Pharos Hotels

Sobre este hotel

Alojamientos de Lujo Pharos Hotels en Chennai ofrece habitaciones con aire acondicionado y comodidades modernas como WiFi gratuito, TV de pantalla plana y minibar. Los baños privados están equipados con bañera, pantuflas y artículos de tocador de cortesía, asegurando una estancia cómoda para todos los huéspedes. Instalaciones de Primera Clase Este hotel de 5 estrellas cuenta con una recepción abierta las 24 horas, servicio de conserjería y una piscina al aire libre con impresionantes vistas a la ciudad. Los huéspedes también pueden mantenerse activos en el gimnasio o relajarse en el restaurante y bar del hotel, ofreciendo el equilibrio perfecto entre descanso y comodidad. Ubicación Conveniente Idealmente situado cerca del Museo del Gobierno de Chennai y el Centro Comercial Spencer Plaza, Pharos Hotels ofrece fácil acceso a atracciones populares. Con estacionamiento privado de cortesía y un servicio de traslado al aeropuerto de pago, los huéspedes pueden explorar la ciudad con facilidad durante su estancia. ¡Experimenta el lujo y la comodidad en Pharos Hotels - reserva tu estancia ahora para una experiencia inolvidable!

Lo destacado

Servicios

• Parking
• Free Parking
• Swimming pool

Entrada y salida

Entrada

02:00 PM – 12:00 AM

Salida

12:00 PM

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Opiniones de los huéspedes

• Cleanliness6.8

  Multiple reviews noted unpleasant smells and cleanliness issues.

• Service8.8

  Generally supportive staff and helpful service but some criticisms noted.

• Location9.3

  Frequent praise for the excellent location.

• Room Quality7.2

  Poor room condition with unpleasant odors mentioned.

• Amenities8.8

  Good amenities including gym and pool, with positive reviews.

• Value for Money8.7

  Good value noted in several reviews.

• Food and Beverage7.8

  Mixed feelings about food quality; breakfast was a disappointment.

• Overall Experience8.3

  General sentiment was positive, though several areas require improvement.

Opiniones de huéspedes

The food overall was really good, but it was delayed everytime. They should improve the speed for the delivery. That's all.

The food overall was really good, but it was delayed everytime. They should improve the speed for the delivery. That's all.

The room cleaning is done after 2 days of checkin, Even being asked to clean the room, they had time limitations that is after 9PM, they told us they won't clean the room. After multiple request they cleaned it. So the cleaning facilities needs to be available all time as it is a 5 star hotel.

The Staff

The Staff

⭐️ Very Disappointing Stay – Would Not Return Unfortunately, our experience at this hotel was disappointing from the moment we walked into our room. The first thing we noticed was a strange, stale and unpleasant smell throughout the room. The air conditioning was also very disappointing — it was blowing cool air, but the room never actually became cold or comfortable. The room itself did not appear to have been cleaned properly. The bed sheets were extremely creased and looked dirty, which made us question whether they had even been changed. The bathroom was by far the worst part of the room. The toilet was very old and blocked, with water backing up and standing throughout the bathroom, leaving the entire floor wet. Many of the bathroom fittings were extremely old, damaged and literally coming apart. There was also no hot water, which made the experience even worse. To make matters worse, the mini fridge wasn't working. We didn't realise this until the following morning, by which time all of my chocolates had completely melted. Overall, there were far too many issues for this to be considered an enjoyable or comfortable stay. The hotel clearly needs significant attention when it comes to cleanliness, maintenance, room facilities and staff training. The one positive thing I can say is that the staff were very lovely and friendly, but unfortunately they appeared to be poorly trained and unable to properly deal with the issues we experienced. Sadly, based on our experience, we will never be returning to this hotel and cannot recommend it. It was a very disappointing stay.