The Retreat Palm Dubai MGallery by Sofitel

Об отеле

Погрузитесь в атмосферу уюта в отеле The Retreat Palm Dubai MGallery by Sofitel, первом wellness-курорте Ближнего Востока, где спокойствие встречается с роскошью на великолепных берегах Пальм Джумейра. Великолепные номера Выберите из 255 просторных комнат и люксов, оформленных в натуральном дереве и камне, с панорамными видами на Аравийский залив. Каждое помещение создано для вашего комфорта и оснащено современными удобствами, такими как телевизоры с поддержкой Bluetooth и органическая косметика для ванных комнат, обеспечивая незабываемый опыт. Комплексный подход к здоровью Откройте для себя мир релаксации в центре Rayya Wellness, который предлагает уникальные процедуры, такие как криотерапия и детокс-фейшелы. Улучшите свое пребывание с помощью наших трансформационных программ, тщательно разработанных для восстановления вашего тела и души. Удобное расположение Отель удобно расположен всего в нескольких минутах от района Дубай-Марина и основных достопримечательностей, таких как Бурдж-Халифа и Дубай Молл. Наш бесплатный трансфер обеспечит вам легкость в осмотре города. Забронируйте незабываемый отдых в The Retreat Palm Dubai уже сегодня!

Удобства

• Pool bar - Бар у бассейна
• Parking
• Free Parking
• Swimming pool

Заезд и выезд

Заезд

03:00 PM – 12:00 AM

Выезд

12:00 PM

Что рядом

• Burj Al Arab9.0 km
• Burj Khalifa18 km
• Atlantis, The Palm1.8 km
• Dubai Marina6.5 km
• Jumeirah Beach / The Walk (JBR)6.8 km
• Mall of the Emirates12 km
• The Dubai Mall18 km
• Dubai International Airport (DXB)33 km
• The Pointe (Palm Jumeirah)2.0 km
• DMCC Metro Station (Dubai Metro Red Line)7.5 km

Выберите даты в поиске, чтобы увидеть доступные номера.

Впечатления гостей

• Cleanliness8.0

  Mixed reports: several guests praised cleanliness and comfort, but multiple reviews cite dirty rooms, shower issues and food hygiene concerns, so cleanliness is slightly below top-tier expectations.

• Service9.0

  Consistently strong positives: staff repeatedly described as very friendly, helpful and professional (mentions of Emmanuel, Mr Ahmed, patient and flexible service, attentive club lounge staff).

• Location9.0

  Generally excellent beach/sea-front location and environment, although proximity to active construction sites disturbed some guests and affected certain room views.

• Room Quality7.5

  Rooms often described as spacious and comfortable, but several reports of malfunctioning switches/sockets, shower problems and multiple room changes indicate room quality is noticeably below perfect.

• Amenities9.5

  Very strong amenities: good pool, beach, club lounge and varied facilities; breakfast selection praised and overall facilities considered a highlight by many guests.

• Value for Money7.5

  Multiple guests felt the price was high for what was offered compared to other 5* properties; not a poor value but somewhat below expectations for the rate charged.

• Food and Beverage9.0

  Mostly positive: many guests praised varied and excellent food and breakfast, though some specific restaurants received complaints (burnt/poorly cooked dishes, limited regional options).

• Overall Experience8.5

  Overall positive stays with helpful staff, great amenities and good food, tempered by episodic cleanliness, room quality issues and occasional noisy surroundings—reflecting a solid experience at this property.

Отзывы гостей

Staff were all very friendly

Staff were all very friendly

Getting harassed by the shop that’s inside the hotel every time we are exiting and entering the hotel, this was very disturbing that they allowed this to happen. No means no. We shouldn’t have to feel pressured. I’m very disappointed by this

Very good location, own beach looking at the palm. News facilities, modern room.

Very good location, own beach looking at the palm. News facilities, modern room.

Bike rental is very expensive like other places in Dubai. No alcoholic beverages served within the entire hotel.

The food was excellent, and we really enjoyed the variety of dishes. We were also lucky that the hotel wasn't too crowded during our stay, so there was plenty of space for everyone. The children had a great time and plenty to keep them entertained.

The food was excellent, and we really enjoyed the variety of dishes. We were also lucky that the hotel wasn't too crowded during our stay, so there was plenty of space for everyone. The children had a great time and plenty to keep them entertained.

The check-in experience was absolutely terrible. We were initially given a room overlooking a construction site. When we discovered that construction work continued throughout the night, things went from bad to worse. The manager acted surprised and claimed that the construction work was supposed to stop at 7 p.m. He offered us two alternative rooms at no extra charge: one overlooking an underground parking area and another where we could still hear the same construction noise. In the end, we had to pay an additional $400 just to get a room on the other side of the hotel, away from the noise. To make matters worse, we had to specifically request an extra bed for our child. The hotel initially expected our child to sleep on a sofa that was barely comfortable enough to sit on, let alone sleep on. Given the poor service and the way the staff handled the situation, the whole experience felt more like staying at a poorly managed two- or three-star hotel than at a hotel of this standard. Extremely disappointing.