The Retreat Palm Dubai MGallery by Sofitel

Über dieses Hotel

Entfliehen Sie in das The Retreat Palm Dubai MGallery by Sofitel, das erste Wellness-Resort im Nahen Osten, wo Ruhe auf Luxus an den wunderschönen Ufern der Palm Jumeirah trifft. Erstklassige Unterkünfte Wählen Sie aus 255 geräumigen Zimmern und Suiten, die mit natürlichen Holz- und Steinoberflächen gestaltet sind und einen Panoramablick auf den Arabischen Golf bieten. Jedes Zimmer ist für Ihren Komfort gestaltet und verfügt über essentielle Annehmlichkeiten wie Bluetooth-fähige Fernseher und organische Pflegeprodukte im Badezimmer für ein unvergessliches Erlebnis. Ganzheitliches Wellness-Erlebnis Entdecken Sie die Erneuerung im Rayya Wellness Center, das einzigartige Therapien wie Kryotherapie und entgiftende Gesichtsbehandlungen anbietet. Verbessern Sie Ihren Aufenthalt mit unseren transformationalen Retreats, die sorgfältig darauf ausgelegt sind, Körper und Geist zu revitalisieren. Zentrale Lage Unsere erstklassige Lage, nur Minuten von der Dubai Marina sowie von Hauptattraktionen wie dem Burj Khalifa und der Dubai Mall entfernt, wird durch unseren kostenfreien Shuttle-Service ergänzt, der mühelose Erkundungen der Stadt gewährleistet. Buchen Sie noch heute Ihr unvergessliches Wochenende im The Retreat Palm Dubai!

Ausstattung

• Aussen Pool
• Pool mit Aussicht
• Beheizter Pool
• Infinity-Pool
• Zaun um den Pool
• Parking
• Free Parking
• Swimming pool

An- und Abreise

Check-in

03:00 PM – 12:00 AM

Check-out

12:00 PM

In der Nähe

• Burj Al Arab9.0 km
• Burj Khalifa18 km
• Atlantis, The Palm1.8 km
• Dubai Marina6.5 km
• Jumeirah Beach / The Walk (JBR)6.8 km
• Mall of the Emirates12 km
• The Dubai Mall18 km
• Dubai International Airport (DXB)33 km
• The Pointe (Palm Jumeirah)2.0 km
• DMCC Metro Station (Dubai Metro Red Line)7.5 km

Wähle bei der Suche deine Reisedaten, um verfügbare Zimmer zu sehen.

Das sagen die Gäste

• Cleanliness8.5

  Standard quality for this hotel tier

• Service9.5

  Staff repeatedly praised as very friendly, helpful and warm; however there are notable service failures at check-in/management when handling construction/noise complaints.

• Location9.0

  Very good location with its own beach and easy access; some rooms faced a construction site which negatively impacted certain stays.

• Room Quality7.5

  Modern rooms and new facilities are praised, but several guests reported noise from nearby construction and privacy issues for rooms/balconies overlooking the reception.

• Amenities9.0

  Strong amenities including private beach and modern facilities; negatives include no alcohol service, expensive bike rental and an aggressive on-site shop experience.

• Value for Money6.0

  Perceived as poor value by some guests due to unexpected extra charges (one guest paid $400 to change room), high ancillary costs (bike rental, shop), and inconsistent pricing.

• Food and Beverage9.0

  Food described as excellent with good variety by multiple guests; criticisms include breakfast quality for some and inconvenient payment policies at bar/pool and absence of alcohol service.

• Overall Experience9.5

  Many guests reported an amazing atmosphere and would book again, praising staff and the beach; however serious negatives (shop harassment, construction noise, extra charges) tempered some stays.

Gästebewertungen

Staff were all very friendly

Staff were all very friendly

Getting harassed by the shop that’s inside the hotel every time we are exiting and entering the hotel, this was very disturbing that they allowed this to happen. No means no. We shouldn’t have to feel pressured. I’m very disappointed by this

Very good location, own beach looking at the palm. News facilities, modern room.

Very good location, own beach looking at the palm. News facilities, modern room.

Bike rental is very expensive like other places in Dubai. No alcoholic beverages served within the entire hotel.

The food was excellent, and we really enjoyed the variety of dishes. We were also lucky that the hotel wasn't too crowded during our stay, so there was plenty of space for everyone. The children had a great time and plenty to keep them entertained.

The food was excellent, and we really enjoyed the variety of dishes. We were also lucky that the hotel wasn't too crowded during our stay, so there was plenty of space for everyone. The children had a great time and plenty to keep them entertained.

The check-in experience was absolutely terrible. We were initially given a room overlooking a construction site. When we discovered that construction work continued throughout the night, things went from bad to worse. The manager acted surprised and claimed that the construction work was supposed to stop at 7 p.m. He offered us two alternative rooms at no extra charge: one overlooking an underground parking area and another where we could still hear the same construction noise. In the end, we had to pay an additional $400 just to get a room on the other side of the hotel, away from the noise. To make matters worse, we had to specifically request an extra bed for our child. The hotel initially expected our child to sleep on a sofa that was barely comfortable enough to sit on, let alone sleep on. Given the poor service and the way the staff handled the situation, the whole experience felt more like staying at a poorly managed two- or three-star hotel than at a hotel of this standard. Extremely disappointing.