Chateau Chaumont & Dumont Condominiums by Frias

Sobre este hotel

Comodidades Convenientes : Disfrute de internet inalámbrico gratuito, servicios de conserjería y opciones de cuidado de niños durante su estadía. Características de Lujo : Relájese en habitaciones de huéspedes decoradas de forma individual con chimenea, televisores de pantalla plana y cocinas totalmente equipadas. Ubicación Privilegiada : Explore atracciones cercanas como la Montaña Aspen y disfrute de un fácil acceso al aeropuerto con un servicio de traslado gratuito. Experimente el máximo confort y conveniencia en Chateau Chaumont & Dumont Condominiums by Frias en Aspen. ¡Reserve ahora para una estadía inolvidable!

Lo destacado

Servicios

• Parking (limited spaces)

Entrada y salida

Entrada

04:00 PM – 05:00 PM

Salida

10:00 AM

Government-issued photo identification and a credit card may be required at check-in for incidental charges

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 5:00 PM. The check-in location differs from the property location. Check-in location: [Frias Properties: 730 E. Durant Ave, Aspen CO 81611 970-920-2000]. Prior to arrival, guests must complete online registration with the property via a secure link. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 5 days before arrival with check-in instructions. The front desk is staffed during limited hours.

Normas del alojamiento

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Opiniones de huéspedes

In town for 4 days for a wedding and the location, cleanliness and attention to details was awesome. Staff is very friendly and helpful. Condo was in excellent condition and kitchen had everything you can possibly need. City Market grocery store is one block away. Perfect location to restaurants, gym, shopping. Can't wait to go back.

In town for 4 days for a wedding and the location, cleanliness and attention to details was awesome. Staff is very friendly and helpful. Condo was in excellent condition and kitchen had everything you can possibly need. City Market grocery store is one block away. Perfect location to restaurants, gym, shopping. Can't wait to go back.

Unit is dated and has no air conditioning. Spent 2 unbearably hot nights - fans are not strong enough to cool unit. Unit is dark and lights are heating up the room. Left after 2 of our 4 nights stay. Frias did not return my request to call. Hotels.com helped to request refund but was refused - Manager in charge was not professional!

Unit is dated and has no air conditioning. Spent 2 unbearably hot nights - fans are not strong enough to cool unit. Unit is dark and lights are heating up the room. Left after 2 of our 4 nights stay. Frias did not return my request to call. Hotels.com helped to request refund but was refused - Manager in charge was not professional!

My stay at Chateau Dumont was the worst service I have ever experienced in Aspen. They did not give us a key to our condo until 3 hours after our check in time, so our family of seven was stuck waiting outside the condo for 3 hours for someone to bring us a key. The listing says it comes with a parking pass, but there are only 4 spots available for the 12 or so Dumont condos, so you will have to find your own parking around town as the 4 spots were taken by cars that never moved during our 4 night stay. The concierge delivered our lift tickets to the wrong location and just blamed another company. We requested a cleaning service for the 3rd day of our stay, but they never showed up and STILL charged us a service fee for the cleaning then we never received a refund for this service fee. I understand things will get mixed up, but I think the important thing is how the management handles the mix ups. In this case, their response was terrible. Each time we called, the person we spoke with blamed the problem on someone else. The manager promised us a refund of one night, but then he never processed the refund until several weeks after our stay and only after I called them to remind them of the promised refund several times. One employee told us this is way Frias mgmt handles customer issues, and he wanted to quit his job. Bottom line, I will never stay at any Frias property again, and I cannot emphasize enough how terrible and disrespectful Frias' service team was to us.

My stay at Chateau Dumont was the worst service I have ever experienced in Aspen. They did not give us a key to our condo until 3 hours after our check in time, so our family of seven was stuck waiting outside the condo for 3 hours for someone to bring us a key. The listing says it comes with a parking pass, but there are only 4 spots available for the 12 or so Dumont condos, so you will have to find your own parking around town as the 4 spots were taken by cars that never moved during our 4 night stay. The concierge delivered our lift tickets to the wrong location and just blamed another company. We requested a cleaning service for the 3rd day of our stay, but they never showed up and STILL charged us a service fee for the cleaning then we never received a refund for this service fee. I understand things will get mixed up, but I think the important thing is how the management handles the mix ups. In this case, their response was terrible. Each time we called, the person we spoke with blamed the problem on someone else. The manager promised us a refund of one night, but then he never processed the refund until several weeks after our stay and only after I called them to remind them of the promised refund several times. One employee told us this is way Frias mgmt handles customer issues, and he wanted to quit his job. Bottom line, I will never stay at any Frias property again, and I cannot emphasize enough how terrible and disrespectful Frias' service team was to us.

Good property. Incredibly thin walls. Almost no parking. Had to park further away. They did give a parking permit, which was very useful. Very close to gondola and ski-lifts. No elevators, so luggage hauling to 3rd floor is a big CV chore. Unit 2 on 1st (ground) floor and Unit 15 (slightly larger) on 3rd floor. Good utensils, etc. Allows you to setup cleaning time window (2 he windows)-very convenient. After-hours office & answering service good.

Good property. Incredibly thin walls. Almost no parking. Had to park further away. They did give a parking permit, which was very useful. Very close to gondola and ski-lifts. No elevators, so luggage hauling to 3rd floor is a big CV chore. Unit 2 on 1st (ground) floor and Unit 15 (slightly larger) on 3rd floor. Good utensils, etc. Allows you to setup cleaning time window (2 he windows)-very convenient. After-hours office & answering service good.

Amazing location right in town by Ajax; exterior of buildings is outdated but units are in good shape. Will stay there again

Amazing location right in town by Ajax; exterior of buildings is outdated but units are in good shape. Will stay there again