Hotel Oudaya & Spa

À propos de cet hôtel

Chambres Luxueuses avec Balcons Le prestigieux Hôtel Oudaya, situé dans le quartier de Gueliz à Marrakech, propose des chambres climatisées avec balcons ou terrasses. Chaque chambre est équipée d'une télévision par satellite, d'un téléphone et d'une salle de bains privative. Détente et Options de Restauration Les clients peuvent se détendre au bord de la piscine avec un bar, un sauna et un spa proposant des massages. Profitez d'un petit-déjeuner continental dans la salle à manger, dînez sur la terrasse surplombant la piscine ou prenez un verre au bar. Hospitalité Marocaine et Commodité Vivez l'ambiance des salons marocains, profitez du Wi-Fi gratuit et du service de réception 24h/24 à l'Hôtel Oudaya. Avec sa proximité de l'Avenue Mohammed VI et des Jardins Majorelle, cet hôtel est le choix idéal pour votre séjour à Marrakech.

Équipements

• Parking
• Swimming pool

Arrivée et départ

Arrivée

03:00 PM

Départ

12:00 PM

Choisissez des dates dans la recherche pour voir les chambres disponibles.

Ressenti des voyageurs

• Cleanliness6.6

  Bathroom not clean and tap broken.

• Service8.6

  Friendly and welcoming staff mentioned positively in various reviews.

• Location8.6

  Location praised for being perfect and central.

• Room Quality7.1

  Rooms described as comfortable, although some are outdated.

• Amenities6.6

  Pool not heated and breakfast options could be improved.

• Value for Money8.1

  Good value for the price considering the location.

• Food and Beverage6.1

  Breakfast adequate but dinner not good.

• Overall Experience7.5

  Mixed feelings overall, positive aspects outweigh negatives.

Avis des voyageurs

Suppppper

Suppppper

Positive point: air conditioning in the rooms.

Positive point: air conditioning in the rooms.

Welcome: deplorable, not a smile, we waited 40 minutes at the reception for check-in, without explanations or apologies. Personnel: very unfriendly. Breakfast: a paid option... but impossible to obtain. We had reserved and paid for the breakfast option. As our plane was leaving early in the morning, we simply asked at the reception if it was possible to prepare a take-away breakfast basket for the airport. We were first told: 'Ask the chef.' The chef then sent us to the bar manager. The bar manager in turn sent us back to the reception or the kitchen. In short, we were passed from one department to another, without anyone really taking care of our request. To finally get a categorical NO. The most deplorable thing was the attitude of the person who finally answered us: during our exchange, she did not once look up from her phone and notifications. We clearly felt that the customer was much less important than a message on her screen. We understand perfectly that a take-away breakfast may not be planned or possible. However, when the customer has paid for a service, the minimum would be to show consideration, to clearly explain the situation, and above all to avoid sending them from one department to another. A very disappointing experience and a real lack of professionalism. Room: sufficient for two people, but very poorly insulated, we could hear all the noises from the corridors, from the cars outside, and the air conditioning was also very noisy.

The proximity of the place, value for money. Very kind staff especially Khawla (housekeeper)

The proximity of the place, value for money. Very kind staff especially Khawla (housekeeper)

The receptionists not very welcoming, especially the man with glasses at the reception.

The location of the hotel and the kindness of the staff, very professional

The location of the hotel and the kindness of the staff, very professional

Nothing

Structure located near many restaurants and the station. Clean room

Structure located near many restaurants and the station. Clean room

I could not use the pool, upon my arrival it was green (dirty), what a pity

The location

The location

The facility is very old