DoubleTree by Hilton Hotel Houston Greenway Plaza

Sobre este hotel

Vistas Panorámicas del Horizonte de Houston Disfruta de la impresionante belleza del horizonte de Houston desde nuestras amplias habitaciones en el DoubleTree by Hilton Hotel Houston Greenway Plaza. Disfruta de ventanales de piso a techo que ofrecen vistas panorámicas deslumbrantes, creando una estancia memorable para nuestros huéspedes. Amenidades de Lujo Déjate consentir con las amenidades de primer nivel de nuestro hotel, que incluyen acceso a un gimnasio, una piscina al aire libre y relajantes saunas secas. Relájate y rejuvenece con estilo, ya sea que prefieras una sesión de ejercicio, un refrescante baño o una experiencia relajante en la sauna. Placeres Culinarios y Conveniencia Saborea la cocina texana y cócteles exclusivos en Edloe's the Lounge bar en nuestra amplia área de lobby abierto. Para mayor conveniencia, café Starbucks está disponible en el lugar. Explora las diversas opciones gastronómicas y disfruta de una estancia sin contratiempos con nosotros. Reserva ahora y descubre la combinación perfecta de confort y lujo en el DoubleTree by Hilton Hotel Houston Greenway Plaza. ¡No te pierdas ningún detalle, son importantes!

Lo destacado

Servicios

• Parking
• Swimming pool

Entrada y salida

Entrada

03:00 PM

Salida

12:00 PM

Accesibilidad

Puntuación de accesibilidad: 35.71

• Level entrance
• Wheelchair-accessible reception
• Wheelchair-accessible restaurant
• Pool lift
• Wheelchair-accessible parking
• Cane accessible
• Elderly accessible
• Electric wheelchair accessible
• Wheelchair accessible
• Wheelchair and scooter accessible

Elige fechas en la búsqueda para ver las habitaciones disponibles.

Opiniones de los huéspedes

• Cleanliness7.6

  Generally clean but several reviews mentioned issues with maintenance and condition.

• Service8.6

  Staff were noted as friendly and courteous across multiple reviews.

• Location8.6

  Positive remarks on location being convenient to key areas.

• Room Quality7.1

  Issues were raised regarding the dated condition of rooms.

• Amenities7.6

  Lack of notable amenities; limited comments on breakfast and coffee quality.

• Value for Money7.1

  Concerns over parking fees and room pricing relative to condition.

• Food and Beverage7.1

  Average food services, with limited comments on breakfast options.

• Overall Experience8.6

  Overall pleasant experience noted despite some significant concerns.

Opiniones de huéspedes

View/location

View/location

Dear Hotel Management, I am writing to formally complain about my recent stay at your hotel. Unfortunately, the condition of the property and the lack of communication regarding major issues made my stay extremely unpleasant and unacceptable. Upon arrival, I was moved to different rooms multiple times because the initial rooms were not properly cleaned. The sheets and comforters were dirty, and there were also issues with water backing up in the shower and sink. The third room was clean, but the front door lock was defective. I had to go down to the front desk several times because I was unable to get into my room. Eventually, a very nice engineer came to the room and resolved the issue. I appreciate his professionalism and assistance, but I should not have had to repeatedly leave my room and contact the front desk simply to gain access to my room. Most concerning, however, was that there was no running water throughout the entire hotel last night. Despite this significant issue, the hotel continued checking guests in without notifying them beforehand. Guests should have been informed of a situation this serious before being allowed to check in so they could make an informed decision about whether to stay. The combination of unclean rooms, plumbing problems, a defective room lock, and the complete loss of running water is far below the standard I expected. I paid for a hotel room with basic cleanliness, security, and access to essential services, none of which were consistently provided during my stay. I am requesting that management review this situation and provide an appropriate refund or compensation for the significant inconvenience and disruption caused. I would also appreciate a written response explaining how these issues occurred and what steps will be taken to prevent other guests from experiencing the same problems. I look forward to your prompt response and a fair resolution. Sincerely, Princess’s. 216-239-8741

They give free cookies & the water was hot. Location was convenient

They give free cookies & the water was hot. Location was convenient

$40 parking per night. The tub was dirty & clogged , we changed rooms & that tub could’ve been cleaner aw well