Claridge House Chicago, Tapestry Collection by Hilton

À propos de cet hôtel

Hébergement de Luxe Le Claridge Hotel, niché dans le quartier de Gold Coast à Chicago, propose des chambres élégantes avec des équipements modernes. Chaque chambre dispose d'une salle de bains inspirée d'un spa avec une douche à effet pluie et des peignoirs moelleux, garantissant un séjour luxueux pour chaque invité. Restauration et Divertissement Offrez-vous une expérience culinaire à Juniper, où des cocktails, des hors-d'œuvre légers, le petit-déjeuner et le dîner sont servis. Détendez-vous avec les services de bar en soirée dans un cadre élégant. Bien-être et Commodité Restez actif au centre de fitness sur place ou offrez-vous une séance de détente au spa de l'hôtel proposant des services de beauté et de massage. Avec des installations de réunion disponibles, c'est parfait pour les voyageurs d'affaires et de loisirs. Vivez l'apogée du luxe et de la commodité au Claridge Hotel - réservez dès maintenant pour explorer les plus belles attractions de Chicago situées à quelques pas seulement!

Équipements

• Parking
• Parking Garage

Arrivée et départ

Arrivée

03:00 PM

Départ

12:00 PM

Choisissez des dates dans la recherche pour voir les chambres disponibles.

Ressenti des voyageurs

• Cleanliness7.5

  Multiple guests report cleanliness problems: mold in shower, musty odor, food left in refrigerator, bugs seen in rooms, and several notes that rooms were not cleaned daily or missed cleanings.

• Service10.0

  Consistently praised staff: called out as friendly, helpful and professional (mentions of Ms. Cookie and staff being super professional), accommodated room changes and early check-in — clear strong service sentiment.

• Location10.0

  Repeatedly described as a great location in a nice neighborhood, walkable to transit (Red Line), beach, Wrigley and downtown attractions — location is a primary positive theme.

• Room Quality8.0

  Rooms are frequently described as small, with awkward layouts and very small bathrooms; some guests liked specific rooms (e.g., Room 505) but overall size/layout is a recurring drawback.

• Amenities9.5

  Lobby, bar, outdoor sidewalk seating and evening wine service are praised and create a strong amenities experience, though there are notes about limited food options and only one ice machine.

• Value for Money7.5

  Several guests feel price is high for the offering (explicit comment about $400/night and services not matching price); mixed value due to excellent location/service but small rooms and cleanliness issues.

• Food and Beverage9.5

  Bar drinks and evening wine service receive positive mentions, but dining options are limited (one reviewer noted only sushi) — overall F&B seen as a strong point with limited scope.

• Overall Experience10.0

  Overall sentiment leans very positive driven by outstanding service and location; negatives (small rooms, occasional cleanliness issues) are noted but many guests describe the stay as great or amazing.

Avis des voyageurs

The location was excellent. Hotel lobby and outdoor seating amazing. Bed was comfortable and hotel was quiet.

The location was excellent. Hotel lobby and outdoor seating amazing. Bed was comfortable and hotel was quiet.

The decor is in need of an update.

The location is great. Also, because it's a relatively small hotel, it doesn't feel chaotic . It also has a bar/coffee place. Locals even stopped there to get a latte etc. Also the location is great. Right near the lake, I am very close to the red line -and the neighborhood is full of restaurants etc. And not really touristy at all.

The location is great. Also, because it's a relatively small hotel, it doesn't feel chaotic . It also has a bar/coffee place. Locals even stopped there to get a latte etc. Also the location is great. Right near the lake, I am very close to the red line -and the neighborhood is full of restaurants etc. And not really touristy at all.

I get why some people say the facility could use an update. However, it's such a warm, comfortable inconvenient place this day. You just can't fault it.

Lovely neighbourhood.

Lovely neighbourhood.

Hotel was overbooked. Then I was overcharged. Terrible service. When I arrived they could not find my booking, despite my confirmation emails. I was then given a key to a room which was already occupied. I was then told the hotel was fully booked. The manager then found me a room and offered a discounted rate. When I left, I was double charged the original rate. Now the hotel is refusing to resolve or take any responsibility. Awful, stressful stay, and now I am $400 out of pocket, with no recourse. This hotel should not be allowed to operate.

Great location.

Great location.

Rooms were small.

Great location. The tables outside hotel is a great set up. Perfect for morning coffee.

Great location. The tables outside hotel is a great set up. Perfect for morning coffee.

Rooms were not particularly pretty. Washrooms a little small.