menu and then calling the restaurant would likely mean missing the opportunity to order before closing. Despite explaining the situation repeatedly, she was rude and insisted that I go to my room first. Only after considerable back and forth did she eventually agree to accept my order. To make matters worse, my food only arrived approximately an hour and a half later, at around 23:30, and was cold upon delivery. The following morning, after breakfast, I was rushing to collect my belongings and leave for a business meeting when I discovered that I could not access my room. I had to return to reception and wait before anyone assisted me, causing further inconvenience at a time when I was already under pressure to get to my meeting. Later that afternoon, upon returning to my room, I discovered that only one bath towel had been provided in the bathroom, with no hand towels or bathmat available. Unfortunately, the service issues continued when I ordered room service again that evening. Once again, my food took approximately an hour and a half to arrive and was cold when it was delivered. I find it unacceptable that I experienced so many issues during a single stay.

Perfect

Perfect

It was a great place and the breakfast was delicious

It was a great place and the breakfast was delicious